Chase Roofing

Submitting this review on behalf of my mother and father who have managed to make it through their life without a home computer or internet. :) My mom recently encountered some major water intrusion in her home due to poor roof construction when their house was built. Not really having any immediate resources handy, I searched Unilocal cross-​country for her to send her the names of a few companies with great reviews. Chase was #1 on my list due to all of the glowing comments, and actually ended up being my mom’s #1 after meeting with 3 roofing companies. While their initial bid was likely going to come in a bit higher than our lowest quote, Chase Roofing not only just about matched the price, but also adjusted their warranty to meet the competing company’s bid. Above all, my mom was most impressed by how prepared they were to meet with her, bringing copies of their awards and photos of their prior work, and how they carefully explained the work they would be doing in detail. While I didn’t personally have the pleasure of meeting them, everyone that my mom spoke to or met with were nice as can be. They realized the immediate need, showed up promptly at their appointment times, completed the work flawlessly, and my parents are beyond happy with the final results. So refreshing to see such an honest and reliable company in business. Judging from the reviews, many others feel the same. Thanks Chase Roofing!

Chase Roofing has worked at my house and they are very professional. From the owner on the phone to the accounts payable to the project manager, we were treated with respect and also they were very prompt in returning our calls. I would definitely recommend them. Thank you Chase Roofing.

We had four different roofing companies come out to give us quotes on a leak repair. Chase Roofing did not give us the lowest quote, but we chose them because they had great reviews and David, seemed very knowledgeable and professional.
They quoted us $ 1575.00, we gave them a deposit and they came out the following Saturday, 10/​24/​2015. The guys came out an hour late, causing us to be late for our son’s MMA class. We were late for one class, no big deal, nothing to make a fuss over. They got there at 9am, finished by 12pm. We were super happy the job was done, felt like a weight was lifted off my shoulders that my roof was fixed! Five hours later, it started raining and sure enough, my entertainment system was getting dripped on. We called them and they said that they would come out first thing on Monday. It continued to rain that night, my husband had to go out that night to buy a tarp and go up to the roof to lay the tarp in the rain.
10÷26÷15 Monday morning, they came back out, 35 minutes late. They claim to fix what they didn’t the first time. Explained to me that they had missed it the first time by 3 inches, and that it was taken care of. As frustrated as we were, we understand that mistakes happen, and they were very nice. They even took the tarp and sandbags down and put it away nicely.
We made our final payment and asked to be reimbursed for the tarp and sandbags. We sent them the receipt, they came and picked up the items and left us a check. Great!
So today, it rains. The same exact spot is leaking, only worse now because apparently, the problem was never fixed. We called them, and they are not sending someone out until Monday. So it’s raining now and it’s suppose to rain all day tomorrow. And guess what? We don’t have the tarp!
I am highly disappointed with my choice in picking this roofing company. The only thing positive I can say about them is that everyone we talked to was pleasant and nice, especially Karen. But that is all. Sure, they are professional. but only in terms of their customer service skills. I have no confidence in their roofing skills. They claim to be roof experts who can help find and repair any problem or weak spots in the roof, but that was definitely not the case for us. I feel ripped off and am beyond frustrated.
So now we are back to step 1, waiting and then having to take time off to have them come «fix» our roof. I’m not sure how I am even suppose to be able to trust they will get it done correctly.

Update to update: Met with owners yesterday and they rectified everything! They refunded the $ 450 I had paid the other roofer for fixing the leak and are transferring the warranty over to us. Great ending to a bad beginning! Owners are very nice to work with.
Update: Owners have contacted me and are working with us to get this mess taken care of! Will update and adjust my review accordingly. Very nice owners, wish I would of spoken with them from the beginning.
I purchased my home a year ago, only 4 years after Chase replaced my roof and installed hurricane windows… only 4 years ago and the roof is already leaking! Our roof is already leaking!
Because the house was sold they will not honor their warranty… even though the contract I have does not state that warranties will not transfer to new owners. On top of that they quoted us $ 1300 to fix the leak… ridiculous!
I paid another licensed/​insured roofing company $ 450 to fix the leak!
And do you know what the cause of the leak was!!! When originally installing the roof they cut the barrel tiles on the roof and cut the roof in 2 spots! The roofers saw it and didn’t care that it would be leaking and continued to cover it up!

I used chase roofing to replace my roof. I could not be happier with my decision to go with them. The owner of the company came to my house to inspect the roof and was given a quote shortly thereafter. The job was finished on time and we were pleased with the service.

I used Chase Roofing for a roof leak that needed to be repaired. They were professional and responsive. The repair was done well and in a reasonable amount of time. I highly recommend Chase Roofing!

these guys are fast honest and on time, did a great job… thanks chase!

Absolutely the WORST customer service from a roofing company I have ever had. Promises to return calls were never fulfilled. Finally they called back and agreed to come give us an estimate. They wasted my time and my family’s time by coming out. They promised to email an estimate. I waited a few days and when no estimate arrived I sent Andy (the guy who showed up) an email asking where the estimate was. No reply. I sent a 2^nd email asking for him to please respond. No reply. I finally gave up, contacted another company and am satisfied with the estimate I received. I cannot in good conscience tell anyone to call Chase Roofing.

If you are looking for a roofer in S. Florida, I would highly recommend Chase Roofing. They are honest and reliable. Two qualities that are hard to find in one company.

I called about a fairly jarge roof leak. The owner came right over to give an estimate. Everything went according to plan. A crew came out and started to work. it was obvious that they cared about doing a good job and not just going through the motions. The work was slowed down by some terrible weather but they were VERY careful to protect the roof so that no more damage would haooen. The job was finished on time and the cleanup was perfect. There were no suprises about extra costs and the price quoted was the price paid. I will definitly use this company when it is time to replace the roof (which probably will be fairly soon).

These guys are amazing!!! I had 4 bids and I am so happy they did the job. They beat my expectations on time on budget and all my neighbors commented on how great my new roof looks. I had my roof inspected for insurance purposes and the inspector too was impressed!!! Do yourself a solid call the best you will be so happy you did. Thanks guys
M

Chase Roofing is a very established company, they did an excellent job on my house when I needed a new roof. I have recommended them to friends, for repairs, and everyone gave them rave reviews.

A while ago my friend told me to call 954ROOFING and I am glad I remembered the number. Chase Roofing was awesome! Tim came out and climbed through my attic to find my roof leak. The service crew came out a few days later and fixed my roof leak. They were courteous and professional. Tim even came back during the repair and then again after the crew was done to make sure everything was done correctly. I highly recommend them and will gladly refer them mto my friends and family.