Clay’s Automotive

I went to Clay’s in Folsom for a few years. They’re not cheap, but they have a clean full-​service shop, they are always very busy, and they can do the job. I’ve even seen police cars getting work done there, so you know they must be pretty good. Last time I had my car inspected I was surprised to notice a $ 50 charge for replacing a wheel lug that they broke. They were too busy to call and mention it. Mary explained that these things «just happen sometimes.» Back home I took out my torque wrench and found that each wheel was still seriously over-​tightened by 40 ft-​lbs. Besides the initial $ 50, which they should have covered themselves, the alloy wheels may have been compromised and could eventually break apart on the road. Everyone makes mistakes, right? Recently I called a couple of times to see if I could get a straight answer on an intermittent problem, but the mechanics were too busy to personally call back.