King Soopers

I will start by saying I am a very busy mom with two toddlers and live very close to this King soopers and will no longer be shopping here for 2 BIG reasons. Starting with one I have shopped at this king Soopers for over three years with sometimes spending an hour on a shopping trip walking around their store with two toddlers which is rough enough, then to get to the check outs with sometimes very long lines only to wait then to finally start checking out and to find I am too (#2) bag my own groceries!!! All while still trying to watch my kids make sure my prices are correct and to be rudely asked multiple times to put in my customer number. I find this extremely rude and not very good customer service! I will Not Be back for long shopping trips.

One star because I can’t give zero stars. We came here to fill a pain medication prescription after getting a wisdom tooth pulled. The initial wait time the pharmacy gave us was shocking: an hour and a half. After waiting the full wait, the prescription still hadn’t been filled. It turned into an additional hour wait. We are still waiting. I will never come to this pharmacy again. They give terrible customer service, and the pharmacists were unprofessional and were making jokes in the background not filling prescriptions.

I’m in shock by the way I was talked to on the phone. I work in a retirement center at the moment and I’ve been in customer service for 8 years. I called this location because one of my residents says she cant find her bag from when she went to king soopers. I know the possibilities of the store still having her bag 2 hours later is slim to none but I STILL need to call and give effort for my resident. I called customer service and a young man answered. He was very nice and I could tell he was a bit confused when he asked me what the items in the bag were. I told him all she remembers is NOXZEMA but she purchased other items as well. He said ok, does she have her receipt? My resident says she left it in her bag. He said he would check but if she remembers what lane she purchased her items… and my resident said no. He was very polite and told me he would try his best to check the registers. I thanked him and waited…
A lady answered and right off the bat she was incredibly rude.
She says Do you know what was in the bag? Unfortunately we cant find a bag with things in them if you don’t know what you purchased! I can’t read minds.
I again explained the situation very calmly and nice because AGAIN I’m in customer service.
I explained I was calling from a retirement home and my resident is 80 – 90 years old. All she remembers is Noxzema in the bag but thank you for looking.
She again says … Yeah, We aren’t mind readers, its possible that she left it on a cart and someone took it.
I asked for her name and she said it was Ashley.
I called at 4:00 on Sunday 5÷31÷15
NEVER have I ever been talked to like that? Telling me that she wasn’t a mind reader was very disrespectful and I hope she doesn’t actually tell everyone she talks to on the phone about a lost bag like that. One star is for the gentleman who was very professional and nice over the phone even though he was confused at what to do. At least he knows how to talk to customers!!!

Terrific selection, prices seem to be OK. But trying to shop here is like pulling honey out of a beehive. BUSY! Maybe if I do my shopping at 0 Dark Thirty I can get through and get my stuff without too much hassle, but I wouldn’t go near this place 3:00 — 8:00pm.

Good grocery store, open 24 – 7!!! Has almost everything you could need!!!

I really enjoy King Soopers new layout. It’s been a couple months of reconstruction, but it was completely worth it. the produce section is beautiful. I love the new little sushi kiosk. The staff there is always helpful and friendly. II honestly go there everyday for food for dinner. I’m not one of those who buy food for the week, I’m a so like the fresh produce and fresh food that day. And they always deliver deliver. A++++ great customer service. Great atmosphere. Great location. Great product.

Always a pleasure shopping there. I shopped a lot at this store while I lived in Ft. Collins. I shopped last night while on a road trip. They have a nice selection and their Colorado Proud milk trumps out most milk I have tasted besides Stornetta’s in California. I like the kid friendly little shopping cart cars and so do the children. Nice store.

This is a very nice King Soopers. I like the set up. But be aware, be sure to know where the items you want are located. I asked several clerks as to where the natural sodas are and was directed to the regular soda. I was looking for the soda Dry and was told that it was at this King Soopers. I was convinced I was being led to the wrong section because I didn’t even see large gaps on the shelves or see shelf labels as to where this drink may be. After getting false leads and wandering through the store I eventually threw my hands up in the air and left. As far as staff knowing where things are it is like the blind leading the blind in there.

Best King Sooper’s in Colorado

Clean, well organized, and great prices! The employees are always very eager to help and welcome suggestions/​comments.

If you can’t make it to (or afford) Whole Foods, this is the best place in Fort Collins to get groceries. Nice produce — meat and fish selection is limited — but overall a great supermarket.