Very unprofessional nurse and receptionists who try to rip you off in every way they can. My HIP has $ 2000 deductible and $ 35 copay. The receptionist insisted that I pay $ 50 for the doctor visit because apparently the copay only takes effect after I spend $ 2000. How BS. I called HIP customer service on the spot to make sure what the $ 2000 deductible meant. The HIP customer service told me that the $ 2000 deductible is only for emergency rooms and etc, and that any primary care visit would just need the $ 35 co pay. I find it hard to believe that a receptionist at a doctors office don’t know this. They just try to rip their customers off, those who don’t know English well enough would probably just end up paying the $ 50. I am never coming back again.
M C.
Évaluation du lieu : 5 Elmhurst, NY
I have been to Dr. Cheung for over 20 years. My whole family has gone to him that we are like his patient groupies. When my mom had cancer a few years back, he helped us with arranging nurse to visit, equipment and all the cancer patient needed. He helped us talking to the hospital social worker to get the best care to make my mom as comfortable as possible. I am indebted at his great services. He is the best doctor and trusted by many many local patients. He has office hours in Queens, Manhattan and Brooklyn which definitely make it easy to see him. Dr. Jan, his partner is also a very kind doctor that we trust as well. PS you don’t need an appointment!
Lesie H.
Évaluation du lieu : 2 Flushing, NY
I’ve been searching for a new primary care doctor since my previous one said that my insurance doesn’t pay enough(HIP). Sigh. Good doctors are hard to find. Dr. Cheung can easily be booked through ZocDoc and you can submit your health history through their online forms. When I got there. The receptionist is very competent and nice. The nurses there are also nice and informative. I found Dr. Cheung himself quite distant and only gave the minimal required amount of time. Bedside manner was okay and he really didn’t really seem concerned about my foot pain(disregarding it to strenuous walking, though I still have that pain 2 weeks later). I couldn’t remember what to tell him, so talk time was over and I was ushered to the nurse for shots. When I finally remember, he is already off to the next patient. Solution? Get some referrals to see better doctors. Maybe I should switch to PPO. No more referrals! I went back two weeks later for a follow-up. He seem irritated at me and ask him if I needed more referrals.