I’ve used their services twice and both times have been very disappointed and dissatisfied. Particularly, their male staff is not friendly and do not do a good job cleaning up the cuticle. You cannot remind them to clean up more as they get upset and defensive about it. I got yelled at for doing so! If I had a choice to go somewhere else so late in the day, I would have. I would not go back — –ever! They do have established clients but no wonder they are not ever busy; their attitude and lack of customer focus drive customers far far away from their salon. Stay away!