Maid For A Day

I had an extremely bad experience, with similarities to the other posted a review. To cleaners came, however not the woman that I’ve been speaking with the schedule service. They told me if I paid them directly they would give me the same deal as the Living Social deal it was posted. They came to clean the house, & I let them in to get started and put my dog out in the backyard while they were there. The owner of the company told me that all of their cleaners were pet friendly and would have no problems letting my dogs back in. I also told him the cats needed to be out of the bedroom before they left. They stayed for 3&a half hours according to when my neighbors saw them leave, and said I was being charged for 4 hours. They charged me over $ 250. They did not finished cleaning the house. The job was very poorly detailed. They left one of the cats locked in my bedroom, and I found her when I got home. She had urinated on my bed as she was trapped in the room. They said that they were afraid to let my dogs back in once confronted, because I found my poor dog still out in the backyard, overheated. Over the next day or two I discovered quite a few things missing from the house, including a brand new extremely expensive bottle of medication. When I commented on this to the owner she said that she would send them back to look for where it may have been misplaced. This never happened. The owner was unreachable for about a week, and when I finally did reach her she said she had had a family emergency. I decided to give them another chance to clean, in with her to finish the job, and look for the missing items. I had to agree to pay of course again for service. They came late, while I was at work, and I left a key. Last time they came, I had showed them how to open the back door and let the dog out. They said this was no problem. However I started to get calls on my cell phone at work with no messages from the cleaners cell phones. Then I started to get text messages saying they were afraid of the dog and could not enter the house. Incidentally, my dog is a registered therapy dog and a Canine Good Citizen certified dog with bunches of training and is very sweet. They insisted that I come home from work and put the dog out in order for them to enter. They also said that I would be charged for the over 1 hour of time that they had been standing outside my house. Finally, I told them it would take me 20 minutes to get home and I would leave right away. Which I did, only to find that they had already left. I contacted the owner of the company immediately to complain, and she actually yelled at me on the phone and told me they would no longer provide service. She also said if I submitted poor reviews she would sue me for defamation. Hah hah! So I still have a number of missing items from my house, a ruined set of sheets and mattress, and an extreme feeling of guilt that my dog spent the whole afternoon and evening locked outside after their first visit, as well as being blasphemously overcharged for a poor job with no offer of a partial refund. Not pet-​friendly, not professional, definitely not trustworthy, and frighteningly poor service. I question the identity of the hired workers, as one was definitely under 21 years of age, and the other one did not speak much proper English.

I used Maid For A Day for the first time and they exceeded my expectations. I found out about them through Amazon Deals. They were affordable and did a fantastic job on my house. I will call them again and refer friends to them. Thanks again!

They came to my house to clean for the first time while I wasn’t there. Grandma and the kids were home. They came into the house, and didn’t seem to want to start cleaning. They then began taking a bunch of pictures of my house. Then they finally started doing some cleaning, then only ended up cleaning the bathrooms, when they decided to leave the house. Then they called me up and said that because of my Grandma’s San Lasaro Statue, they were afraid to clean my house. Even though they were around it for about an hour cleaning already. Very rude and uprofessional behaivor. Makes me wonder if there was another reason they came to my house instead.