Pizza Hut

Horrible! Horrible! This place is garbage. Put in an order online and told me it was ready then tell me it’s not after I pay. 15 more minutes they say. They proceed to tell me they will refund me for the pizza they had me wait for then don’t honer it. Everyone behind me wrong order after wrong order. They come back to me 25 minutes later to tell me they didn’t even put my order in yet. All of this with bad attitude by the way. Hour of waiting for those jabronies. If you love your family don’t feed them from this fart palace

I was a Domino’s fan and this Pizza Hut location changed my opinion. The employees were extremely nice with great manners. They were all dressed professionally (shirts tucked in and belts.) They gave me plates, peppers, and cheese without me asking. Also, delivery drivers are fast, including on fourth of July and also gave me condiments without asking. As good as it gets.

I have been ordering from this PH delivery for years, several years ago they had problems, which they always fixed, but as of the last 4 – 5 years they’ve been great. Better pizza, better customer service and definitely better delivery drivers. Tonight’s experience was 5 Stars as well… Will absolutely be calling them again.

I love this pizza with the stuffed crust. Deliver guys are nice and pleasant. Pizza is still hot and delicious. Every time.

not the first time they messed up my order. i ordered a pizza box with a pepsi. the. all about 30 mins later stating that they do t have pepsi. I asked if they had cherry pepsi they said yes. and told him that’s fine. he shows up at my door and hands me a diet pepsi. we told him we don’t drink diet soda and he just stares at us. he gives us the box and tells me it would have been faster is the gate was open. doesn’t sy anything about soda or nothing. then we signed I told him to have a great day and he just says I will when I’m off… gosh thanks for the kinds words and smile! not! then open the box. our entire order was wrong. so I paid extra for the wrong drink and no toppings!

FRAUD ALERT. Shows up late with a pizza I ordered and paid for online and then insists on seeing my credit card so he can verify the number. When I show it to the driver he tried to take it out of my hand. Said they had to have an imprint of the card even though they had already charged my account when I placed the order online!
Now the fun part will be trying to get the charges removed.

It’s truly hard to be this bad. This was one of the worst Pizza Hut experiences ever. If it takes you over an hour and a half to deliver a pizza you’re probably in the wrong business. If I were the owner of this location, or the district manager I would be worried my investment.

Worst everything here pizza was cold not enough pizza sauce they didn’t have crushed pepper or cheese had to ask for napkins bad customer service

This location has terrible communication! I ordered a pizza and I had a coupon along, they told me they were gonna call back confirming the coupon was valid. I call back 45 min later and they didn’t even put my order on the system… I talked to a manager named Edwin, he couldn’t fix the problem.

Well i need dinner fast After a busy day So i called this pizza hut that’s near by and
order the pizza was pretty good the delivery was fast and Everyone was Happy Even went the Extra mile to help me out to make change Thank you ill order again next time.

Customer service did refund my egift card and told me they would make sure staff knew how to process them in the future.

This PH is a take-​out only place. I use it for on-​line orders to-​go and have not been disappointed so far.
Their menu is diverse and the food quality is good. A nice pizza stop.

We ordered pizza from here last night for the last time. It was our 3^rd time ordering from this location and we’ve only had one good experience; the first one. The 2^nd time they delivered our pizza over an hour after we ordered it and it was ice cold. We had to microwave it to eat it. I called to complain however I was told they were really busy and the manager wasn’t there. I left my info, nobody ever called back.
Last night takes the cake, we ordered pizza, wings and breadsticks. The order arrived timely and it was hot (at least on the outside). When we tried to pick up a piece the middle fell off. After picking it up we noticed that the dough was raw. Only the very bottom cooked a little, the part under the topping was completely uncooked. Unhappy but trying to make the best of it, we turned on the oven to cook it and decided to eat wings and bread. My boyfriend took a bite of the first wing drummer and it was raw inside. I will be posting a pic of that disgusting thing. Needless to say, we threw all the food in the trash and will never order from here again. I didn’t bother to complain this time after last time was such a total waste of time. Bottom line, order from here at your own risk.

Just made an order only a few days ago, my family orders pizza from here regularly so I can say that this pizza hut joint is just like any other meaning there’s nothing to complain about when it comes to the quality or tha taste of the food. Unfortunately customer service isn’t so great at times… all and all they didn’t mess up on my order right and the pepperoni pizza, buffalo wings and breadsticks tastes great.

HORRIBLE CUSTOMER SERVICE!!! i dont normally eat pizza hut but work gave me a 25 dollar gift card. My son comes home from wrestling practice. Whats for dinner? i say pizza he says great i call in order it. Guy tells me 30 minutes it will be there awesome.
so an hour goes by i call them they tell me «Oh we messed up your order» please hold. after 5 minutes go by she comes back on and says it will be another 20 or 30 minutes do you want to wait or talk to the manager. i reply sure ill talk to him i have been on hold for 18 minutes now. WOW you have to be kidding me. what joke a guy just came on and put me back on hold.
The time since the initial call has been 1 hour and 50 minutes unreal. you would think that in this economy that your customers would be priority. ive been on hold for 45 minutes.
Finally i talked to the shift manager she said its not her fault shes busy lol. Nothing but excuses.

I ordered the new pizza with stuff pizza crust damn good. I was so happy with it. It’s was yummy.

I usually wouldn’t write a review for a chain like pizza hut but about 2 weeks ago I ordered from this place and it was the worst pizza I’ve ever had. No cheese barely any sauce and pepperonis. I was tempted to call and complain which I never do but this was just awful. I’ve always liked pizza hut but I think it’s just this spot that is horrible. I recommend you order from Sierra lakes

They make the pizza good, but they screwed up our delivery order.