Vic is awesome. We kept missing her at the gym because of our work schedules. So we were unable to pick up our scan cards to get into the gym. Vic actually took the time to drop off our scan cards to our work for us. Great service. The gym itself is perfect if you just want to go in go out without people bothering. Its never busy so the machines are available. They are open 24hrs which is awesome.(other gym closes at 7p)