The UPS Store

My girlfriend shipped or tried to ship a phone from this location, she paid for 2 day shipping. This was last week and they gave her a tracking number that did not work. So today a whole 7 days later she calls them back since they had been giving her the run around all week and demanded to not be asked to wait for a «call back» and was able to speak to the manager who gave her a new tracking number which was no where near similar to the one she was originally given. As i entered it on the ups tracking site it came up that the label was barely printed yesterday 2÷18÷16.
This is very disappointing because it seems as if someone at the location was trying to keep the phone but our persistence made them eventually change their mind about trying to keep the phone.
The worse part is it is now going to be shipped through ups ground service and not the 2 day service for which we paid for.
My girl shipped it as a valentines day gift and now its going to be here 2 weeks late. I bought her some jewelry and sent it through usps and it made it there in less time than expected and in perfect condition.