Florence Rv

Spoke with Scott Todd and we were ready to consign with them but we waited for weeks for a contract and for Scott to respond to email, return phone calls. Finally, We called the owner Jim about our problems with Scott. Suddenly Scott was responsive for one day but then we never heard from him again and he never sent us the contract he promised. Another week went by no response to our emails, calls. We Told Jim about it again and finally he called back and said gruffly and unapologetically «I just don’t have time to deal with this. You’re better off finding someone else.» We wasted 3 weeks with this company only to be told go elsewhere. We were appalled by their poor customer service.
Also, instead of being transparent about selling on a percentage commission, they give you a lowball offer for your vehicle. Who knows how much extra they mark it up for. I would rather have transparency and know what the selling price is and have an agreed upon commission ahead of time. Otherwise it’s too shady.
This business does not have a clue on how to treat customers. Avoid.