FedEx Ship Center

Terrible facility, first and last time I will deal with fedex which I expected more from.
First, the delivery was scheduled for a monday but they came friday at 9am with a notification of delivery at 8am. It is impossible to be there for the delivery since I had work.
Second, I asked for it to be on hold at a local facility in which the request was recieved but was not followed through, even though I put the request in at 915am the same day.
Third, the next day I decided to go to this facility to pick up my package as stated in the doortag they close at 3pm. I arrive at 1.30pm and a fedex employee shouted at me that the store is closed, even when I showed the doortag. Wasted my time…
I am done with fedex and will stick with ups/​usps from now on for my future shipments and deliveries and I advise others to do the same.

Everyone who works for themselves needs to know about this place and anyone who needs to ship overnight in an emergency needs to know about this place. It’s hard to find, but once you find it once it’s going to be a total lifesaver. It’s been the cause of many a glowing annual review from people I work for when they have missed the deadline for shipping at the office and I’ve dropped off here… where you can get a physical receipt rather than dropping at a drop box. It is the last guaranteed shipping point in Fort Lauderdale for Fedex. Last drop off is at 8:15pm. Take I-​95 to Griffin Road and take Anglers Ave north off the exit and then Left after Flossies (awesome bar, check it out) on 39^th Street. There are no street lights but drive all the way to the end and the Fedex office is way back there on your left, at the end of the road.

Well. Here’s a place to come to if you want your day ruined.
Iphone day was my birthday. Like most other apple geeks, I pre-​ordered and was super excited to get my new toy, following the tracking. So when I went to take a shower around 2:00 and see a door sticker-​I was infuriated. I had specifically stayed home all day waiting for this package ON MY BIRTHDAY and the Fedex guy didn’t even knock on my door. Trust me-​my dog barks at any sound in the corridor-​he would have gone nuts if someone had knocked on the door. I get it-​you have a lot of deliveries today-​but make an attempt. I was home.
I immediately called Fedex customer service and they said I could go to the distribution center to pick it up after 5:00. boo. This is where the problems start. I walked in and presented the tag and my ID as I was instructed. The lady who was clearly in a LOVELY mood tells me I can’t pick it up and they will redeliver Monday. I asked what the problem was. My ID is out of state since I’m a student and I haven’t switched (nor do I plan to) to a Florida license with my current address. I had 10 pieces of mail in the car to prove my residence but evidently that wasn’t good enough. She insisted it was verizon who was mandating this. I don’t buy that for one second. So I called VZ to find out.
The girl at VZ customer service had no idea what I was talking about. She offered to talk to the bitchy customer service lady who immediately had attitude when I was being completely rational. Like I wanted to spend my birthday at Fedex-​not playing with my phone and with my friends. I then informed them I needed something done other than redelivery on Monday seeing as I have a 6am flight tomorrow to leave town for a week and any redeliver attempts (for which they won’t even accept THEIR OWN signature slip) would be fruitless. And evidently I can’t pick up my own packages.
The only reason for the 2 stars instead of one-​one agent with a brain offered to send it out on the night truck for me, only guaranteeing it before midnight but insisting they needed a warm body to sign. I got a phone call at 7:30 asking me if I would be home in 20 minutes-​as I was getting ready to walk out the door. The driver was actually very prompt but gave me the third degree even as I opened my own door to sign for it. I finally got my package after a ton of hassle and was late to my birthday dinner reservation but it was worth the headache of having to deal with these people for the next 10 days.
The agents at the desk of the distribution center clearly hate their jobs. Similarly to the post office-​people want their stuff. However they make no attempt to be pleasant or apologize for «this is a rule, I can’t control it.»