Healthy Hounds Canine Nutrition Center

What a wonderful little pet shop in Flossmoor. Janie, Lisa, and Gina are just awesome. So knowledgable and always helpful. They sell good stuff. They also do so much to help local shelters and rescues. Great people to do business with!

Some of the treats are a little pricy but I will continue to support this local business because they are very friendly, helpful, and offer a wide variety of regular food and treats for our dog. The chicken feet and tracheas are favorites of our dog and grand-​dog.

Rude. Condescending. Quite possibly lazy.
I called asking if they had fish oil for dogs and cats and the woman on the phone told me she had two customers in front of her. No problem, I can understand when people are busy. I am also a potential customer. So I waited on the phone until she came back and she said that they had a two or three and I asked if she could tell me the name and miligrams but she put me on hold again, only returning to tell me she had customers in front of her if she could call me back with the name and miligrams. I gave her my contact information and hours later she called. Here is what she said:
«We do have fish oil for dogs. If you want to find out the name brand you have to come in and look at them yourself.»
Click.
Very nice. Potential customer lost. Very sad because I run a local organization with over 600 dog and cat members and this was one of the locations I thought about recommending during our next meeting and through social media. Opportunity lost. I can understand people being busy, but at least have the courtesy and customer service or feign interest in helping potential customers. Perhaps they should take my recommendation and sign up for some customer skills coaching on how to respond to customers and keep them. Perhaps then, they will learn that word-​of-​mouth is the best advertising.

The best place to shop for our fur children. Prices are reasonable compared to other speciality pet food shops. The staff is very helpful and go out of their way to meet your pets needs. The staff is knowledgable. We are so happy to find so many exotic proteins for our dogs. The raw green tripe is a fav! The variety of treats and raw bones is fantastic. Feeding your pet better means saving money at the Vet. The supplement section is by far the best I have ever seen. Our dogs look fabulous thanks to the products sold at Healthy Hounds. Thank you ladies!

Healthy Hounds is an amazing specialty store for pets. The employees are wonderful and they recommend the best diet for your pet. Since this is a holistic store they inform you on your typical grocery store processed diets and ways to improve them with grain free and raw foods. They have different price points for everyone’s budget. They also have wonderful contacts for any issues or needs you may have with your pets. Healthy Hounds goes above and beyond educating and helping their customers.

I have a new dog and I have NEVER had a dog so I am very inexperienced with dog ownership, let alone diet!
Because I try to eat healthy myself, most of what they were saying made perfect sense for my dog, a black cocker spaniel.
I have called and asked for recommendations and they have answered with GREAT INFORMATION every time! They have saved me time and unnecessary doctors visits I believe.
I have tried their samples holistic dog food they sent me home with for my dog and he has not gotten sick with vomiting or any type of diarrhea. In fact, he smells better and needs to be bathed LESS OFTEN!
I highly recommend this store!

I am very impressed with Healthy Hounds and how educated the sales people are. They will help you with whatever needs you may have for your dogs.

I was recommended this store by a fellow puppy owner. I am a first time puppy owner and I was encouraged to go the natural/​holistic route for my puppy. The staff is very helpful and knowledgeable. My puppy loves the treats and toys that were recommended. I will definitely keep visiting this store.

Healthy Hounds has a great selection of natural and holistic food and treat options for your furry friends (which ISN’T easy to find in this area!). My two dogs and I go here about once a month to pick up food and get some tasty snacks, we’re always greeted with smiles :) The people here are friendly and very helpful, I’d recommend this to every dog/​cat owner in the area!

I moved to the area a few months ago, and until recently had no idea we had a «dog store» in town. I went in today and had an awesome talk with one of the employees, who recommended vets in the area, gave me tons of samples, and spoiled my puppy with lots of treats and affection. This place seems nice and I look forward to stopping in there every once in a while