Carolinas Centers For Sight PC

This place has the worst scheduling I’ve ever seen. Major management issues here. The main Doctor there has no manners. He talks down to staff and his patients. I will never step a foot back in that door.

I went to this location after having a very bad experience with Stokes Regional Eye Center, also located in Florence. From the moment I walked in the door, I knew this place was going to be much better.
I was helped immediately and since it was my first visit with a surgical consultation, I had to fill out the expected forms. While I was doing that, there were processing all of my insurance information and verifying benefits. They did this in a very efficient manner.
A few minutes later, I was moved to another waiting area which was almost full. Despite the large number of people, they were moving people into exam rooms and staging areas at a very impressive pace. Every person I dealt with was very kind, professional and seemed to be genuinely concerned for my well-​being.
As a random universe sort of occurrence, while I was waiting to see Dr. Vasuki, the fire alarms sounded and we all had to evacuate the building. It was 99 degrees outside and there was a crowd of patients waiting to see what would happen and when they could be seen.
At that point, the staff started doing what I consider to be above and beyond customer service. Office staff, technicians, even doctors and the surgical team started bringing out chairs and water for the patients. I saw doctors talking with patients and doing everything they could to assist in this circumstance which was beyond their control.
I opted to come back later because of another appointment and I left my name with one of the staff members. Within less than 2 hours, they called me back and booked me with an appointment the next morning. I have never been more impressed with a medical practice.

«Not someplace I would recommend. Had an appointment for 8:50 AM this morning and ended up waiting three hours before I saw a doctor. After two hours I finally saw a nurse who did a simple check up and took me to a waiting room. Then I waited an additional hour bef…