The staff was nice. The beds were comfortable. The coffee and fruit water in the lobby is magically delicious. They even have a small store where you can purchase snacks, tv dinners etc. Our room also had a fridge and a microwave. I would recommend this hotel.
Arlene D.
Évaluation du lieu : 5 Fort Collins, CO
The staff at this Hampton Inn are beyond exceptional. We always stay at Hamptons and never had a bad experience. We live in Fort Collins, and we have a special needs girl and she loves to take ‘staycations’(an in-town vacation). We were here in Oct 2012 and there was an issue with the hot tub not working correctly. The manager not only apologized several times but invited her back without cost. They were starting a remodeling phase a few weeks later. As it turned out, the remodeling phase was going to be over the beginning of March 2013. Her birthday is today(March 29th). The manager, Jason, wanted to do something a little special for her.(Who does this anymore??) As it turned out, he was unexpectedly called away and was not there. We were there about an hour and the assistant manager, Frances, knocked on our door and said she was so sorry, was there anything she could do. I said she didn’t have to but she insisted. I told her maybe a ‘happy birthday’ balloon. Within an hour, she was back with a lovely balloon setup. Needless to say, in a world were it is not very often that special needs people are acknowledged, this is a tribute to this management. I do not want to leave out the rest of the staff, they have all been very accommodating as well. Kudos to the all and a heartfelt thank you.
Desiree V.
Évaluation du lieu : 5 Seattle, WA
Great hotel for the price. Excellent customer service, clean rooms, comfortable beds and pillows, and terrific complimentary breakfast. I was very impressed! Customer service here can’t be beat.
Mary M.
Évaluation du lieu : 5 Encampment, WY
GREAT beds & pillows. Standard sized room w/all the basics(Flat screen, Microwave, Hair Dryer, Refrigerator). Excellent large Continental Breakfast including daily change in the«hot food» selection. Lobby had a free gift wrapping station for the Christmas holiday that was very thoughtful. Very friendly staff & housekeeper greeted us with daily notes welcoming us & thanking us for choosing their hotel. The staff also slid a Christmas card under our door on Christmas morning. The only draw back I had was that the Hot Tub was luke warm/cold to say the least. But we found out that the pilot light had gone out & it was quickly fixed.