Oakcrest Towers

I live in building 2100, and it is the worst. You’d think because it’s the rental office building that they would go out of their way to keep it clean. The elevators take forever. When I leave my apartment in the morning, I wait at least 5 or more minutes for an elevator. They are also extremely small and tight in space. Someone got the idea that they could dispose of old clothes, and shoes by sitting them in the Lobby on the glass table were folks enter the building. Talk about GHETTO! Also, some folks feel as though they live in a single family home. They park their cars in a slanted motion, at times over the line so folks won’t ding their doors. Not that I agree with them, but I completely understand. I’ve actually seen people fling open their cars doors at hit the car next to them. Also, there is a nosy lady that lives on the first floor down the hall from the rental office. She see’s everything, and has been known to report it. She and her husband occupy two spaces in the front of the building. I’ve watched them switch their cars in and out as if they own the spaces, but yet again, she’ll call a tow truck on other folks in a minute! What’s funny about that is for as much crime that occurs in and near the building, no one ever reports that. Also, my apartment has a brick wall, and I can swear I smell mildew. There is blackness coming from the air ducts. In addition, I have a small bathroom and have had maintenance there more times than a little bit to fix a leak over the shower head that keeps buckling the wall. The best thing about my experience is the neighbors. They seem to be peaceful. I am contemplating moving out. I’ve been here for a while, and work very hard for my money, Oakcrest is not worth it. To add, they send random letters out, telling folks they’re going to come in and inspect their apartments … for what? What are they looking for? I transferred to this building from another building, and to be honest, at times I wish I would have stayed where I was. The only reason I moved is because they started letting anybody and their mother move in. both neighbors on each side of me where noisy as heck! Someone would spit on the elevator every morning, for no reason. TERRIBLE! In building 2100, they purposely (like all of their buildings) have the cleaning staff start at about 7:30am and work until about 4pm. This gives any un-​suspecting potential renters a false sense of what to expect when they move here. I’ve thought about standing outside of the rental office and begging folks not to move in. I have told a few to come around at about 7pm or after, you’ll immediately change your mind. Oakcrest used to be the place to live as far and apartments were concerned in PG County, of late, it’s a big fat joke! I would not recommend a first time apartment renter to move here! Also, when I rented my apartment in the building, I was bamboozled and hood-​winked. My apartment is short of a shack, the great thing is that I have a knack for decorating and can hide most things. If you work hard for your money, do yourself a favor and bypass Oakcrest! Also, demand to see the apartment you’ll be moving into if you decide to rent. They have a habit of telling you that your apartment is not ready for viewing. What they will show you is the show-​room apartment and you believe that it what you will get … NOT!!! IF I COULD HAVE RATED THIS PLACE A MINUS ZERO, I WOULD HAVE!!!

NOT A GOOD PLACE TO LIVE! The apartments are nice, but after you factor in the HORRIBLY rude staff, the insects and rodents, the lack of safe parking spots for your car, the high rent and the NEVER WORKING ELEVATORS, do yourself a favor and don’t move here! Ohh yea, and now they have a deal with the towing company, so they tow cars as often as possible! They have a loading dock for moving items in and out, but if you park there and take your stuff upstairs, you’ll most likely come back to a missing car! This is not a good place to live!

NEGATIVE 0!!! I was wayyyyy skeptical about moving here, ESPECIALLY after reading the previous reviews… I was rushed into a situation so I needed to find an apartment ASAP! So I said hey check it out for yourself! I was told on my tour that bugs and or rodents wouldn’t be an issue!!! And to my dismay, they’re all TRUE! I’ve only been here a month and I’m ready to pack my shit and leave! I didn’t sign a lease to share my apartment with ROACHES! And their solution: «we’ll put you on the extermination list every week» instead of doing what respectable people do and move me to a different unit, so which means THERES ALWAYS A ROACH ISSUE! As if I want someone in my damn apartment every week!!!
Not to mention I work nights so I need my sleep during the day! 8:30 am maintenance is banging drilling and basically coming through my ceiling working on the above apartment for THREE DAMN DAYS! I got no sleep! Do you know how difficult it is to be a hair stylist who’s had no sleep! But you want me to pay my damn money on time!
Last time I checked it’s called COMMON COURTESY! Where’s the warning!!! But check this out, all that was said to me «it has to be done»… So this is how you treat people who pay their hard earned money to live here??? Meanwhile if I were to NOT pay on time I’m pretty sure they’d attach a note to my door for all to see!
I emailed corporate TWICE still no one has gotten back to me which also means, they don’t give a damn!
Pay attention to the reviews, THEY’RE ALL TRUE! Customer service and excuses suck! I cannot wait until November to get the hell out of this place! I don’t even wanna purchase furniture to have guests because I’m pretty sure the roaches will come out to play when they see people, so damn embarrassing!
You wouldn’t want to live like this but you expect grown adults to?
I even reached out to a few neighbors and what do you think I was told; «I’ll testify if you need me to»!!! I’ll be contacting PG Housing Authority to fill them in on my stay here smh
Do yourself a favor; SAVE UP GET A ROOMMATE BUT DO NOT MOVE HERE!!! As a human being you deserve better

SO a year later…
Cons
the gate is always down. cars are still being broken into. somebody is pulling the fire alarm EVERY week on the same day. Rent is going up like these are penthouse suites! Washer and dryers smell like mold or DO NOT work.
Pros
They repaved the parking lot so now I can park my car straight when they break into it.
Its still lower cost than the surrounding complexes

My Experience here was perfect at first. My second year here is the worst. Roach Infestation!!! I can’t walk out my apartment after dark with stepping on a roach.
Maintenance comes as fast as the same day but, only to put a band aid on your issue. Its almost like they do enough just for it to break again and be back in your apartment. My next door neighbor came home early from work and, she found one of the maintenance men sleep on her couch, eating a bag of Doritos from her kitchen, with her tv on.
When I Moved In, a lady told me to move out. She broke her lease after finding a bat in her bedroom.
Yes There is a laundry room on each floor but, when you turn on the lights the roaches run.
I had to get my own personal exterminator ! The exterminator they have is a joke came out 3 times and nothing worked.
All in All a bad experience.

So after 2weeks of me calling to get updates we were finally got approved… only to find out they were giving us the wrong info. They were giving us information about a 1bdr apt… i wanted a 2bdr 2ba im just really disappointed with the quality of service that im receiving i just want to move into my (2bdr 2ba) apt on time without anymore setbacks.

My living experience at Oakcrest Towers started off good but then it seemed to go straight to hell. I have been in my apartment now for 5 years and have yet to receive any upgrades. The hallways smell like weed, dirty diapers, and garbage. The security that Oakcrest hire to patrol the parking lots is a joke, some low life broke into my car while it was parked in the gated area. I always see the marked security car just sitting in the back of my parking lot building or at the gas station. Maintenance has been ok for me except for one incident where the maintenance guy did not return back to my apartment to fix an issue that I was having. The customer service staff just collect the rent and write maintenance tickets, that’s all the «help» they can provide.

Worse. Words can’t express how under managed this place is. Lovely apartment worse management. Please don’t move here great location is not worth the headache.

I had carbon monoxide in my apartment which they never told me what it came from. I called a few times but still did not receive an answer. In addition, I had a musty smell in my bathroom and one of the closets in my bedroom. There was also paint peeling in the bathroom because of wetness behind the wall and water spots (some with small black spots) on the ceiling and walls in one of my closets. Maintenance kept coming to investigate a a leak in my bathroom, because water was leaking to the apartment below me. I had no leaks visible leaks, most likely, the leaks were coming from the pipes in the wall and dripping below.
I have been having breathing problems, sneezing, and headaches. Which I did inform someone at the corporate office and told them that I thought it might be mold. They promised to call and follow-​up, instead days later they put a note on my door informing that they were going to patch and paint the walls.
Yes, I enjoy my apartment, but my health is more important. I am currently looking for some place else to live.
Don’t be too excited about the upgrades. During my walk through I noticed that the refrigerator had a dent on it and the inside had a small crack. I mentioned it to the staff person and she told me that they could not do anything about it. In addition, my sink had a small burn in it. Again it was nothing they could do about.
I do have to admit that the price is right and before the «mold» like smell, health problems, and lack of communications I was enjoying my apartment.
Also several months ago a couple women were robbed in the elevator in my building.

Terrible terrible terrible. Don’t move here. Desperate to move out. They offer no response to resident complaints. Elevators haven’t consistently worked since May. I have written them letters and emails for the past month to no avail. Security gate doesn’t work. Residential parking gate doesn’t work.
Terrible terrible terrible