Public Storage

I’ve been a customer here since 2007. I’ve never had an issue with my unit. I’m in a climate control unit. The customer service has always been great. Today, Zambia and Ms. Laura were terrific. They helped me pick out a second unit. Very close to my first unit. Was in and out in 20 minutes. Highly recommend this location.

Had a great experience at this location. The ladies Zanobia, Marshecia and Keosha was very nice and professional. They answer any question I may have and made the process of renting a storage room very easy. Than you and keep up the good work ladies.

I came and rented here earlier in the month and I wish I hadn’t. this by far was the worst experience I have ever had my entire life. The customer service I received from the lady who did my move in was just awful. Its sad to say but base off what I went through I would not recommend to no one to come to this location. She gave every impression that she did not like her job and that she did not want to be there but when you are dealing with a professional environment you are suppose to be on your p’s and Q’s at all times I felt as if I was part of the problem just for being there and how she treated me.

I have been storing overflow at the Frontage Rd location in the climate control building for over 5 years. The customer service is always good. A couple of years ago, some of my important papers and things were ruined by a water overflow from somewhere. Don’t know, but luckily I got in there before any mold starting developing. When I reported it to the management, they were unconcerned and stated they didn’t know where the water could of come from. Fast forward to today.
Recently, I picked up another unit and was helped my Zanobia and Laura. They were awesome. Very friendly and accommodating. I never have an issue with the customer service at Public Storage.