REI

My boyfriend and I have been on a very specific backpack quest for a while now and had actually never been to an REI before. It was great to really broaden our search. Edward was especially great at listening to our odd and extensive specifications. He showed us many great options and gave us a much better idea of the liter-​age we were looking at. Edward was incredibly helpful and we left feeling much more informed.

I’ve had my bindings mounted to my skis before the season at this store and was looking forward to a great skiing season. Boy was I wrong. While on vacation at Crested Butte, my ski bindings started to separate from my skis, which can be extremely dangerous. I brought my skis to Christy Sports at CB and was told that my bindings were incorrectly mounted and weren’t flush with my skis. I was forced to rent skis, which REI did reimburse me for. When I brought my skis into the store, the «tech» automatically went to blaming Marker and K2. After a week with my skis, and a lost ski weekend, my skis weren’t even touched by the tech and I was told to take them back to where I purchased them (now I hope I can find my receipt somewhere). I didn’t even get a refund for the binding mount that they messed up. Now I’m stuck with a new pair of useless skis that can’t be used and I’m supposed to hope that Sports Authority will accept the return. Unless you want your gear ruined take them to a real ski shop for any work.

I love REI! While they are super-​over priced for everything, they do have quality stuff and a super lenient return policy! So I go here when I need outdoor stuff… You should too!

I’ve been through a number of REI’s, but for some reason, this one always lets me down. The staff is friendly and helpful enough, but the overall store selection is just lacking a little. They had a sale this weekend with a bunch of biking gear out front. Cool idea, but it just creates a mess for parking and getting around in the parking lot. The selection of camping gear just left me wanting. It sucks to go into REI, which I hold on a pedestal, and not get what I need.

I’ve shopped at this REI off and on for nearly 15 years and it has always been a good to great experience. It’s not nearly as large as some other stores, but they always have the gear I need and the staff has been top notch. Don’t forget, even if they don’t have it in stock they can check the database and bring items in from the other stores quite quickly!
4 Stars!

Love REI, but this one doesn’t have much stuff when compared to some of their larger locations. But, you can always order online. Staff was great in helping exchange a jacket that ripped.

I agree the inventory is sparse. The sales guy and fellow southerner was super friendly.

i live very close to this location so that’s a big +. sure, its not the Denver store, but if you’re not in a rush, they can ge the product.
My only issue is how up and down the customer service is. its really a ⁵⁰⁄₅₀ chance that i’ll have a great experience, like today where they went above and beyond, and other days where when i walk in, its like the sales associates catch my eye and then try to disappear. i always have this experience in the shoes when Kumar is working. this is so infuriating that i quit going there for shoes, even though i’m a co-​op member. otherwise, i would write that i’m a huge fan of the store. GiGi was super helpful in the past, and today, Bryan saved my butt. i’m grateful that i have such a store so nearby, however i’m a bit bummed to go in and be ignored (or ran away from!) and i have to go to JAX up the road for outfitting my family in shoes.

Like others have said, this is a smaller REI. Their selection isn’t always the best but I’ve found some good deals here. The staff is always very friendly.
Invest in a membership ($ 20 for a lifetime membership) and you get access to members only garage sales, coupons and a 10% annual dividend.

I would have to agree with the other reviews. Seems like this place has a problem with selection. Went in looking for a better sleeping bag for the upcoming camping season and notcied that they stock only a few high end bags. Almost none compaired to their website. I love REI but I am an instant gratification kinda girl and I really wanted to purchase the bag in the store. I will say the staff at this location is very knowlegeable of the local outdoors. Got lots of good advice for camping and backpacking. Unfortunately they didnt stock half of what I needed to make those trips happen.

I shop at REI quite a bit and really like it there. But, this location never has the stock that the other locations have. Everytime I do a search on their website of whats available in-​store, this REI never has it. Or, if I need an XL they usually never have multiples so I have to drive to Westminster to get it one or order online. REI is pretty awesome but this one is fairly small and definitely lacks inventory.

Love my REI!

One of the smaller REI stores you’ll find, especially considering you’re in Colorado. Limited selection means pretty limited options for finding the gear you need. But the staff is awesome –knowledgable and helpful. Most of trips here are to pick up stuff I ordered online and has shipped here for free.

If you buy stuff at REI and spend more than $ 10 per trip/​month/​annually, you’d be stupid not to buy the Co-​Op Membership. We’re talking dividends people. They send you a percentage back each year of what you spend. Kayaks, trips, shoes, carabiners — you get a bit back.
They may catalog you to death (which if you want to save a tree or two, you can opt-​out of) but their returns policy is second to none.
The staff here are cool and use the gear they sell — except for anything with the Novara label. Don’t buy it — Novara is crap. Everything else is good stuff.
The Denver flagship is amazing, Seattle’s is epic, but our little ‘ol Ft. Collins store is still cool though.

This REI is considerably smaller than the Denver flagship store or the renovated and expanded Boulder store, but still stocks much of what a weekend warrior, hiker, or camper might need. When you walk in, the basic layout is much like any other REI store — I guess they’ve become just like Target or Sports Authority, in having a standard store layout.
I went in during my lunch hour to check out the current Snowsports sale, but the selection at this location was a little lite — I didn’t notice downhill skis or boards, if they carried them, and the leftover hat and gloves selection was weak. Otherwise, the 30% off Burton, TNF and Marmot snow jackets and pants weren’t really going like hotcakes, not in this economy! Also oddly, they had these red «Clearance» signs at some locations, but not necessarily any marked-​down merchandise under the sign…
It was dead in there at 1pm, so if you like to shop with more staff in the store than customers, go in the early afternoon! Located adjacent to a Barnes & Noble, if you like to read the latest magazines for free, or grab an evil Starbucks, and then stroll one store further to the south and check out the low quality but cheap goods at Old Navy!