THISCOMPANYOPERATESINSOUTHFLORIDA, HAVINGSEVERALPHONENUMBERSANDADDRESSES, INWESTPALMBEACH, FT. LAUDERDALE, ANDINMIAMI. Foxworth appears to understand clocks, but he took the easy route. Instead of cleaning and oiling our clock, he talked us into a new movement. We reluctantly agreed, but then we called around, and cleaned it ourselves, and it is running fine now. Foxworth gave us a partial refund, which seems fair to us. If you use this company, just be careful. We did get money back, which is more than some companies would do.