Bertuca Salon & Spa

I get my hair cut and colored by Sharon. She is truly an artist. She is very patient and listens and really understands what you want before she does anything. The ladies at the front desk are helpful and nice. Best salon int he neighborhood by far.

Fantastic 60 min deep tissue massage with isaid. Bertuca salon is a classy place with great staff. I enjoyed a nice complementary hot chocolate and pastry while I talked with their stylist, alexis, she was super helpful and kind! I’m so excited to come back for another massage and get my hair cut and dyed once it grows out a little more! Definitely recommend this salon!

Sharon has done wonders on my hair! I have very curly untamable hair. She is very sweet and very patient. This review is long overdue and I haven’t been back here in awhile. But I have to give credit where credit is due. Sharon is one of the best! A++++++

A+ for Roblynn. I have been to her several times and has done a lovely job! Highlights and cut just perfect :) I always get lots of compliments. Even after a scheduling mishap on my first visit not allowing her enough time for my minimum 3 hour appointment, she figured it out so she was still able to give me exactly what I wanted.

Bought a Groupon for a massage here and had to wait months for a weekend appointment, so buyer beware if they’re still offering it and you were planning on redeeming it in the near future.
The massage was okay, nothing special about it. The massage room is pretty drab and could use updating. It wasn’t a relaxing environment, especially with the chatter going on in the salon itself.

Sharon has been doing my hair for over 10 years. When it comes to curly hair she knows her stuff. I have never gotten a bad cut from her and I always get compliments after a fresh cut. She is extremely professional, will listen to what you want, and will offer her expertise when needed.

Used my groupon for a 90 minute massage. Isai gave me an okay, Swedish style massage. Not the best I’ve ever had but not the worst either.
Didn’t love the space they use for the massage. The second I walk into the room I sneezed. When I got into the room the lights where fully on. There was a white drape thing hanging from the ceiling, I assume as to hide some ugly duct work, fine. But the drape had terrible brown water stains on half of it. The room also houses a shower. I’m not sure where the smell of mold was coming from but I’m guessing it’s one or the other, or both.
Once I laid down and was waiting for the massage to start, I have my face in the neck holder and staring at the floor. Well, I think the floor could use a good cleaning. The amount of dust that could be seen to the naked eye was a bit surprising. Like my mom says, «good cleaning is more than what you think people can see!»
The entire massage I was congested from my allergies going crazy, becaise guess what? I’m allergic to mold and dust! And this is after taking my prescribed allergy medication so it’s not just a day of cleaning that was neglected.
Outside of this, despite the music I could still hear the other people in the salon talking. Which just isn’t relaxing.
My appointment was at 11:30 and was supposed to be for 90 minutes. It felt short and kinda rushed but I didn’t have my phone on me to check the time when I got dressed. I got dressed, left a tip at the desk and walked to my car a block away. When I got in the car it was only 12:50! Now, I think I’m pretty good at math and I’m pretty sure I should have been in the spa at least until 1pm but no, at 1pm I was pulling into my garage.
I’ve had massage memberships in the past, I’m well aware they factor in 5 minutes of undress/​dressing time.
Regardless, I think I was shorted and I’m not really happy about it.
Since returning home, my breathing sucks and I’ve had a sinus headache for hours now.
I really suggest this place give that room a good and thorough cleaning, find whatever the cause if the mold smell is and fix it. Finally, they need to not cut people’s paid services short.
I really wanted to love this place since I’m new to the area and my normal salon in Naperville is a bit of a hike. But oh well, seems I’ll need to make the drive to get the quality service I expect.

After a nightmare on Ulta street where a Balyage turned into an Ombré, I rocked super blonde hair for a couple months. I hated it. I went to visit Amy who rocked my world with some awesome color and a touch of toner on that nasty blonde. I’m now back to a beautiful, natural looking brown. I was really excited to find out I get to drink mimosas while I get my hair done. I understand people having sticker shock by the price, but it’s a salon! I’ve been on the cheap side before and you really get what you pay for. The prices are not at all outrageous and are very reasonable for the services they provide. I loved my experience and I love my hair. I will be back. Amy rocks!

When I moved to Forest Park a year ago, I needed a place to get my nails done that would do a great job and be reasonably priced. Bertuca never disappoints! I’ve probably been here 6 or 7 times in the past year (I get the no-​chip every other month or so) and it’s always looked great. Gabby is my favorite nail technician– she is fantastic. The customer service here is by far the best I’ve ever had as well. I highly recommend this business to anyone (at least for their nail techs!) I will stay a customer for as long as I live here!

I just left this salon and I have to say that I’m very impressed. I was worried that I’d have to deal with attitudes and «you’re here for us» and «not we’re here for you» approach, but instead I was greeted by a great receptionist, an offer of a drink (coffee, water, wine), and an overall great ambiance.
Amy was the one who did my eyebrows. She was super nice, she listened and she explained why she was going to do what she wanted to do instead of just doing it.
Another Amy did my hair, and I couldn’t enjoy my time with her more. She was funny, approachable, she listened and did exactly what I wanted her to do. She was fairly quick too, which is awesome, because I hate sitting in the chair for ever. It’s like when you listen to someone telling you a story for an hour, that could’ve been wrapped up in 3 sentences.
And then came Dorothy and my pedicure. This lady is not only as hip as it gets, but she’s also extremely nice and «normal». Even though she was very busy, she still made me feel like I’m her main priority.
I will definitely be back and would absolutely recommend this salon to others.

My no-​chip mani and spa pedi from Gaby were amazing! Already planning my next nail day and hoping to add a massage. The atmosphere is lovely and professional! This will definitely be my go to spa and beauty place :).

I had two services here on separate occassions: wax and a massage.
The wax: 3 stars. It wasn’t the worst I ever had (and I remember that one vividly), but it was certainly on the lower end for me. I’m hard to wax, and if you know what I am talking about, you probably are too and you have my empathy. The esthetician used hard wax and was fairly skilled at it. The wax itself took maybe 30 – 40 minutes, I lost track of time. When I got home, I found a piece of hard wax that I had to remove myself only to reveal a big patch of hair that was missed. It was in a spot that would have been visible to the esthetician. I don’t know why she just left it there. I was annoyed. This wasn’t a bargain wax, either. Will not return for this service.
Second service, 90 minute massage, using a Groupon: 4.5 stars. My therapist was Isai. I think that the massage was mostly Swedish based on the technique she used. No deep muscle work, which is fine, because I was pretty sore from my previous day’s workout. She used firm pressure and focused on the areas I specified. I really enjoyed the massage. It was a relaxing full body massage– she even included scalp and ears.

I have been going to Gaby for about four years for my color. I am a blonde.
She really has the feel for creating beautiful highlights and lowlights.
Also, she is a sweetie!

just went here for a 90 minute massage yesterday & it was HEAVENLY! not sure of the spelling but i believe her name is issai? i get a massage every month from different places & this was definitely one of the best ones ive ever had. i just felt so relaxed and comfortable. she asked me about the pressure and if theres anywhere specific i wanted her to work on. other than that she didnt ask anymore questions & didnt chat it up with me like others have in the past. im not there to chit chat, im there to feel better & relax so she gave me that quiet time. i found this place of groupon but i may just come here on a regular basis cuz i enjoyed it that much!

I wish I could remember the girl who cut my hair, but I can’t recall. Very straightforward appointment, haircut and style. She did a great job cutting my hair and doing a blow-​out. They offer tea and coffee up front and are very professional and polite. I would definitely come back; hopefully they saved who I worked with!

Once again, Unilocal has proven that great customer service still exists! After my last review (2 stars, which you can read below), I was contacted by the business owner to provide additional feedback. I was then offered an opportunity to have another no-​chip manicure by the lead nail tech, Gaby. I always like to give businesses a second chance if they offer to try to make things right, so this was no different. I returned this past week for a do-​over and I am glad I did! Not only was the owner very kind (by email) but I spoke with the manager (Erika) to make my appointment and then was able to meet her and speak with her briefly during my manicure. She’s super sweet and went out of her way to apologize for such a poor experience the first time. If you ever have a problem, speak with Erika and I’m sure she will do her best to make it right.
No-​chips should easily last two weeks and I tend to have great luck with them and can usually get 3 – 4 weeks out of them, but the first one I got here only made it THREE DAYS before I had a huge piece missing and it continued to go downhill from there… So, how did the new manicure go???
Well, I was scheduled with Gaby at the recommendation of the owner. She’s worked here for a long time and not only does nails, but she’s also a stylist and has such a lovely personality, I felt like I had known her for years. She was fun and easy to talk to and actually listened to what I wanted and then executed it! She gave me my color options and I was having trouble deciding because I wanted a design (which I was not able to get the first time) and something that really stood out. When I had narrowed it down a bit, she helped me decide on the design and it’s awesome! I choose a great shade of blue and she added ombré silver glitter, which looks fantastic. The length and shape of my nails is perfect (another issue I had last time.) Everything about this manicure is what I have come to expect from nail salons, so she definitely hit the mark. It’s been 3 days since my manicure and it still looks brand new, as it should. I’m beyond pleased.
Bottom line: they treat their customers well and that goes a long way in my book. I can’t tell you what the services from anyone else are like, other than my first botched manicure, but in the future I will ask for Gaby! I will definitely be back for more manicures and perhaps a hair cut!

I have been looking and looking and looking and now am proud to say I have found THE place to get my massages now in IL. Simon is breathtaking. He is THE man to go to. I had an appt at 10:00 this morning, and just woke up from what was supposed to be a nap (it is a little past 6pm now!)

My wife found this salon on Unilocal,based on the reviews she made an appointment with Gaby. The reviews lived up to her expectations and not only does she get her hair done by Gaby she also gets her nails and eyebrows. Very professional, friendly staff, she says she has found her go to salon & stylist.
That being said, although a bit hesitant and after trying to three different barbers to get the haircut I wanted, I decided to give Gaby a try as well. I showed her some pictures, explained to her what I wanted done and crossed my fingers… and even though it wasn’t a cut she would typically do (I believe most of her clients are women) she nailed it!
She is very good at what she does, very friendly and professional both my wife and I are have our appointments scheduled automatically with her and without hesitation recommend her services.

Bertuca has not failed me since I wrote my review 2 years ago. Stephanie no longer works there which made me pretty sad, so they assigned me another hairstylist who I forgot her name… and I thought she was okay. then I got assigned another hairstylist since I asked. I’ve had Alexis twice so far and she’s amazing! My first time with her was last year when she chopped off almost a foot of my hair. I grew my hair pretty long and wanted a bob. She did a wonderful job. This time I came back 6 months later. my sister has been nagging me to get an angled bob in which I did. Alexis once again did a great job! I really hope she continues to work at Bertuca because I really trust my hair in her hands.
The overall staff is friendly. I like that they have late evening hours on some weekdays, because I can get a haircut after work. I am very sure they are booked up on the weekends so these late evening hours on weekdays work out perfect for me. Plus it’s just a walking distance from my house. I will continue to get my haircut here as long as the staff continues to do a great job!

I am embarrassed that its taken me so long to write a review of one of my favorite places. I’ve been coming religiously to Bertuca since I moved here almost two years ago and have had a great experience every single time.
I come every two weeks to have a no chip manicure and an eye brown clean up by GABY. She is awesome. She does an impeccable job every single time and is sweet and welcoming and I look forward to my ‘me’ time with her every couple weeks. She does beautiful work. I went to her just yesterday for an updo and again, I wasn’t disappointed. I got compliments all night long about my hair.
Also, I go to Bertuca for my hair cuts and colors and see SHARON. She is great… a perfectionist and so talented. She is the first person who has ever cut my hair in a way that makes it feel more full and easier to style. She has tricks and tips that help you look better and she is always honest about what will make you look good. I like to put full faith in the hands of my stylist so I really appreciate that!
Thank you Bertuca for becoming my salon home :)