Ruby Tuesday

I must have come on an odd night. When we walked in the the hostess, manager (maybe) a waitress and possibly a line cook were sitting in the first booth when you enter. Salad Bar was clean and and only a couple of item missing. My New York strip wAs thinner then a Waffle House breakfast steak which is why my rare steak came well done. They attempted make up for it by drenching the steak in a butter. The beer was cold and the service slightly above mediocre. That is what I get for eating at the mall!

Wonderful people work at this Ruby Tuesday!
Yesterday my Mom, sister and I had lunch there. Mom is in a wheel chair and the hostess had a table ready for us very quickly. Our waitress was friendly but not intrusive and very efficient. The food was very good – I had the tortilla soup and the salad bar.
When we left, Mom somehow lost her credit card which was found on the ground outside the restaurant by someone who turned it in to the staff. When we called to see if the card was found we encountered a very polite and helpful young woman on the phone. When we came in to pick up the card the manager was called – he came out and returned the card to my very thankful mom.
If you are in the Florence, SC, area give this Ruby Tuesday a try. I think you will be pleased with everything – food, people and location.

This Ruby Tuesday is located in the Magnolia Mall. This was the first time I’ve eaten at this restaurant and did not have a good experience. The food was good for the most part. However, our waitress turned out to be racist and provided very poor customer service. I had ordered the Smoky Mountain Chicken which was really good. As sides, I had ordered steamed broccoli and requested that the waitress bring some butter to put on it when I had placed the order. While we were sitting waiting on our food, the tables on both sides of us had people of African American descent sit down. Both tables also had the same waitress as ours who was also of African American descent. (We are Caucasian) While we were still waiting on our food, she went ahead and got both of those table’s orders. Some time passed, and both of those tables received their food. Meanwhile, our food still hadn’t been brought out. Finally, after a long wait, she brought out our food, but didn’t give me the butter I had asked for previously. So, when she brought it out, I asked a second time for butter. After waiting for a while and still not receiving any butter, we seen her come by and wait on the other two tables several times but still hadn’t brought the butter. She even looked over directly at me a couple of those times with a smirk on her face. She seemed to be avoiding our table for some reason. I stopped her one of these times and asked again about getting some butter. She said she would get it. Shortly after that, she went into the little area where the waiters/​waitresses take their breaks and took her break. We happened to be sitting next to this area. She looked directly at our table for the duration of her break but never brought the butter to me. At this point, both mine and my girlfriend’s glasses were also empty and I had decided to just eat the broccoli as is. We never received a refill on our drinks and never received the butter I had asked for 3 times. I also had to flag her down to bring the check. Needless to say, she didn’t get a tip. If I decide to eat here again, I will request a different waiter/​waitress and request to speak with the manager about this incident. I think this was just the employee’s fault and not the restaurant’s fault. So, if I have a better experience next time, I may update the rating. Until then, they only get 1 star.

We have Ruby Tuesdays back home, but this place was in the mall and I was hungry so I headed in. Service at the bar was great. I got a chicken quesadilla app and a side salad with a beer, all for $ 16 which is pretty cheap. Salad was great, my quesadillas were soggy which I found strange and are my reason for 3 instead of 4 stars. Lots of places to catch football on tv as well.