Queens-Long Island Medical Group P C

When I last reviewed this place, then known as Queens– Long Island Medical Gtoup, now Advantage care Physicians, I gave them a poor rating but since then, they have much improved their phone system and they have an excellent feature whereby one can check their medical records, write to their doctors (and actually get replies), make appointments… all online. Bravo to them!

Horrific wait times on the phone! Many mistakes on paperwork lead to many phone calls and be prepared to wait forever on hold or be hung up on. I’m switching doctors solely for this reason. They are either severely understaffed or lazy. You ask them to do things and they never do it… unreal.

This review is solely for the family medicine office. Absolutely horrific. There have been three separate occasions in the past month I have been put on hold for 20 minutes and then told I would be given a call back, which they never actually do.
Recently requested a referral for the eye doctor, a week went by and I’m sitting in the doctors office to find out they never received a referral. Call back, get put on hold and told they wrote down I requested a referral but never put it though– what a joke. Call a few days later to pick up this referral so I can bring it elsewhere, get put on hold, the woman is completely confused and tells me the doctor will call me back, which of course never happens.
The people at the desk must be complete imbeciles. Is your job really that hard?

I was in and out of here in less than an hour. Not sure if it had anything to do with the fact that I had an appointment a day after Thanksgiving. But the front desk guy was courteous and I was called by a nurse in a matter of minutes. She asked me the necessary questions and prepared me for the doctor. He came in a few minutes later, examined me, asked more questions and then told me to follow him to his office where he explained his findings, informed me of my follow-​up procedures and what prescriptions I was being given, He even asked me if I wanted him to send the script to the pharmacy instead. Overall a great experience compared to other places I have gone to. The next morning I went in (no appointment necessary on a Sat) for lab work. I arrived at 8am and I was number 14. They opened at 8. But I didn’t wait long at all. Again, they were very professional and courteous and worked rather quickly and painlessly. I think I finally have a primary doctor.

The wait time for Endocrinology and my Personal Care Provider is less then 30mins. The lab is usually less then an hour. I like that everything is in 1 building. If you don’t like buses you will not like the commute here. I only choose to come to this location because my doctor is awesome. I used to have to wait hours to see my personal care provider. This particular location has a parking lot in the back. I’ve used it once or twice and every-​time it is empty. I like that the lab has weekend hours and it is almost never packed.

I have been coming to this center for about two years. The wait is bearable; it’s definitely less then you typical hospitals. I normally go to Dr. Thomas. She’s very good! Her staff is very friendly and helpful. Normally I’m in and out of my appointment when I’m scheduled to see her!
This center is great! They have a decent size parking lot! Everything is in the premises so you don’t have to be referred else where! I would definitely recommend this center to my family and friends!

Absolutely Ridiculous Wait Times. I was dragged to the Richmond Hill office when I was a child and my parents currently go to the newer office in Forest Hills. Wait time from your scheduled appointment has NEVER been less than two hours, which automatically translates to substandard care. You should never be forced to wait that long to see your physician. Go elsewhere you will be happier.

This is where we have been taking our son and the doctors are good and nice (dr Quijano). But the waiting times have become very long lately 2hrs+