Dolphin Pediatrics

Dr. Cubas and Suarez used to be my kids Doctors at Pediatrics associates, now that they are on their own, they are HEARTLESS. I would not recomend them.

Si pudiera darle — le daría. Esta oficina es horrible, el staff muy mal educado, maltratan al cliente al igual que la doctora Mirella, en una de las consultas, al entrar, lo primero que hizo fue decirle a mi mama: me das mi silla, te veo muy cómoda! No existe un buenos días, buenas tardes para ellos. Depende de cómo se levanta es el trato que recibes y eso no es nada profesional, en otra ocasión, su asistente colombiano dejó sus dedos marcados en la cabeza de mi bebe por lo duro y rudo que la agarro, mi hija no dejaba de llorar por como apretó su cabeza. Luego de 4 meses tuve que cambiarme. No los recomiendo para nada, te tratan como un negocio y no como un paciente.

I am a mom of 3 who adores Dr. Suarez and Dr. Cubas. For many years, our family was a client of Pediatric Associates. Dr. Suarez was our pediatrician for a few years, then we were devastated because we heard she was leaving the practice to open her own. We decided to stay with Pediatric Associates because it is right across the street from our home. We were then assigned to Dr. Cubas and fell in love with her. I began to get very frustrated at Pediatric Assoc. because they were obviously over booking Dr. Cubas so it would take forever to see her. But we stuck it out because she is AMAZING! Then all of a sudden I heard she left the practice too… To join Dr. Suarez! Can I tell you how excited we were! Dolphin Pediatrics is a dream come true. You get the family atmosphere where everyone knows you and your children and truly care. I wish Dr. Suarez and Dr. Cubas nothing but success!!! Thank you ladies, for having the faith to spread your wings and do what’s best for your patients. WE TRULY APPRECIATE YOU!

I take both my kids to this office mainly because we love Dr Cubas. We make the 30 min drive every time to see her. Well, I made an appointment to get my daughters ears pierced. They never called to confirm so I tried calling the day before several times and they never answered phone. I show up to office next day for appt I thought was at 8:30 but ended up it was 8:15. I made it on my own with a 3 month old and a 2 year old at 8:30 in morning after strategically having to wake, feed, dress, pack baby bag, load them in car and make drive in traffic hour on my one day off nonetheless. Well, Dr Suarez refused to see me over fifteen minutes. I have made it to countless appointments on time, waited sometimes about an hour to see them and she could not accommodate me for fifteen minutes! I would think they would be sympathetic and understanding that a mother with two kids can not control every minute of the day. They feed and poop when they want to! I am so disappointed. I have referred several patients to them. Never again.

If it was up to me they would get NO stars! I recently moved to the area from out of state and a friend of mine highly recommended Dr. Trocolli. I had called to register my toddler as a new patient so I was instructed to leave a message for their coordinator… a week passes and still no call back. My son becomes I’ll so I call and request to make an appointment, I am again transferred to the coordinator who apparently never learned how to check his messages. Still no call… I finally call a third time only to learn I cannot get an appointment or register my son as a new patient for the next 30 days… office never took into consideration how much I’ve waited to see them. Thank you Dolphin Pediatrics for wasting my time not to mention my son is ill.

I agree with the previous post. Dr. Suarez is a good doctor, but her office staff and specially the manager are very rude. We were with her for about 3 years and also referred some of our friends to her, but suddenly this manager became active, a few weeks ago and treat people very bad. He actually told my wife that business is first, in other words he saw my son as business not as a patient. I am very disappointed and I took my son to another pediatrician. I have also told all the friends I recommended and they will be changing also. I think this manager is going to be the downfall of this practice. I do not recommend it, take your business else where.