Lugo Phil, MD

requested for blood work before I go for my annual appointment and was willing to pay for the blood work in cash but he did not want to write in the blood work. the staff is really not good. have had wrong appointment times and they are rude.

I have been seeing Dr. Lugo since they established their office in Folsom about 10 years ago… What can I not say about him? We love Dr. Lugo. We have never been disappointed with the staff or level of care we receive each time we come in. We have referred him to many many friends and family. He is our family Dr. And he takes care of my parents too. I can usually call and get my answers taken care of. Best staff and best Dr in town! You will not be disappointed!

I went to see Doctor Phil office for general flu condition, I was put to be seen by asstt physician. Part of the flu diagnosis (typical body ache and throat condition — nothing serious). Doctor recommened to do ear cleaning. The whole consultation from doctor was for 5 – 10 mins, nothing serious sickness. When I got a bill it was 477 $. I was amazed and upset… Details of bill — doctor visit $ 305 (for normal flu visit, even specialist does not charge that much), ear cleaning ($ 172.00) by a nurse for one ear which you can do yourself for less than 10 $. I called office multiple times, no response. Everytime I speak to front desk they give different response. What a rip off, I made a huge mistake seeing this doctor. It seems they set you up and rip you off on bill once you visit.
I would highly recommed to STAY AWAY FROM THIS DOCTOR!!!

Dr. Lugo is probably one of the finest physicians our son has ever seen. Fantastic listener, and even better at explaining conditions, treatments, instructions, etc to the patient. Never had a problem getting a speedy appointment, and exams are thorough. We’ve had nothing but great service from the office as well. 5 Stars!

Dr. Lugo is the only doctor I’ve had so far so I can’t compare to others. One time I was sick with a cold and he was very hesitant in prescribing any antibiotics. He thought it’s better if I let my immune system take over and get better on my own.
There is pros and cons on that but we won’t get into it in this review.
Most of the time it’s hard for me to get an appointment to be seen right away. I usually have to call a month ahead to get an appointment.
Recently I had a horrible experience with my medication and the doctor was not available to approve the renewal for my prescription. I had to call the doctor on call… and the whole ordeal has left me very disappointed with the office so that’s why I only rated 3 stars.
The office is nice and clean. I’ve had issues with the billing in the past.
Dr. Lugo has taken care of some warts on my foot (Is that an over-​share?).
In general he’s very thorough and takes time to ask you about your health and talk to you about your medications.

I had to find a new primary care doc after my previous one stopped her family care practice and went to work at Sacramento Heart. My husband had seen Dr. Lugo a few times in the past, and since we were moving to Folsom, I figured we should bite the bullet and find a local doctor. (We had been going to Marshall doctors for years in Placerville.)
Dr. Lugo is very thorough, and very precise. His practice is with Sutter, and they have everything on the computer, plus they allow you to set up a passcode so you can view your medical file. I really like how they have this set up, because the doctors and nurses can easily and correctly record and read everything, and it reduces the chance of error due to a lost form or sloppy handwriting, and you can see all test results right away. He reviews prior visits with you first thing to follow up, and is careful with taking notes. He did refer me to a specialist once for a confirmation of his diagnosis, because he wanted the opinion of an expert in that particular area, so he could be doubly sure before giving me medication. He is VERY careful about prescribing medication, asking you details about your past med history, to make sure that he is giving you the right drug for the problem, and not just the current designer drug.
Dr. Lugo looks for the most obvious answer instead of sending you for tons of expensive tests that you probably don’t need. I’ve had doctors in the past who would pass me off to specialists and request all sorts of crazy medical scans and tests, only to give me a diagnosis of «take more vitamins» or something dumb like that which made me think most practices are just trying to get money out of you and your insurance company. He also is very knowledgable about the insurance companies, and will go over medications with you, letting you know how much it may cost you for different versions of the same drug, their side effects, effectiveness at treating the issue, and then asking for your opinion on what YOU think would work best, before he writes out a scrip.
On one visit I had a bad cough, and he asked me if I’d ever had any respiratory problems in the past-(I did have a viral infections in my lungs years before). So he affirmed with me that I remembered the symptoms and wrote me a scrip for antibiotics if my cough worsened, so I would have immediate relief without having to wait for another appointment. A very considerate doctor who cares for your welfare, unlike others who use their patients as ATMS.