Buca di Beppo Italian Restaurant

I had my graduation party here. The staff was excellent. The chef and manager had a meeting with us before the party and made sure that our menu was fully thought out. The waitresses did a great job serving guests, organizing the food table and managing the party. The food was delicious. Great atmosphere too!

Worst place ever! My husband and I are currently spending our anniversary curled around the toilet and vomiting in the sink. They charge $ 30 of premade cheese sticks, half raw calamari and something that resembles mushrooms. We order veal marsala sent it back. It tasted like raw wine. Manager came over to apologize and informed us it comes in a bag. WTF? If you are charging the prices you are can you at least cook the food and not reheat premade crap. Do not eat there if you want italian food. Or you can eat there and be violently ill.

Went here on the first date with my boyfriend. The manager was great! He always remember us when we come back now. The food is amazing and it’s family style so fair warning. The service is always fantastic. It’s a great place to go if you have a big group as well. We will be going back again and again

First time customer and really the food and service was mediocre. Ordered drinks first thing, 15 minutes later after a second request we received or drinks. Ordered an appetizer, 30 minutes later it arrived. Ordered another round of drinks when appetizer arrived, again we had to ask if she could get our drinks. Food arrived, plenty to eat but very bland. Probably won’t go back. Plenty of better outings in the area.

We came here on a whim. My boyfriend never been there and i used to go to a Buca di Beppo all the time. I never been to this one in Florence so I was excited. The restaurant looked a little like the one in Rookwood but smaller. The place was pretty busy and it smelled of garlic. Love that smell! The staff seemed to be a little overwhelmed. took a while to get service but we were enjoying ourselves with all the pictures on the walls and telling him about the menu and he couldn’t believe that one order was for 2 people ha ha. I suggested to a the spicy noodle bowl. Sorry can’t remember the name of the dish but it is my go to dish for new people. Everything was good and tasty. I can see us going there again to try other dishes!

I had such a good one at Bucca last night that I FORGOT to take any pictures or check in. That’s huge!
We were there for my birthday (which was supposed to be a secret because I hate when they sing at you at restaurants). When they went to seat us there was a large party in one of the rooms so they walked us through the kitchen, where I promptly saw the Chefs table and got really excited. The hostess told us they had no reservations for the table threat night so we could sit there, of course I said YES!
This was the best choice ever. I’ve been to Bucca before and it was enjoyable, but sitting in the kitchen was genuinely fun! The interaction with the kitchen staff and the GM made the experience wholly more exciting. Everyone was super kind even though I felt a little like I was invading their space, and it made me want to come back and taste all of the yummy dishes I saw coming and going.
The only negative was their coupon policy which left my friends kind of shafted, you could only use one coupon per table even if the checks were separate, but that’s not their fault. I’ll just plan better next time and combine our checks, or not be a cheapskate and pay regular price.

I have been here several times, even eating at their special kitchen table. The portions are large and served family style. Food quality is usually good but not spectacular. I was very disappointed when I went last night. The bread brought to my table was burnt black with the black side turned down. Someone obviously knew it was burnt and turned it downwards to hide it. I can’t believe they served it instead of trashing it. My pizza came soon after and was also burnt on the bottom. I told the waiter that both the pizza and bread were burnt and showed him the black bottom of my pizza and bread. He never offered to bring replacements even for the complimentary bread. The pizza while charred was not horrible. I never saw a manager and probably should have asked for one.

Had a take out. Brought it home and the large ziti looked like a small order. Called and spoke with a manager and she insured me the chef stated it was a large. However she still went ahead and gave me another order at no charge. The service is always great and they stand behind the food. My waitress was Kristen and she who was very friendly.

The service was great! Staff were welcoming and courteous. Food was great but if you have picky eaters it’s a challenge with family style eating and the menu is strictly Italian food no chicken fingers n fries for kids if they wanted it. Overall good experience though!

We love the service and food here! If you sign up for their email offers they send out great coupons, too!

Okay first off the whole reason I went was because I had a coupon for 50% of Ravioli through my email. I have been to many Buca’s and loved all! I was struggling with the wifi to pull my coupon up (before I even ordered). I asked my waitress for help and she replied «Well we have wifi. We need the barcode so oh well.» She walked away, a waiter (Austin) heard my trouble and immediately came to help. The food was good as always but our table was cluttered. A very cheerful and pleasant (Justin) waiter took our dirty dishes gladly! I will be requesting a different waitress for my money’s worth!

Okay I think I’m still recovering from having Buca a week ago, so much yummy food! I loved the family style aspect of eating here. We had 19 people so of course we have a ton of food on our table! Out of all the things we ordered my favorites by far were the seafood linguine and the prosciutto stuffed chicken. We were all so full and had a great time!
Our waitress had a huge task of dealing with all 19 of us and she did so well! They have an equal pay option which makes the whole family style thing work out very fairly.
Good job Buca! We will be coming back sometime soon!

Here’s a new review since I just had an experience worth noting. First, let’s say that the experience started as mine, the wife, and ended as his. That’s a bad sign right there. After a few days with the kids both having surgery and getting to go out for the first time in a few days, a friend mentioned going out for cheesecake. That’s when our adventure began. I walked in to the majority of the staff milling around the entryway socializing about absolutely nothing with the apparent take-​out waitress shoving food into her mouth. After asking to make an order to go of a few desserts I was advised that the take-​out waitress would have to go and get her pen and paper. Alrighty then as I waited for her to get done chewing and return to take my order. With the order taken I asked to pay up front as half the family was waiting in the car. She said she’d rather do it afterwards so I could check the order. Mistake on their part. After waiting for a little I sent the child to the car to save myself some wasted energy entertaining her and proceeded to play on my phone. I sat for awhile slowly getting annoyed but still excited for my yummy desserts. All the while I listened to the unprofessional staff socializing and complaining about their horribly slow day that was probably the slowest they had had in more months they could remember. After sitting longer than I could tolerate being patient for I asked the hostess to check on my order. She disappeared and after a long while returned to tell me that it was being packaged. Clearly a fine oiled machine, the manager then came to tell me that the chef was finishing up the desserts. So which is it? Done and packing or still finishing up? At this point the steam was coming out of every orifice. The profanity was overtaking my everyday nice words so I did what i had to do… I told my husband to come switch places with me. Just then the moronic manager walks out with the dessert and asks to settle the check after over 40 minutes waiting for 3 desserts. I advised that my husband would handle it and walked out. Let’s fast forward. My husband walks out and tells me the rest. He walks in and the manager asks him to take care of the bill and my husband so no. He’ll pay him in 40 minutes. That elicited a smile… not from my husband. My husband asks why the wait and is advised that the desserts are made fresh by the chef. Hard to believe the fresh cheesecake and chocolate cake would cool as fast as they did. Nor do I believe cannoli takes 40 minutes to make. Maybe it’s because I was told 10 to 15 minutes. None the less my husband asked why I wasn’t notified of the delay. The manager advised that he had (ummmm…5 minutes ago after i had to ask the hostess to check on it). To defend my honor the question then arose as to whether I was in fact a liar. Ooooo! Choose your answer carefully. His response finally was that the desserts were on him. The only correct thing that happened in over 45 minutes. Needless to say, my blood pressure was a little high and the manager was saved a much bigger scene of me acting ghetto with profanity spewing like lava. I am not a fan of Unilocaling though it seems to be my husband’s mistress. I think I love his mistress now too. Just wish I could use more colorful words. But in the end there is no number of stars that could express my enthusiasm.

My wife and I have been a couple times, and our bill is always way more than we’re expecting and the food isn’t that great. The prosciutto stuffed chicken is pretty good though. Other than that, a lot of the items are hit and miss. We’ve also had multiple times that the small portion that is supposed to feed at least 2 people barely feeds my wife and I.

Great service. Called ahead for reservations and was seated promptly. 5 adults. 1 ordered lasagna off lunch menu. 2 ordered chicken parmigiana and penne with marinara. Chicken was very tender and cooked well. Was told lasagna was better than Olive Garden. The other two ordered
Shrimp Florentine. Very tasty as well. Asked about the Pope room and table in the kitchen. We were asked and given a tour of the resteraunt. If you want either table was told best to call in the morning if making reservations for dinner. Was told kitchen experience would be nice because everyone walking through interacts with you. So if you like to be left alone, I wouldn’t recommend it.

This was not our first buca experience but it was our first at the Florence location. We were greeted kindly at the hostess stand and seated promptly. We had made a reservation online aheAd of time and they had a table for us. I do love the online reservation feature!
We were really hungry upon arrival and the kids were pretty anxious for food. We got drinks quickly but the bread took a while. keeping kids quiet and in control while waiting for the first bites of food is always a challenge. I sometimes wish restaurants would prioritize getting appetizers to tables with small children. That policy would simultaneously help kids, parents and all patrons.
The food was good. We ordered the baked rigatoni and the Quattro al forno. Based on trying several others during past visits and catered events, they are two of the most flavorful pasta item on the menu. The spicy sausage in the rigatoni diss his delish! The tomato sauce on the Quattro is nice as well. We order a side of Alfredo sauce which is also yummy.
We have had quite a few sub par dishes including the eggplant parm, lasagna and some of the dishes with creamy sauces.

An overall good experience for a chain.
I am into eating italian lately so i shared with the wife what she was eating linguini or somthing and i added a meatball. It was good not great but good…
Firstly it was served in a timely fashion the server was great. Secondly, i received my salad promptly, a clean and fresh one at that. Lastly the meal was prepared satifactory, i do enjoy family style.
Would recommend…

First of all, the Service is 5 stars. I had lunch with my sister Mishell and Bob a friend of mine from Rogers Jewelers. We had a waiter/​server named Carlos that did a sensational service and very personal. My sister order the seafood macaroni pasta… she asked for spicy and Carlos took care of it. I ordered the chicken Alfredo… yummy!!! The manager Brad came by to see how our lunch was. I really appreciate when a manager personally comes out to see how, our food was and took the time to talk to us. The first time I was at Buca di Beppo was in Cincinnati area about 3 years ago. I was so glad they put one in the Florence KY area. I would highly recommend coming here to eat.

now They only allow ONE coupon per table.
Does not matter how many tickets or people.
So if you have a couple coupons, sit at the bar and pretend you don’t know each other.

Went for dinner, but had an experience… a great experience. We got to sit at the Kitchen Table, which is right in the Kitchen with the Chefs, the expediter, and lots of employees. There were several moments I thought I was in Hell’s Kitchen and I loved every moment. They treated us superbly. One perk to sitting right there in the midst of the action is, when they mess up on a dish, you get it. We got a free huge bowl of Spaghetti with Meat Sauce and a huge bowl of Salad. Love FREE stuff, I do. It was awesome to see how much care they took to put together great dishes. It’s a little loud in there but I didn’t mind. Reminds me of a big Italian Family meal.
Yes, we ended up taking home gobs of food, but that’s ok. Now we look forward to tomorrow.
We all tried different foods and shared different foods, and loved all the different foods — see pics. I recommend any of the dishes we had.
This location just opened yesterday. So I give them major props for running like a well oiled machine. They were super busy too.