Gunther Mazda

I can’t say enough about Pete Ungerland @ Gunther. Car dealers have not been this ‘reviewer’s’ favorite object of attention in the past… BUT…I was blown away by this man’s service and ability to make, what could’ve have been a real ‘scheduling’ problem (i.e. getting the car, handling the insurance, money/​title transfer, etc.) and making it absolutely effortless. I figured it would take 2 – 3 days for me to pull it all together and he made it all happen within 10 hours!
IMO, he and his assitant Sam, went ABOVE & BEYOND the call of duty & service. Couldn’t be more impressed or appreciative.
p. s. p.s. AND… they actually have a ‘real’ person (Karen/​Carol) answering the phone… what a pleasure that is!!!

If you’re looking to get a car ask for Jimmy Collins I just purchased a cx5 and the process was seamless and easy. I have known Jimmy since the 70s we played softball together in the church league. He is a strong committed Christian so he will tithe any small amount of money he made from the transaction.
Keith
9 542 984 640

Many thanks to John Courtois and Mike Neal for getting me in my new Mazda 6. These two really made the experience of getting into a lease a very smooth one. I recommend going in and seeing John if you are in the market for a new car. Aside from their great work, Mazda makes a great product. I traded my 2003 Mazda6 for a 2016 one and couldn’t be happier.

We are repeat customers many times over and we have always dealt with Karel Johnston. He took a promotion and no longer works at that location so we were greeted by Stockton Williams. We had a wonderful, quick transaction and I would recommend going to see Stockton if you are thinking about buying or leasing a Mazda! Terrific cars at a terrific price! Thanks Stockton!

Going to Gunther Mazda and working with Bobby Fanucci was an amazing experience! Buying a car can be a very long tedious process but Bobby made it very easy. He knew I wouldn’t be able to come in until late so we started all the paperwork a couple days in advance. When I went to pick up my CX-​5 I was in and out of the dealership in under and hour!

Went with my sister to buy a car — Jodi Weisfeld was AMAZING! She had exactly the car my sister was looking for, and was the most pleasant and helpful car salesperson with whom I have ever dealt (and I have purchased four cars and negotiated four labor contracts which, believe me, came in very handy) and my sister was extremely satisfied and happy. She has been leasing, and this is a major purchase, and she couldn’t believe how easy it was. Kudos to Jodi and Gunther Mazda!

Anthony Huerta in service went above and beyond today and I want to say thank you.
I heard a hissing when I depressed the break, I called in and spoke with Anthony. He clearly felt responsible for the safety of my family and the vehicle. He was sincere hospitable, and inspiring in the level of service he extended to my family.

After a long week of car searching, test drives, and dealing with salesmen, I found the right place. Jim Collins greeted me before I even made it to the door and took great care of me. Told him I was interested in a Mazda 3, showed me the lot, helped me pick a car that I wanted, and we worked out a great deal. Jim was excellent and knows how to treat a customer. Dealing with car salesmen is usually annoying and requires an attitude, but I felt like I was talking with an old friend. Highly recommend getting a car here, entire staff was great.

In complete honesty, I’m not a fan of the car buying process (only reason it’s 4 stars and not 5). I have no problem with the dealer making money (we’re all in business to make a buck), but I’ve had one too many experiences when I feel that the dealer is giving me the short end of the stick.
But I can safely say that Gunther makes the process easy. Bobby Fanucci was the one who helped us and he was fantastic; he was very transparent and showing what the costs are, upfront, and showing me how their process works. I’ve now bought two cars from Gunther Mazda over the past year, one for my wife and one for me, and I can honestly say that I would have trouble going anywhere else.

Very welcoming and friendly dealership. My wife and I just purchased a new CX-​5 and couldn’t be happier with our experience at Gunther Mazda.
The overall experience was above average, but the best part of our visit was the sales manager, Stockton Williams. He was kind, patient, and made us feel like family.
I can’t speak for all sales associates but do yourself a favor and go through Stockton, you won’t be dissatisfied!

Bobby Fanucci was very knowledgeable of his products and was extremely helpful in purchasing my daughter first car! I would highly recommend him and Gunther mazda.
all the best Bobby and THANKS!
Rick Andrews

I went in just to find out information, intending to go to other dealers and checking out other cars. Just talking with John Courtois put me at ease, and ultimately made this my first and last stop in getting a new car. He went above and beyond, even staying after the place closed down. In the end, it was me, John, and the cleaning staff! but I was very happy with the service, with the deal, and the car is awesome!
The financing guys were just as helpful, and if you get the chance, ask for Zaid Valderrama. He was awesome, funny, professional and a person to be trusted.
Really, not enough good things to say… If you want a buying car experience, as if you were chatting with a friend, ask for John Courtois at Gunther…

Fair warning, I did not negotiate with the dealership — I was simply there to test drive and put a down payment. The dealership held on to the car for me for three weeks until I was able to come back in and pay the remaining amount, and drive it off the lot.
Andi was a fantastic representative. He was welcoming (can’t get that in Miami, folks) and very helpful, walked me through every step, showed me tips and tricks about the car, and showered me with swag. If I were to consider buying another car in the near future, I would do everything in my power to go through Andi again.
Thank you for a great experience! I love my new Mazda3.

Wanted to provide an updated review now that we have purchased our vehicle from Gunther Mazda. First and foremost, I cannot express what great service we received from Andi. If you look at my review from 5÷25÷2015 — you will see that my sister went in and put down a deposit to purchase a vehicle today. Andi texted me a few times to make sure all was still good from 5÷25÷2015 to today — and my sister went in today and EVERYTHING WENT SMOOTH AS BUTTER :)
Andi detailed and put gas in the car — the experience was flawless and smooth for my sister, and while my sister was there, Andi even texted me that things were going as expected.
Honestly — one of the best customer service experiences I’ve had — and what a WONDERFUL first new car buying experience for my sister. She even got some free Mazda gear which made her only happeri :)
THANK YOU ANDI! Gunther Mazda is LUCKY to have you — you put forth 110% effort for your customers and you’ve made us a customer for life :) THANK YOU!!! We owe you one! :)

I loved working with Bobby Fanucci. He was able to work with my budget and get me a beautiful car. Customer service is great and I couldn’t be happier. Thank you Gunther Mazda

Was time to get a new vehicle that would be driven mostly by my kids. So safety and reliability was paramount. Looked and drove Honda, Hyundai, Toyota, Volkswagen and Mazda. We did lots of research including looking at the National Institute for Highway Safety crash videos.
It’s not often where you can have your cake and eat it too but the experience could not have been better with Mazda. They were the only ones not to hound me with phone calls and pushy tactics. One of the others actually tracked me down at my work number (which I did not provide them). In addition to a super positive shopping experience with Mazda, the product turned out to be top quality. We ended up choosing the Mazda3. It got top reviews in consumer reports and had a five star crash rating. The salesman, Bobby Fanucci of Mazda was great. Knowledgable, friendly and not pushy.
Most of the deal was done over the Internet. Got a great deal and it was hassle-​free. We could not be happier with the experience or the car we selected.

Went to Mazda after totaling my previous car and Andi Rama took great care of us from beginning to end! Getting into a new car is never easy but Andi made the process very smooth. I’ll be honest, I wasn’t expecting such great service because normally salesmen are so pushy but Andi was wonderful! He’s kind, patient, understanding, and got us where we wanted to be! I’m so happy with my Mazda3 hatch! Save yourself a headache and see Andi!

Had put on our armor and go car shopping. Always a dreaded chore. Paco greeted us before we even hit the front door. I thought «here we go!» To add to the anticipated torture it felt like it was 100 degrees outside.
Much to our surprise Paco did not fit the mold of a typical car salesman. We told him what we wanted to see and our price range. He went right to work on his computer and started pulling up possibilities for us, both new and used. He was frank, congenial and professional. He showed us several cars and we took a test drive, We made it clear that we wouldn’t be ready to buy for a month or so but the manager had to make an appearance to see if he could do anything for an immediate sale. Actually a nice guy and know he had to do his job so no real complaints.
Bottom-​line is when we are ready to buy we will return.

Had a wonderful experience at Gunther Mazda!!!
We got a quote from Jodi Weisfeld through email and just had to go and get all the paperwork done. Thank you Jodi, you were great and we really appreciate it.
I’ve been driving my new Mazdas CX5 for two weeks now and have zero complaints! A couple of days ago we drove it to Naples and it did 33MPG. Truly a blessing with gas prices these days.
If you need a Mazda go to Gunther and go see Jodi. You won’t regret it!

Fool me once, shame on you. Fool me twice, well there won’t be a second time.
From their misleading marketing to one of their patronizing salespeople to the snail’s-pace service, I would not file this under my good auto-​related experiences.
I was approaching 10,000 miles in my new Mazda so I knew it was time for some service. Got a flyer in the mail from Gunther saying I could get an oil & filter change for $ 24.95 and tire rotation for $ 14.95. Seemed serendipitous so I made an appointment and I was told it would take about an hour.
So the day I arrive, I pull up to one of the check-​in-​and-​hand-​over-​your-​keys booths and wait for the guy occupying it to get off the phone and acknowledge my existence. I don’t remember his name, so we shall call him Mr. M. The M could stand for mustache. Or mysogynist.
Mr. M: What can I do for ya?
Me: I have an appointment at 8.
Mr. M: You do?!?
Me: Yes.
Mr. M: YOU DO!!!
Which he says again in that overly-​enthusiastic tone that you would use when speaking to a toddler or a puppy.
Me: Yes. Why are you talking to me like a child?
Just because I’m a young, blonde girl wearing a dress doesn’t mean I’m an idiot nor ignorant about cars. I regularly watch Top Gear (the original British one — not the American abomination), have a boyfriend that grew up restoring cars and even assisted him with my car’s first oil change.
Whatever. I show him my flyer and he’s like «this oil change price is for regular. You have to use synthetic… costs more…» Then there was an additional lotto-​style ‘Scratch & Save’ promotion on the flyer that promised an additional $ 5 off. «Oh that’s for the NEXT visit» he says. Seriously? Then why is it attached to this flyer with all the other coupons for THIS visit? I told him that was misleading and he kind of shrugged it off. So basically I’m supposed to keep track of this business-​card sized promo piece for the next 6 months or 5,000 miles. It’s been about 24 hours and I’m pretty sure I already lost it.
Anyways, then I’m escorted into a waiting room with a few other miserable-​looking people and am forced to watch vapid morning talk shows for nearly TWO HOURS. Two hours for an oil change and tire rotation.
Oh yeah, and the total bill was over $ 60. Not outrageous but almost double the $ 35 I was expecting to pay based on the promos.
Oh well. Live and learn. And then find a new service place.