Karabella Spa

Sadly, at one point, I would have given this spa and Kara 5 stars because I liked my service. In fact, I liked it so much that I pre-​purchased an additional service which I scheduled with her before leaving. However, my appointment was cancelled by Kara over email with no explanation or invitation to reschedule. So after countless attempts to reach her over email or phone, I finally went to her Facebook page. I sent her 2 messages via FB and still received no response. Although I did see on her Facebook page that she had moved to another city!
So after repeated requests for a refund and no response, I’ve given up. Even if Kara thought I was mistaken and had not pre-​purchased a service, any other professional would at least respond to one of the countless phone, email or FB messages to say so.
I would absolutely not recommend this business. COmpletely unethical.