Victors

A real gem of a restaurant. Described as casual elegant is perfect wording. Inside of an old building built in the 1800’s and converted to «Hotel Florence»
with Victors on the ground floor. We were there on a Sunday night and were greeted and seated quickly. We both ordered salads and salmon as our entrée. Salad was fresh, crisp and well seasoned. Salmon cooked perfectly came with asparagus and mashed potatoes. Cheesecake looked like the right choice. We will definitely return. Five stars for food, service (Ashley and Jonathan) and atmosphere.

The hostess didn’t give us a wine list. We had to wait and ask. The waitress was mediocre and hasn’t improved from this summer. The restaurant wasn’t crowded, she was slow and inattentive. My potatoes soup tasted canned and was like warm. My husband has the crab bisque and said it was really good. I ordered a filet that didn’t have much flavor, the sauce tasted like dish water. My husband ordered the chefs seafood ahi tuna and it was flavorless. He ordered coffee which tasted like it was the bottom of the pot, tasted burned.
If it weren’t for our company the night would have been a complete disaster.
If the food was good or GREAT the prices would be in line, it isn’t the case.
It’s time for this place to step it up! We continue to give them another chance and leave very disappointed.

Been coming to Victor’s for the last couple of Christmas’ with friends, was going to order the eight oz filet when the waitress said get the special prime cut filet. She didn’t disclose the prime cut was double the price of the regular. We thought we were getting a «special.» The bill came and the special was $ 60+or double the price of the menu. Confronted the manager who walked away for 15 min and came back with a $ 20+ discount and implied we were incapable of paying which the waiteress didn’t recognize and therefore didn’t tell us. INSULTING. So much for tradition. Last time to Victors.

If I could give it less than one I would. It’s too bad. Having grown up in Florence it’s too bad that a local restaurant that has great food could be so deceiving. We were in town for Christmas and as a tradition we met old friends here. Tonight they decided to offer us the special without disclosing that it was double the price of the same thing on the menu. I travel all over the world and have rarely seen a steak for that price. Once confronted, the manager offers a meager discount and implied that we could not offered to buy it. That’s not the point, I will pay for good food but buying a whole cow on one cut of beef is unacceptable. I hope that the new restaraunts that are moving into downtown Florence will give Victors a reason to compete.

Victors is a good dining experience in downtown Florence IF you seek a more «upscale» dining experience… However, the wait staff will leave you questioning the great loss to your wallet once you receive the check, at the end of your meal. Their lunch is a little more cost friendly and the food is sufficient. However, I would much rather ditch the linen and go for another Florence establishment, even with out-​of-​town guests from larger cities.

Diamond in the rough! That’s the best way to describe this culinary gem.
From the greet at the reception till the moment we left it was class in every way and that too without breaking your bank account. Who knew luxury can be so affordable.
The modern décor yet highlighting its old heritage is one of the many charming qualities of this eatery. Upscale furniture along with minimalist ambiance makes this place a very warm yet contemporary feel. To have cherry on cake they even have an adorable patio, but since it was drizzling we couldn’t sit outside.
As for the food, a treat for the eyes and the taste buds.
Ordered the spinach omelette along with yogurt pancakes, chicken salad sandwich and the eggs Benedict with shrimp hollandaise sauce. Each of the plate having fresh fragrance and unique flavors.
The pancakes rolled with berries & yogurt was to die for. The yogurt & the right amount of berry preserve kept the pancakes moist. Maybe the first time I didn’t need maple syrup to add flavor or richness to pancakes.
The chicken salad sandwich was very fruity and fresh.
The omelette was light and fluffy with just the right quantity of spinach to not over powering the eggs.
The poached eggs went great with the twist of shrimp hollandaise sauce, giving it a rich flavor.
Our server was very mannered and helped us have a great experience. Definitely returning for dinner!

My husband and I recently moved here from New England, so our expectations were not high to begin with. I had been here for lunch once, and well, it’s one of maybe two restaurants in Florence to get an expensive nice meal. We booked 7pm reservations to celebrate our anniversary, a birthday, and our move. The young hostess needs a lesson in customer service. We arrived about 10 minutes early, and she said it would be a while before we’d be seated, so we said we’d be in the bar. She then told us not to spend much time in there and we can’t be seated late because they have the seatings times and we can be there too long. (No, not kidding.) Then some guy showed up and took us directly to a huge semi-​circle booth. The lighting was so harsh, we asked to move, but he turned down the glaring spotlights, and we stayed. But, the booth was very uncomfortable for two people; you can’t really sit facing each other and fit so you have support for your back. Also, it faces out into the dining room, so you have absolutely no privacy. We felt on display. The entire service was bumpy. We had very long waits for everything, had to ask for spoons for our soup, refills for water. We had to send back the crab soup because it was barely lukewarm. The manager/​owner came to apologize to us. The main dishes and side dishes came out at separate times. We had to ask for silverware. Overall, it was an expensive disappointment due to a bunch of small things that are easily corrected — training for the hostess, better supervision and training in the kitchen, better training for the waitstaff. The meal with drinks was around $ 200 and took over 2.5 hours. We have not returned. It’s a nice place and sort of trendy in its décor. But, people return to a restaurant for its great food and how welcoming the service makes you feel — not the chairs.
Florence is undergoing a major renovation and rebirth in the downtown area, and we are hoping that this — combined with the new medical school and the influx of medical professionals (with high standards and discerning taste) will elevate the quality of available dining establishments. Perhaps with a little more competition, Victor’s will rise to the occasion and be all it should and can be.

We have had drinks and appetizers at the bar a couple of times and decided to try the Sunday brunch. As usual the service was great. We asked our server about some historic pictures that were part of the décor and he filled us in on the buildings prior uses.
The buffet itself wasn’t huge but everything was quality. They had a small salad bar with tasty dressings, chafing dishes with mac and cheese, succotash, sauteed zucchini and squash, hamburger steak with mashed potatoes. Breakfast items included bacon, scrambled eggs and perfectly cooked grits.
There were also three stations manned by chefs. The jerk pork loin was delicious and perfectly cooked. The waffles were made as needed and there was fresh whipped cream and strawberries along with sprinkles and chocolate chips which appeared to be a hit with some of the kids. We also took advantage of the omelette station which had a variety of cheese, meat and vegetable ingredients cooked light and fluffy. We capped the meal off with cheesecake.
While we were there a party of six were seated nearby. The women who had made the reservation had a meltdown when she was told only the buffet was available and there would be no ordering off the menu. She went through the management hierarchy and got the same answer at every level. I overheard two gems. The first was her threatening to bad mouth the restaurant on the internet and the second was her husband saying «does she look like she eats at buffets?» The other members of her party seemed more than happy to use the buffet. I mention this because I think the staff handled this woman perfectly. It was obvious no one ever tells her «no» but today was the day and I got to see it.

First, the pros: we ordered calamari as an appetizer and it was the best I’ve ever had. The rolls and butter were amazing. After the appetizers, everything went downhill.
We reserved a private room for $ 300 (did not include price of the food, just the room). The waitstaff was very friendly but we barely got any service all night. Half of our party began filling their own drinks from the wait station themselves. The glasses were very small (kiddie cup size, as is usual in an upscale restaurant) and I received ONE refill in the nearly three hours we were there (things were that slow.) The menu was deceptive — I thought I was ordering grilled chicken breast only to get a roasted chicken leg, and another member of our party ordered what he thought was a steak but received some very thin medallions. Two steaks were ordered medium and they came back well done. One got sent back only to be returned raw and cool in the center. Despite the lack of service, gratuity was included in the check.

#1 atmosphere in Florence… Very chic and trendy vibe. Love siting at the bar for late night appetizers. Love that they carry a Prosecco. The bar tender is always attentive and friendly. I also enjoy Victor’s for breakfast.

Let’s go back to a time when Victor’s was not very customer friendly. This restaurant has reduced the menu selections at lunch and will charge extra for a side, other than fries with the sandwiches. However, on the menu fries are listed with all other sides. There is no price variation shown on the menu. It’s a pity that the customer service is slipping at such a nice location and such a nice atmosphere.

First off, this is not a handicap friendly resturant. When I made the reservation, I explained a gentleman in the party was handicap, walking disability, and inquired if they parked in the rear lot was there a rear door for quick access to the handicap parking. She said,” Yes of course.”. Not true at all. All of the rear and side doors are locked with signs posted; use hotel entrance. Well the so call rear entrance is the hotel entrance to the courtyard. If you are being told a dining guest has a walking disability you would hope they would understand and not just think about filling the tables.
I will say, when I demanded the resturant allow us to use the side door due to the fact the gentleman could not walk anymore and having great difficultly, even with the aid of a walker, the manager and waiters all helped him to the table. But the struggle should have never occurred in the first place.
Now if you do go, ask for Maurice. He knows the menu inside and out and can offer suggestions for substitutions or special dietary dishes.
Do not order the French fries. They are no where near resturant quality.
The crescent city dish is good, and the meat, scallops and shrimps were cooked perfect, but for the price, 2 scallops and 2 shrimp is insulting. The NY strip was cooked perfectly. We did not care for the collards and replaced it will a salad. The walnut dressing was a delightful change for the pallet. Need to bottle that one.
The dessert portion was way to large. Would have preferred half the size on the desert and a few more shrimp and scallops.
The booths are roomy and comfortable for large parties. Celebrated the arrival of March with a Gneisses.
Piano player arrived and added wonderful dinner music.

Ate here about three weeks ago. The wait staff and host were very attentive, and did their job well… however I ordered a simple cheesburger medium rare. It was served to me charred on the outside, and RAW on the inside. When I returned it, they «re cooked» the same burger, but now they delivered it to me well done. The manager did stop and talk to me but made NO offer to make things right after messing up things twice! They may do other things like steak and such right, but not burgers.

Extremely disappointed in the service. Came here with my parents, brother, and sister in law for a celebratory dinner, and left very disappointed. The server never showed up to take our order, when we asked for him, another server came up and didn’t know the menu. They brought the bread out extremely late.
My parents are from Florence and been here multiple times, maybe it was an off night, but this place leaves a lot to be desired. Not sure I’d give it a second chance– would rather drive out of town to the mill house for a top notch Meal or go to Percy and Willys or Mellow Mushroom for a nice hearty meal.

I don’t like to give a bad review but I’m being kind giving them 3 stars. My husband made reservations to celebrate our 5^th wedding anniversary this past weekend. We were seated at a small table beside the door. This meant we were occasionally rushed with cold air and cigarette smoke. Having made reservations I would have thought we would have gotten one of the nice comfy booths!!! The appetizer, lobster and shrimp tempura, was wonderful! The entrees were not so good! Twice I had to spit out a piece of my steak in my cloth napkin because it had cartilage or something in it I couldn’t chew up! I was’t a fan of the potatoes either. My husband and I thought they tasted like hot dogs! The service was excellent but we probably won’t go back. I was hoping this was going to be our new spot!!!

Came here twice. Once was on opening day with my husband and son. The restaurant is gorgeous and reminded me of back home in New York, including the steep prices, lol. Owner came by our table to say hello and out server was very attentive and kind. I loved my lamp chops and my husband and son ordered the mozz stuffed meatballs and enjoyed them very much. The second time I came here was for a Young Professional of Florence Halloween party and food was delicious! Buffet style so we had a chance to try a lot. The only downside was the party room has no separate bathroom so everyone from the party was walking through the dining area or outside on a chilly night to walk around to the side entrance to use the restroom. With everyone in costume, you can see how awkward it was walking through a fine dining restaurant like that. Everyone stared lol. Otherwise, great time!

This is the cutest little gem of a restaurant! We stayed just the night on our drive down to Charleston SC and it was the perfect choice! First off, the interior design is beautiful. Every element was perfectly chosen for this whole building.
We enjoyed breakfast at the restaurant. It was Southern and Fresh and Filling. For $ 20 the two of us had enough for 2 meals, with complementary fresh biscuits to start. we knew from the beginning it would be a great meal!
The service/​staff is also amazing. Makayla our server was polite, attentive and had just the best positive energy! We also had a lovely conversation with the host Mekale who was equally as friendly.
A must stop if you are passing through Florence!

I cannot express how much I absolutely love this restaurant. My husband and I were traveling down 95 to a wedding in Georgia, and we needed a place to stay about halfway through because we have a 16-​month-​old. 10 Hour drive. Not happening. Luckily we were able to find the Hotel Florence online as a potential option for a place to stay.
Since we had the baby, we really were limited in what we could explore in terms of restaurant options. We decided to stay close to home because our toddler was already exhausted from the drive and kind of being cranky, so we figured we would just hop downstairs to the hotel restaurant, have dinner and call it a night. Oh my gosh am I glad that this happened!
Let me start with the best part of this review. The staff of this restaurant, although the place is a serious upscale food venue, was so accommodating and friendly to my toddler that I would go back and drop money in a heartbeat if I lived here in the area! The waiter literally brought my son a bunch of different food to try (without up charging us), the dishwasher came by and picked up things that he threw on the floor and thought it was cute, the bartender came over and gave my child an iPad to watch videos when he was starting to get super cranky. In terms of a fine dining upscale establishment, this place was so kid friendly I cannot tell you how much it saved our vacation!
And then there is the food! This steak was fantastic. My husband had the ribs which were also absolutely delicious. Cooked to perfection, the sides of the asparagus and potatoes were absolutely perfect. We also had the banana cheesecake for dessert. Not really a fan on my end, but it was something different and totally special. All handmade desserts by a local woman that works there. The cheesecake itself was to die for good. Portions were huge and we had a hard time finishing everything.
Overall this place gets five stars from me for being absolutely awesome on every single level — especially with two foodie customers showing up with a baby!

Great food, such a gem in downtown Florence. The atmosphere is great, the ambiance and décor are upscale.
Tip: for lunch try the 2 for $ 9 soup, salad, sandwich.

Excellent
We had french onion soup, filet mignon, ny strip, praline cheesecake. All were absolutely delicious and worth the calories. Loved the piano player too.