Firehouse Subs

My family ate at this Firehouse Subs while driving from Chicago to Myrtle Beach. The food was great for a sandwich shop… in fact, we searched out other Firehouse Subs after eating here. We loved the idea of supporting the local firemen and completely bought into the idea of celebrating heroic efforts of those who risk their lives for us. We even stopped back at this Firehouse Sub on our return trip through town. That’s when we stopped celebrating. After eating and driving for over an hour, my 8 year son realized that he’d accidently left his Nintendo DS on the table in his firehat that came with his meal. Knowing what the company stood for, I comforted him and called Firehouse Subs from the road. The manager said that he had found the DS and that it would be locked up safely and that they would send it to us. That was in July. Each day when my son comes home from school he checks the mailbox and he is disappointed; it is November! My son is an optimist and keeps telling me that he trusts that they will return his DS — they are «Firemen» afterall. We offered to pay. We have offered a reward. We have called this Firehouse Subs several times and each time we receive a runaround. They forgot. They lost our address. They were busy. They would really send it this time… Etc.
Good News Update: The owner found the missing DS within 10 hours of my posting on Facebook and remedied the situation promptly. I should be getting the DS soon!