American RV & Marine – Service

These guys were so patient with us. We had recently bought a newer Miata to tow behind the trusty RV, replacing the tired ’99 that we had known and loved for years. Only after we bought the newer car did we discover that none of the manufacturers of towing baseplates produce one for this era. However, we knew of a pretty reliable resource online who had fit a different model’s baseplate to his Miata and provided instructions for anyone else who wanted to do it.
So I called American RV and chatted with them about it. They showed some healthy skepticism since Mazda does not bless flat-​towing the Miata and the after-​market parts were not available for that model year. But they were willing to look at the instructions I could provide them and were willing to install the baseplate as long as I acknowledged that they weren’t responsible for my future transmission issues.
We had to leave town before they could get all of the parts in and do the installation, so we opted to leave the car with them and have it shipped to us halfway across the country when they were done.
Their prices were reasonable, and they checked and double-​checked with me to make sure which accessories I might or might not need to complete the setup. Louie and Keith kept me updated every step of the way, let me know when parts got in and kept me updated on the trouble with getting the car picked up by the transport company (which is a whole other pending Unilocal review…). When I finally got my car, I was totally impressed with how clean the installation was, and equally happy that they thought to wash the car before they shipped it. I would definitely give them my business if I needed to do any more hitch work.