Hyatt Place Flushing Laguardia

My review is about the leaf lounge on the roof. It is open to the public and is a hidden gem in flushing. I came here for fellow eliter Cathy H.‘s birthday and we both heard about this place from a Unilocal elite event a few weeks ago. Unfortunately I was unable to go and Cathy did and really enjoyed it.
This place has a decent view and relaxing lounge atmosphere. Of course we came on a Sunday around 5ish so it was very empty which I prefer. There were 3 cocktails for happy hour and the beers were half off.
We ordered the French fries which were super addicting with this mayonnaise + fishy sauce. They called it mentaiko something like that. The fries were the small thin ones and so tasty!
I would definitely return to have some drinks with my friends

This hotel got decent reviews online and had a good lcoation. To be fair, it is clean, the rooms are large, comfortable and nice for the price. Everything else about the hotel was problematic. First, the parking is on the opposite side of the hotel. This isn’t mentioned during booking. The street is very narrow and there are always cars double parked out front. The streets are all one way so you have to squeeze through and go back around the block to get to the garage. The people in the garage were very nice and the rates were good. I get it — we are in New York City parking is challenging in the best of siturations. But Hyatt needs to explain this to customers before they arrive — add it to the confirmation email or mention it during booking. The last thing we wanted to do after a cross country flight was to try and mash through the rush hour traffic to go around a block to park.
The breakfast was o.k. but service lacked as the attendants were too busy clearing tables and putting food away to get beverages. I would have gladly poured my own water or juice — but they didn’t have any out. They could easily have water and juices lefy out by the coffee. During the early evening the bartender downstairs spent an entire hour chatting up one customer about her personal business while the rest of us sat there. I patiently waited and after getting a refill, of my first drink I just left.
Now — if I could give this hotel a ZERO I would. — At 8am Monday morning, we were shaken from our bed by JACKHAMMERS I’m not talking about a little noise– I mean we were quite literally shaken out of our bed. This went on for about 10 minutes. Called the front desk and The jackhammering was so loud that the person on the other end of the phone could not hear me. I had to shout into the phone. They apologized but said they would «look into it» and get back to us. A few minutes later they explained that it was a nearby restaurant. I asked them to please call and handle it. I got a return call later and they offered to move our room to a higher floor, but it was not a king room it was two doubles. SInce it was our last night, I declined. On our way out of the building I spoke to the same front desk person and was very clear. l asked them to get the telephone number of the restaurant and provide it to me so that if it should happen again we could call to address it.
Again this morning at 8am — JACKHAMMERS and pounding. I called down to the front desk — got the same person — who told me it was not the restaurant it was another nearby shop that was under construction. I asked to have them please physically walk around the corner and knock on the door and request they STOP JACKHAMMERING under our bed. The front desk person said sure, but it’s been a half an hour and now there is regular hammering right under our shower instead. Third call to the front desk asking for a manger and one was not available. Another front desk person offered to walk over and address this. Still JACKHAMMERING…
I’m not one of those whiney guests, I’ve stayed in some of the world’s best hotels — and some real dumps. Each and every person I spoke with was very polite and nice — but they weren’t taking care of the problem. The fact that I had to call down repeatedly and it was not ever resolved is where I have an issue. This was an EASY fix! Either A) upgrade my room to another king OR B) Upgrade us to a suite on a different floor — C) Walk the 50 steps the store and have a simple converstation with construction workers.
The final straw was when I had to ASK for a late checkout.
Hyatt Place Flushing Laguardia — Get your act together!!!

I love it here! Every time I come here the front desk always makes me feel welcome. The rooms are clean and spacious. Modern décor. Great complimentary breakfast in the morning. Also tons of Asian cuisine in the neighborhood. Yum!!!
All in all a great place to stay. Easy train ride into the city.

Very bad experience for their parking service!!! Super Unfair and Ridiculous! They treat client very unfair way!!! LAZ parking, please don’t go there!!!
When I went to the parking garage to pick up my car, they told me I need to pay $ 20 penalty because I forget to give them my car’s key. No one asks me to give them key!!! and no one told me if I forget give them key, I will get $ 20 penalty!!! This never happened in any other parking garage!!! (I know its my responsibility to leave my key in the car, but sometimes we will forget, but other parking company employees will ask you if you leave the key in the car and then I can remember to leave the key. Even though I forget to leave my key, I never get any penalty because they still can drive my car and put to a right place.)
The time when I give them ticket, two employees said «Our money is coming». I feel like a stupid guy to give them money. I argued about that, staff points on a tiny paper and says its their policy, but no staff told me they have this policy at the time I parked my car there. Its super unfair! unfair! unfair!!!

Amazing long island ice teas and drinks from the roof top bar. Ask for Jennifer she’s the pretty bartender!!!

We stayed here back in May, and it was an awesome experience! My only regret is not extending our stay one more day…
House keeping did an excellent job. Our experience was nothing like TS’s — we had some boxes and bags around and they weren’t thrown out or moved. Only once did we have to tap someone in the lobby and request they come up and clean while we were out, which they promptly did.
Our room was pretty huge, and so sleek and modern! My boyfriend says his favorite thing about the hotel was the free ice… but yes, the ice machine just around the corner from our room was also a plus.
Downsides: Back in May when we were staying, they were doing construction outside so sometimes we’d hear all the noise. The view was also pretty lackluster. The morning breakfast was… not very good (but honestly, how on earth could you want to eat a hotel breakfast when there’s a zillion delicious Chinese places within arms’ length?!) but since it’s free I guess it’s good to have in a pinch.

Best Hyatt experience ever. We got a free room upgrade! The room is spotless and the host at the checkin is super nice. He even gave us a tour. Definitely staying here next time. Ps. It’s within walking distance to good restaurants+free shuttle to airport.

Very great customer service!!! the hotel host direct me to the elevator and show us around where the facility is. The hotel room is huge too, include a sofa bed. Very clean!

This place was clean, a good location for food and was close to the subway, but the house keeping service was awful. We left a box in the room with some plastic bags, a charger, a pair of scissor, and some loose change. When we got back one day, the cleaning lady just took out the charger and trashed the box with the rest! The box was no where near the trash can.
Then the day before we left, we went out for lunch, knowing that the cleaning lady might be late which happened on the second day. We made a special trip to the Queens mall to kill some time, and when we got back after two, the room was not cleaned, so we spent another hour in the lobby. We went back, went out after four thirty and got back after eight, no one came!

Came here for 2 nights with girlfriend. Beautiful room with nice view, clean bathroom, and very spacious. I would give 5 stars except for the fact that they had no room service. Also we asked them to clean room when we left and when we came back it was not clean. We kept hearing a thump which I presume was water from the air conditioner. It was all day and all night. Other than that it was a beautiful and very clean with lots a space.

Paid for a Presidential suite on the 8^th floor July 2^nd. The main reason for any hotel is to rest and sleep. Didn’t get a good night sleep! Their doing construction upstairs vibrating my room walls whole morning. I called 5 times to the front desk and their line was busy. I tried over a 15 minute period. No luck. I gave up. Im writing this review exhausted and grumpy.
The overall place is nice which is 5 stars but ruining the whole purpose of a hotel. SLEEP.
Also rachet guest who is so loud i can hear a zoo outside calling their one of many kids in the hallway. Im inside the bedroom with two doors from the hallway and i can still hear them. Its not the hotels fault for that but guest. I would like better sound insulated doors. Privacy. Again SLEEP. Ugh im so tired and exhausted…

So, we showed up in the midst of a mass rush, and a few issues that Ryan, Jenn and Andy were trying to resolve at the same time. This is a great hotel, modern and really a great vibe. These three were amazing… HYATT HQ these folks deserve some recognition for handling the rush, the issues, and doing it all with a smile and just great attitude.
Our room was nice and large. Super clean and comfortable. The location is great and centered in what I would call the Little Hong Kong of NYC. Worth exploring the area from here.
HIGHLY RECOMMENDED. And did I say that the staff were great!

I want inform potential guest that my initial interactions with the reception staff/​personnel was excellent. They were speaking to me and other guest in a comforting and welcoming tone. There was a lot of patience extended to me as a result of having a registration issue; solely my fault that was corrected without drawing attention.
My room was more that I expected. The room is very modern. I would recommend this hotel to all of my fellow travelers. If Times Square is on your list take the #7 train on Main St off of Roosevelt Ave., walking distance.
You get to experience Flushing’s China Town, travel to Manhattan and not spend as much on your stay. I’m here for three days and I know it will be pleasurable. Thank you Staff.

We stayed 2 nights here. The hotel itself was very nice. The hotel staff was very friendly. The parking attendant for the hotel garage was funny and extremely helpful. The room upon arrival was very clean with nice floor to ceiling windows. The breakfast was a nice selection, more than the usual complimentary hotel meal.
That being said… The refrigerator in the room didn’t work. The handset to the phone in the room didn’t work (could only use the speaker phone on the base). Housekeeping skipped over our room completely (beds weren’t made, tissues/​toilet paper not replenished, waste baskets were full, etc). We ordered $ 50 worth of food from the ²⁴⁄₇ menu one evening… after waiting 45 minutes for the call to say it was ready, we walked down to the front desk (where you’re told to pick the food up) to find our food sitting on the counter & we were told they forgot which room ordered the food so they didn’t know where to call once it was ready. We were given a bottle of water for the inconvenience. Needless to say the food was barely luke warm once we got back up to our room to eat, much of it ended up in the garbage.
There was so much good about the hotel but truly there were a few too many «errors» not to mention.

Great location for business travelers, Chinese food aficionado, family, and those who cannot stand the tiny rooms in Manhattan. It is only a block and a half from flushing/​Main Street station.
Even though the hotel is under the landing path to la Guardia airport. It is well built to protect the noise from the planes and adjacent rooms.
They have the valet parking through the entrance on Roosevelt ace parking garage with elevator up to lobby and the rooms. It is the best $ 20 we are willing to pay for in and out privilege and avoid the 3 °F freezing cold weather outside. You can text then five minutes before you come down to get the car. Very convenient.
The only con is the breakfast. The staff works hard to keep the area clean. The choices are the same everyday. It gets boring after two days. I will suggest them to improve the miso soup by adding more miso. Get some preserved salted eggs, and other preserved green for the rice porridge. Some ground chicken and soup to allow the Asian customers to make their own congee or boiled rice. Yeah be innovative. You will be the talk of the town.
I got bore of the breakfast and went to the adjacent dim sum restaurant, Asian jewel seafood. It turns out to be the best dim sum in the area. If Hyatt had catered the rice porridge or offer discount at the restaurant, I am sure they will get rave review from the customers.
Other restaurants
Cash only
The famous Nanxing xiao long Bao
Canton gourmet
Credit card
Asian jewel seafood ($ 33 for two lobster perfectly cooked)
East lake seafood ($ 40 for Dungeness crab with sticky rice)
Iris bakery for the high carb and sweet teeth crowds.
Ask for the room facing best western on high floor to get the NYC skyline view. Odd number room.

I stayed at this location the night before my wedding which was nearby in Flushing. I really enjoyed the stay. It was truly spacious with two queen beds and sofa and great space in the room itself. The bathroom was really nice! Great layout and very comfortable room. The only thing that bothered me was the air vent. It was loud at times and if you adjusted slightly, it would be too hot or too cold. The room came with free breakfast downstairs and that breakfast had a great selection. They even offered congee! I enjoyed my stay and they were very accommodating to us when we did a brief photo session on my wedding day in the lobby.

I am a biased fan of this Hyatt Place. Here is why I say ‘biased’.
1) Location — It’s smack in the middle of Flushing Chinatown and across the street from several good Chinese restaurants.
2) Price — In this case, I stayed using points. So i am biased in that I didn’t have to pay for it using real $$. So I can’t really say whether it is a good value or not since, well, it’s a great value for me cause it was pretty much free (outside of using reward points).
3) AC — This might be a ‘con’ for some people, but their AC was blasting and I love a cold room and hide under thick blankets. The AC vent was pretty much blowing right at one side of the bed. So beware if you don’t like your room too cold.
Having said that, there are other pros and cons. The hotel is pretty new, so it has a nice fresh contemporary look to it. The staff/​service was impeccable. The free shuttle to LaGuardia Airport was very convenient.
The one ‘con’ I definitely noticed was the water pressure and a slight delay in adjusting temperature. And this was not just me cause hubby had the same issue. When showering, there is a delay in changing the water temperature… or too sensitive… or whatever. I don’t know. But I find myself adjusting the water temperature pretty much the entire time I was taking the shower. It was scalding hot or too lukewarm for me.
Overall, I am a fan and would consider staying here the next time I come to NYC.

Flushing is undergoing a significant gentrification in the form of several new hotels popping up in the heart of downtown. Hyatt Place is the latest to open its doors in May. Unlike the older homesteads in the area, this one has BIG comfortable rooms, contemporary bathrooms, plenty of hot water, and plenty of parking under the building @ $ 20 a night. Deals can be found from the usual travel sites if you are patient.
With the US Open one subway stop away, this was the perfect HQ for a fun weekend. Even with both men favorites losing in the semis, it was hard not to have fun. For those who don’t know, Flushing is the Chinese capital of the USA, and just walking out the door puts you closer to China that San Francisco. It was a feast for the senses. The only mistake was accepting the offer of a free breakfast in the lobby. It wasn’t very good, especially compared to the Dim Sum available right next door! They offered something that looked like «egg nuggets.» Nice bright yellow, but cold and tasteless by the time I tried it about 8:00 am. The fresh fruit didn’t taste fresh, and the yogurt was far from what is available in every supermarket these days.
But, take away the weak breakfast spread, everything else about this hospitality emporium was very good. I will definitely stay here again when driving into town, and continue to explore the hundreds of dining options in every direction.

I came here for the US Open… actually, I’m still here as I write this review. Why wait? Firstly, the location is very much smack dab in the Asian part of town. That’s not a problem for me since I spent over a year in Asia, but that might be unexpected for some. The convenience to the Open can’t be beat. It’s one stop away and you’re at the tennis stadium. It’s also not far to get to the 7 train from the hotel. Maybe a 10-​minute walk and you’re there.
The hotel is very nice, new in fact. The driver said it was completed in May ’14, so everything sparkled and shined. The bed is super comfortable, the room itself is clean, hot water’s a-​plenty, and the staff is very friendly.
You’ll get a nice, decent breakfast… everything from scrambled eggs, sausage, tofu, kimchi, yogurt, breads and bagels, fresh fruit, granola, oatmeal, etc. I was surprised. I’m vegan so I couldn’t eat much, but for you eat anythingers, you’ll be pleased.
I would stay here again. In fact I’m arranging my next trip for this time next year. This hotel would be at the top of my list.

Ninth day opening and I’m here new smell galore.
Can’t really say anything bad. Parking is right behind the hotel and your are smack in China town… the best NY has to offer.
Rate was 199 a night last minute but breakfast was great a a everyone was helpful.