B & B Air Conditioning, Inc.

They showed up fast, diagnosed my a/​c fast and repaired it fast all at a good price! Tech was professional and polite. I’ll definitely use them again.

Do not use!!! I had B& B install an new air conditioner last year and the system constantly shut off. The technician stated it was not charged correctly as well as the drain wasn’t installed properly causing it to shut off (like it was clogged)
Bottom line — Brisk Air who now owns B&B wouldn’t stand behind the warranty and basically just bashed B&B.
There are other contractors to choose from… Don’t pick this one.

Had a new ac installed. It started leaking, had someone come out & supposedly fix it, then started leaking again. Came out a second time and found out they used the wrong tape. I had not used my heater. Came time to use heater & it didn’t blow warm/​hot air. Someone came out and fixed the problem which there was something wrong with the thermostat. Tried to charge me $ 65 for the service call. I had had it for 7 mos. Supposed to be a year warranty then they said only 6 mos. Lyers do yourself a favor don’t use.

My experience with Brisk Air couldn’t have been better. I have a Mitsubishi split unit that was installed incorrectly. My problems were too many to list here. I called Briskair and after explaining my problem to the person who answered the phone I was informed that I needed someone who had special training and we made an appointment for the first day that he was available. He & an assistant arrived on time (8:30 AM). The job was involved. The expertise needed was obvious. The indoor half had to be disassembled, relocated, cleaned, and reassembled. What could have been a very messy job was done cleanly. By the time the job was finished (it took a few hours) the house was left in perfect condition. It is now a few days later & unit has never worked better. I am completely satisfied with the entire process. The personal attention is an added plus. The cost was more than fair for the work that needed to be done. I hope that it will be a long time before my central air or this system needs service but when that happens Briskair is who I will be calling.

Now known as BRISK AIR who bought B&B air Conditioning. SCAM, sold me a 3 year service contract, for $ 270.35 good till 2017, now they won’t honor it. I have all the paperwork and invoice, but BRISK AIR says it’s null and void. I sold my home, but it says on their paper work it’s transferable to the new owners. BRISK AIR is getting a free ride I wasn’t able to find them in any listing. But their e-​mail reads, B&B Air Condtioning And Andy Andres AC, Are Now BRISK AIR.

Called B&B to come out and tune my A/​C before summer started since I was having cooling concerns. My dad recommended them so I called them to come out and check my A/​C and tune it up for summer. The guy came out and I wasn’t home but my wife and mother-​in-​law were home so the guy did his tune up. My mother-​in-​law said the guy bled something outside and then came in after the finishing and said my compressor was bad and needed to replace the entire unit outside. My A/​C was working (cooling) but just was giving me some concerns going into summer. It was almost immediately after the guy left my house it got ridiculously hot and unbearable. I called the company back since I have 2 infant newborns (twins) and they were upset with the warmth inside the house. When I called the lady that answered the phone gave me attitude and said that the service guy put the compressor was bad so that’s why my house is hot and she wouldn’t send him back to check everything while I was present. I pushed and insisted so she sent the guy back. The guy came and he started checking volts and stuff trying to explain to me that my compressor is bad and that I need to replace the entire outside unit. Then he charged me again for the service call. This company is a complete joke! They just want your money and don’t do the proper job for the customer. After he left again my house got even hotter that I had to move my wife and children to my in-​laws house until I could get another A/​C guy to come check the unit. The house was so hot and unbearable after B&B came to «tune up» my A/​C. The new A/​C guy came out and checked the whole unit and the compressor is completely fine and working normal. My issue was the Freon was 40% low which I believe the B&B service guy bled that my mother-​in-​law witnessed and told me about. B&B is a bunch of scam artists bleeding your Freon to get you to think you need to spend $ 2000 to replace your outside unit. All I needed was Freon and a small repair for a slow leak at one of the connections. Avoid this company at all costs and find an honest A/​C guy or company to do your work.
B&B is scam artists and you do not want to hire them for your job!

This company is unprofessional, disrespectful and absolutely horrifying! We came home from vacation to find our a/​c broken. We found B&B online and decided to use their services. 3 workers came to our home and completely ruined our carpets in the office, the stairs as well as the bedroom with dirt from outside! They have no respect for others and a lack of care for the way they deliver their services. When I confronted one of the workers he gave me a blank stare and said «I am just doing my job.» I called customer service and spoke to Karen who was very helpful. I sent her photos of the damage and she was just as shocked as I was to find such a surprise in my home! She told me that someone from customer service would contact me. The owner called me herself and before letting me speak told me that I was a liar and that there was no way that her people did this to my home! She then proceeded to handle the situation by telling me that they were not going to do anything for me and that it was not her fault that I was such a disgusting person and had my home in such conditions! I am a very organized, Look at the photos that I posted and be the judge. Who in their right mind would live in such filth and cover their own walls with dirt??? I am appalled, disgusted and beyond upset. I wouldn’t recommend this company to my worst enemies!

stay away from these people
owner cares only about himself
will not admit mistakes, will not work with you
they do not explain job to you fully
stuck me with a single zone condensing unit when i needed a dual in aug of 2014
under warranty and they will not trade out
they quote prices a bit lower as they dont file electrical permits which i will follow up with the state on
go with another trusted reliable company

I had B&B come in and do a tuneup on each of my two A/​C units. Tech did a great job, would use them again.

I was very pleased with B & B. When I called and told them my A/​C was blowing warm air, they said they would have someone at my house within the hour and someone actually did arrive quickly. My A/​C is over 20 years old and I expected them to try to get me to buy a new one, but instead the technician quickly determined the problem was due to a broken wire in the compressor, which he quickly fixed. He said there were a lot of old and corroded wires that might not last, but he said overall the unit was solid and didn’t recommend replacing it. He was honest, efficient, and didn’t charge much at all. I highly recommend B & B.