The Dog Lofts

Been taking my pup Biscuit here for about 4 years for day play, boarding and grooming with Charlotte. My baby never never looks back when I drop him off. The staff has changed from time to time but once they get to know my pup again we are all good. Something is comforting about them knowing who he is when he prances in the door. Charlotte is a great groomer. She is very personable and kinda just knows what to do with my baby.

I must compliment the bathing staff on the most amazing bath my dog has ever received. Mark was his groomer on Tuesday… kudos Mark! Jack came home looking like a fuzzy, sweet-​smelling bear! Thank you so much for the time and effort you put into his care this past week. You’re awesome and we’ll be back to see you again!

Very Disappointed!
This was the first time to board my dog and while she was there she was attacked by another dog. The vet told me the other dog was not welcome back, but the front desk told me that it was the dogs second time to attack a dog.
My dog left with multiple puncture wounds, pain killers and antibiotics.
Nobody was willing to comp any of the charges and they lacked empathy for the situation.
I understand dogs can behave this way… just dissappointed in the companies lack of customer service.
They could have kept me and my friends as customers if they had even shown in the slightest that it mattered to them.

Fact: I’ve never boarded my little furry baby before.
Fact: I don’t trust anyone enough to watch my furry baby.
Fact: The Dog Lofts in Flower Mound are amazing!
Boarding your pet here cannot be an easier. Everything you need is on their website. You make your appointment online, get a call from them confirming your appt. and voila you’re good to go. I love that!
I left Vincent, my little Cairn Terrier, here for 4 whole days. I was so worried something horrible was going to happen… but nope. I watched him when I could on their webcams and came to the realization that he was having a total blast playing with tons of dogs. It was like summer camp for him.
They keep dogs separated by size… which I love. I don’t want some huge dog chomping down on my little guy. And just in case anything was to happen they have a vet in the same building.
The prices are great. Compared to Petsmart Hotel it was a steal! You can check out their price chart on their website. Be prepared to be pleasantly surprised.
The staff all seemed to love pets and were very gentle with Vincent when he was checked into his new scary surroundings.
The best part for me had to be the report card they give you after your pet’s stay. It told me what other dogs he hung out with most, if he ate all his food and who he liked to tuck him into bed the most. So cute!
Next time I go out of town I won’t think twice about where to leave him… this place is great!