Home 2 Suites By Hilton

My family has traveled A LOT in the last decade or more. The price of this hotel was right. Unfortunately the room smelled like dirty diapers. The shower was dirty and I dared not drink from the glasses in the kitchen area.
My family went to the pool and all the pool towels were used and piled up in a basket even two hours after our arrival.
I can’t say I would stay here again.

I stayed here with a friend when we were in town to see Willie Nelson. She had booked the room which was spacious and nice. Perfect for a business traveler or an overnight.
We didn’t need the kitchenette amenities though it was nice to have a larger than usual refrigerator and a small lounge area with a privacy curtain ha ha.
The room was clean, the hotel was quiet, and the lobby was very welcoming and bright. We had the continental breakfast the next morning which was mediocre at best. They had sandwiches with pre set times in the microwave but they turned out very overdone.
Front desk associates were very friendly. I believe it was around $ 150 for a night, which seems kind of pricey but I guess it’s comparable to other hotel suites in the area. I doubt I will be in Florence anytime soon but if I am and am seeing a concert this place is walking distance (across the street) to the Civic Center.

The concept is great. Large studio rooms, plentiful amenities and sleek styling. Unfortunately after the novelty wears off, even for employees, steps are missed and leaves some things to be desired.
I called hours ahead and requested an early check in. Only an hour early, but was promised this wouldn’t be a problem. After 12 hours on the road my family and I were really looking forward to unwinding.
Upon arrival, we were told it would be about 2 hours before a room was ready, so us and a dozen other families waited until 4pm for a room. Luckily this facility offers a «game room», complete with nonworking game systems, board games with missing pieces and a module couch that doesn’t even allow you to put pressure on the back rest to «kick back and relax». So we basically sat in a room and tried to keep the kids entertained with no «games», and we couldn’t get in the pool yet because we didn’t have a room key for entry.
Staff was careless, lacked professionalism and forgetful, but they were pleasant. There was no empathy that our room was two hours late. Once we were finally able to check in, and the woman at the front desk asked to touch by Husbands tattoos — our room was clean, comfortable, spacious and pleasant, and the overall feel of the facility was nice.
My biggest issue wasn’t even the late check in. The front desk called my room not once, but twice, at 2am. They asked who I was, and then said «oh okay wrong room» but managed to call back again, five minutes later. It was bizarre. We actually couldn’t go back to sleep after this so we took off early for the second leg of our trip. Upon leaving, again, nothing.
Would I come back? Probably. The grounds were nice. Location was fabulous. But would I try another hotel first that would get me in when promised and not call me at 2am? Yes.

Four nights here and I have not a complaint. Hilton’s «Home 2 Suites» concept competes directly with the Marriott TownePlace Suites brand. Here in Florence, my room was surprisingly large with a king bed and a fold out sofa, a large flat panel television and plenty of space for storage and spreading out.
While it’s perfectly functional as a one-​night stay, this is really designed for long-​term stays. The room includes a decent kitchen area and they have portable electric ranges available to be brought to the room. Full dishware, dishwasher, full size fridge, microwave, even a sink disposal. Lots of drawers and cabinets for storing your stuff, a work desk and a roll-​out dining table.
Plenty of electrical outlets. I liked the «curtain» partition that splits the room between the bed and the sofa. It really blocked a lot of noise. And speaking of noise, the hotel is a block or two of the main drag (if there is such a thing in Florence) so there was no street noise. Some hallway noise from the kids staying here and I could occasionally hear my upstairs neighbor stomping around. But it wasn’t much.
Decent breakfast with cereals, waffle makers, a selection of higher-​end microwaveable sandwiches, fruit, yogurt and coffee. Also, at least three restaurants within walking distance and it’s right next to the cinema.

Stayed one night traveling from Florida to Boston. This hotel had it all for these weary travelers. Check in was quick and the staff was very nice. The room was great, nice and big, nice bath, kitchenette, soft sheets. Pool area and gym not bad, laundry room too. Fairly decent continental breakfast, coffee and tea always available, also, fresh fruit. I didn’t use it but they had a nice firepit outside also.

Amazing hotel. This hotel is super clean, extremely well kept, and the staff is has the southern hospitality. I stayed here 7 days and I will be staying here again.

We had a double room and it was enormous. The beds were incredibly comfortable and everything was spotlessly clean and seemed new. It is conveniently located off of I-​95 with plenty of breakfast options and gas stations nearby. It bears repeating: everything was clean and shiny. That is so important in a hotel. I would definitely stay here again.

Wonderful hotel. Clean. I work out often and the gym had plenty for a full work out. Indoor pool.

The staff is very courteous!!! My extended stay was 15 nights. The look and appeal of the hotel & room is colorful and trendy. The complimentary light breakfast option is a perk. I didn’t enjoy a shower only option. If you prefer a cozy, off the floor bed, the beds are lower to the ground than average & the quilt like comforter doesn’t stay connected to the down comforter which is unusual. The darker tile carpet which is already showing wear and tear gave me a sense of feeling it needs to be shampooed versus just vacuumed. I felt the kitchen space was somewhat cramped. I wasn’t a fan of the piece of fabric, curtain like, to pull to separate the room… like a hospital room. During peak morning hours, the water barely got warm to enjoy a hot shower. Overall, a nice, suitable place to stay for 1 – 3 nights. I don’t think I ever saw a manager and a manager never checked in with me to inquire about my experience.

This suite hotel is a great find when you travel with a pet.
Clean, neat, and new! The service was fabulous!

Got stuck here an extra day due to state-​wide flooding and road closures but I don’t mind. Amenities are great! Heated pool, free laundry, game room, gym and in-​room kitchens. Rooms are huge and staff is friendly. Only complaint is that the in-​room bathroom shower could have been nicer to match niceness of hotel. I will stay at home 2 again.

Upfront disclosure: I am a Hilton Honors (HHonors) member but that does not preclude me from being brutally honest when I review this hotel. Besides I am a member of almost all the major hotel chains because we travel a lot. Also free WiFi comes with this and some other chain hotel memberships and a guarantee that you are getting the lowest possible price even though I have not verified the price claim. You can pay to upgrade your WiFi service but the free WiFi was VG. We streamed HBOGO movies on our iPads w/​o any freeze up.
I HEART this Hilton. The concept is clean, uncluttered, modern and useful. I used the HHonors IOS App to check in. When I arrived I was welcomed, given 2 keys and headed to the room in less than 3 minutes, at max. A pad of local maps was near the elevators, very convenient. I was blown away by our room w/​King size bed. The floor plan is open. There is a separate freezer compartment in the refrigerator so you can refreeze the ice packs you travel with making your ice last longer. No stovetop or oven but there is a full size microwave plus dishes. For me, small touches matter. I used the thoughtful salt and pepper packets stuffed into traditional shakers, clean & safe. There are dishes, silverware and some utensils. The commode was ADA height even though it was a regular room. (Thank you Hilton!)
Even though we had no pet, I could see the pet walking area behind the hotel from our room. It’s a large area not a tiny strip of grass like most places.
During our trip, we stayed here twice, on the way south to Savannah and on our way home headed north. We had 2 Queen size beds on our return trip. I was just as impressed. The layout is different but still just as great. I liked the 2 Queen bed layout best but my Plus 1 likes the King size bed layout. The Queen size has more bedside tables and is long and narrow whereas the king size room was a boxy (square) layout.
For breakfast on our way south, I could not find a sandwich that included any meat so I complained about that when HHonors asked for my review a few days after our stay. On our way north, however, there were sandwiches with sausage & eggs so I was wrong about that. There was someone tending the breakfast bar, so I should have asked. Perhaps that was because we ate breakfast about 8AM going south and 6:30AM going north. So ask, if all the sandwiches are meatless when you eat breakfast.
You can get cheaper hotels at Exit 60 on I-​95 but not better based on my review of other UnilocalER comments. You pay a little more and get more. I felt like I was on vacation not slumming (excuse me if «slumming» is not a PC term). For an I-​95 overnight stopover, this is as good as it gets. Really.

Wow. Great place for a pet-​friendly hotel off I-​95, It’s nice to see more Hiltons with a pet-​friendly option. And $ 50 to bring Fido along is a bargain compared to $ 100 across the street at the Marriott-​branded alternatives.
This is a new hotel (about a year old) and very modern inside. My teen-​aged boys loved the game room with the PlayStation and Wii. They have a nice breakfast area which is a step-​up from the standard continental. They have a number of microwave breakfast sandwich options along with the standard cereals and muffins options. They also have a waffle maker.
The only warning comes to those who haven’t stayed in one of the modern hotels that are very loosely called «suites»: You’re not getting a suite. You’re getting a long room with a curtain divider between the «living room» which is really just a sofabed, and the bedrooms. There is a minimalist kitchenette with a fridge, sink and a microwave. If you’re expecting the full kitchen with stove/​dishwasher/​oven that you’ll find at a Residence Inn or Homewood, you’ll be disappointed. For the price point ($ 109 with AAA discount), it’s an excellent choice. Try the 1720 Burger Bar next door for some good, cheap, eats.

Always a hilton fan and just love this hotel too. Bed is comfy. Sheets are really soft. I likes my pillow but my husband didn’t. Very spacious and clean. Very pet friendly. Staff was great. Breakfast was simple. You could make your own waffles, different breakfast sandwiches to microwave, cereal, oatmeal, yogurt and toast or bagels. Juices, coffee, yea or hot chocolate. Very reasonably price and easy to find. This location opened in October 2014. Still smelled new.

Excellent value for the money. Hotel concept is creative & this particular location seems almost new. Our 2Q suite came with a sofa bed too — so our 3 person group (parent two kids) all had their our place to sleep, which was really great.

Awesome! 4 – 5 star hotel at an average hotel price!
New property, great fresh décor. Rooms/​suites are spacious and include 5 foot tall fridge/​freezer, full size microwave, dishes, cutlery, utensils and tableware!
Nice lobby breakfast bar, indoor pool, mini gym, outdoor fire pit and bbq’s. Pet friendly.
Staff very friendly too! Just yards from olive garden.
Recommended!

Great hotel, clean, modern and great amenities. Nice gym, pool and delicious breakfadt. Pet friendly. Only dagger is $ 75 pet fee. Still would recommend for pet owners.