DISHONEST !!! RUDE !!! Makes False Advertising. Stingy. I purchased a TV from this company. The TV was advertised $ 2400 w/free shipping and since our company is CA reseller I wanted to knock out taxes on the price since the TV purchase was for our customer in Nevada. 1st thing that went wrong is that the customer service rep. Mark Omidi(that is what he called himself) said there is no time to take taxes out, 2 minutes left until the end of his work day… we are talking about $ 2400 sale… OK. I made the purchase with taxes thinking I would call another day when there is more time. I placed the order. Waited the weekend, called on Monday asking to take taxes out and check on the order status. I was screamed on, statement was that taxes CAN be removed but now I have to pay shipping… How much? I asked. $ 75 and taxes removed… he said. I said OK, it is still not a good practice advertising free local shipping and then charging shipping because taxes waived. Then I got another reply from the guy stating that I HAVE to have a DOCK to unload the TV(50 lbs) and the shipping will be $ 175 already… I said«CANCEL the order». Next thing was I got bombarded with emails threatening with reporting to state board, cheating them with shipping charge, etc… this is word to word … «…You are very nice. How good do feel about cheating a reseller. I will notify your information to state board of Eq(sales tax office). I have all I need… You are not dishonest. Try to cheat us with shipping charge And sales tax…» … The grammar needs to be improved, but the idea is understandable. I have no idea how I cheated the poor guy with shipping charges and sales tax since I submitted copy of certificate and original printout of order where clearly black on white typed«Shipping: $ 0.00». The order was cancelled couple of hours later, however, the day was ruined, our customer that was notified about sale cancel was upset, These people are still in business making money by fooling others. Other complaints on the web saying similar things and PLUS, these people hide the real location address, advertising phony address for their business. STAYAWAY from these scam bags!!! That is really honest advise.
Jonathan J.
Évaluation du lieu : 3 Beverly Hills, CA
Good place to buy a projector
Tennyson L.
Évaluation du lieu : 1 Rocklin, CA
I ordered a Lexmark X748DE multifunction color laser($ 2057) on their website because they advertised free shipping and no tax. The total on my invoice was $ 2057. A few hours later, I received an email from them asking me to chat with them on the website as my order was«incomplete» The chat function on their website always appears to be offline so I called them the following morning. I was then told that they wanted to apply additional charges including a tax of $ 144. I agreed to the tax, but then they emailed me shortly thereafter about a «heavy weight handling fee» of $ 275. These additional charges would have increased my total by over 20% so I canceled my order. Also, the Fontana, CA address they list on their website is not their real address. That address is the address of a distribution center for Tech Data Corporation, a large national computer components distributor.