Ocean Manor

Very bad experience and I’m a local :(
I will give it 1.5 stars for the room only but it took teeth pulling to get it. We had a king reserved for 3 weeks. Upon check in the desk girl told us they had no kings left, even though we booked and paid for a king with the manager over the phone 3 weeks before. Well after raising our voices in dismay, about 10 mins later the woman gave us a 1 bedroom suite after pushing keys and disappearing. While we appreciated what she did immensely, we were upset we had to argue with her to get what we had paid for. We were on our anniversary and were not sleeping in separate double queens, especially when we lived 1.5 miles away and could have walked home to sleep. The hotel was not full at all. No one in lobby and a handful at the tiki bar so not sure why not 1 single king was left at low season with no one there and no events going on.
We asked for a late checkout at 2am that night after being out. We were told we had to call in the morning to ask for it which defeated the whole purpose because we wanted to sleep in late… not sleep til 930am, wake up, and have to call downstairs to ask, then go back to sleep. It was already 2am in the morning but that doesn’t count there. Well we never even got to that point. Because at 7:45am we were startled by someone smashing the floors in our room with a hammer or jackhammer! My wife told me to get up and see if anyone was in the room with us… that is how loud it was. The maintenance guy was either under our floor or outside our door hammering a hammer or jackhammer through the wall or floor at 7:45 am on a Saturday? We were so frigging pissed off. We didn’t go to bed til 4:30am that night as we were at the tiki bar, and then walked the beach etc. So we ended up getting a few hours sleep and woke up livid. I yelled out my door to knock it off to the guy, but the damage was already done. We packed up our stuff with red eyes, and went home at 8am and didn’t even shower or change. I handed in the key, told the morning desk person what had just happened and she just looked at us like a retard. No apology, no would you like the manager to call you, no nothing. Also there was no phone in the actual bedroom so it was impossible to even get a wake up call.
The valet guys are a scam. There was some singles event going on at the hotel bar. It was supposed to be free parking across the street if you didn’t stay at the hotel. The valet guys kept charging the people going to the hotel bar that they could catch, $ 5 to park for the time they were going to be there, even though the event email ad said it was free. Scammed everyone and pocketed the money as tips (I know they did. My friend was a valet for a year there back in 2010).
You would think if you stayed at the hotel after paying for the room to sleep there, the valet would be complimentary or the parking across the street complimentary, since the hotel owned the parking lot. Nope, they do the exact opposite. They charge someone staying on site, $ 8 valet or $ 8 self parking. That’s unheard of and not professional after spending $ 280 on the room we never enjoyed .
I won’t be staying here again. The rooms are very nice if you can sleep. The hallways all have tile and the doors shut so damn hard it echoes throughout like you are in cancun Mexico resorts. The door slamming alone will wake you up by shaking your walls. I myself live on the intracoastal in this same town 1.5 miles away. I really expected a perfect anniversary night and day. We ended up having a disaster and left as soon as we were woken up by a jackhammer :(I hope the management responds and fixes this for us so I can revise this and give it 4 stars… But they won’t.

Ocean Manor Brings many words to mind
LOUD
OVERPRICED
DIRTY
OVERPRICED
RIPOFF
OVERPRICED
RUDE
OVERPRICED
BAIT AND SWITCH
OVERPRICED
POSER
OVERPRICED
Only one good thing to say upfront … Building is on the ocean … But so are a lot of others that are much nicer and much less expensive
This place is part private condo part hotel … Neither part is done well
Wife and I stayed in a private condo all of Jan and Feb 2016…$ 4250 per month … 950 sq ft 1 bedroom … Street view … Cheaply furnished uncomfortable … Dump!
Note already secured a larger condo 2 buildings down the beach with a partial ocean view for $ 2400 per month for next season … Almost half price
They have a tiki bar that drags in the worst of the worst … People screaming and yelling at all hours … For ex last Monday we were awakened at 215 AM as two women were drunk beyond belief screaming f you among other things for 15 minutes until 2 police units spirited them away… this kind of disruption occurred 3 or 4 times per week…
You get to pay $ 8 per day for valet parking whether you use it or not! Yes you read that correctly … The valets run the place and their hands are always out!
The elevators …3… Work sporadically
Always a story of someone being stuck on one
Then there is the ocean side, tiki bar side
HEATED pool… it looks great and ends there … Water is always warm on Saturday, big bar day, cool on Sunday, COLD, all other days … Complained in writing 3 times … Finally gave up … Was told heater did not work when air was cold! Isn’t that the point of a heater ???
Family members visited for a week
250 per night
For dirty room that was not made up on some days
Very disappointing experience
Good news … Beautiful area with many better housing choices … Pick anyone and you will be better off than staying here !!!
Email me if you want more info
Dr John Metallo

I was apprehensive reading all the mixed reviews but after a night here I’m able to pick up on the pros and cons:
Good value for location: beach on one side and all you will ever need shops on the other. The main highway is out of the way as the hotel is safely nestled on a parallel street.
The ocean view room was updated, for the most part, although a bit hastily done. No Kleenex or ice bucket– plus you have to get ice from the Tiki bar. Front desk was gracious enough to fill an ice bucket for us and bring it up. WIN!
Valet parking is cheaper than a lot of places at $ 8 per day– plus it’s convenient– they just need to pay more attn to detail and logistics. Guests shouldn’t be waiting forever, you should be helping with bags, and you need to keep track of the vehicles.
Checkin wasn’t really smooth as I booked thro a third party site and apparently the staff need certain credentials to retrieve this booking so even tho they didn’t have my RSVP, I just asked for a balcony with a king and received an ocean view. Still need to check my bank account for duplications tho. I received a very small discount on the room, but honestly for the trouble they should be more accommodating.
Overall I really think the hotel has so much potential– management should step it up and incorporate customer service training into their hiring practices and quality checks as part of the job, not just leaving it to guests to complain to get anything done.
I would come back if I received a good discount, but all things considered I could have just booked a more popular franchise for the same amount and received better quality everything.
I think this place is good for regular vacationers to build a rapport w staff, maybe then they would give more care to their service? Who knows…

So, I was slightly mislead by the website, Unilocal reviews and photos we saw online. We were actually quite excited looking through the photos. The resort looked modern, clean and very southern Florida chic. When we arrived it was everything but modern and updated.
The check-​in was easy enough but they definitely seemed to use an antiquated system of filling out paperwork, taking a copy of the license. It was quite strange to see that they were so behind in technology. The front desk clerks were nice and gave us some good suggestions for food and drinks.
The lobby was actually quite nice at first glance but as you step away down their numerous hallways and corridors that’s where the «nice» stops.
We headed to our room and went deeper and deeper I to what felt like the twilight zone. The elevators are in great need of repair or a face lift. We didn’t feel safe in them. The hallways were dirty, the carpet looked old and moldy and there were finger prints down the hallway wall.
Then the room… first, the rooms were numbered very strangely. They were not listed in sequential order, so it took us some time to finally find the room. The room was not the beautiful, calm, relaxing space we saw on the website. It was dated with a tinge of yellow. There are a few things that drive me crazy at a hotel. Old bathrooms where I can see grime and mold, dirty floors and stains ANYWHERE. This place had them all. It’s funny because I have stayed in some not too nice places and this room ranked in the top 3 of places I felt filthy just standing in. It’s a wear your flip flops in the shower type of place.
The valet sucks major a$s. They are rude and totally oblivious to making sure they seem helpful. Once you pull up, they don’t greet you at your car, but you have to get out go to them and pay hem to get them to even acknowledge your presence. When we arrived and left, they watched my friend and i struggle with getting our bags into the car and didn’t lift a finger. They watched us and didn’t do a thing. I would park at the Winn Dixie a block away before giving them another dime.
So, the reason for 2 stars versus one? Our second leg of the trip, we got a «remodeled» room that resembled the rooms we saw in their website. It was clean, refreshing and comfortable. Maybe, they are remodeling the entire hotel so I have to give them kudos for that.
My suggestion if you’re looking to book here?
* don’t waste your money on the valet. They are inconsiderate and even for the $ 8 charge, it’s NOT worth it.
* buy your water and other necessities from the CVS or Winn Dixie next door. I got charged $ 12 for 2 bottles of water one night, then the next morning we bought 2 more bottles and was charged only $ 6. What a fucking rip off. When I asked about pricing, they confirmed the $ 6 was correct, so the previous lady robbed me of the money
* ask and demand and upgraded or remodeled room. You’ll thank me later.
This hotel has soooo much potential. SO MUCH. I would like to stay here again once they get it together. The location is fantastic, the tiki bar in site is great and the hotel food was the bomb. With all the things going for them, it’s a shame that the details they’ve missed have been so huge.

So far, not so good. The hotel just seems old. They lie to you and force you to pay for «self parking». The receptionist knew nothing of the hotel services. The bathtub was nasty. Eww. Won’t be back here.

After reading a lot of negative reviews I was very skeptical about this hotel but was pleasantly surprised after a 3 day stay! All staff was very pleasant and attentive. Room was clean, food was good, loved the tiki bar and outside dining area. I gave it 4 stars because I believe there’s always room for improvement… such as I don’t think you should be forced to use their valet parking but that’s all there was and was $ 8 a day… I think that’s taking a little advantage of people but that’s probably my only real complaint. Overall great experience!!!
I hope management sees this… as I would like to give a BIG SHOUT OUT to… Front Desk lady — SOLANGE!!! My husband and I were in escrow on a house back home and urgently had some last minute documents that we needed faxed to us and faxed back and she was exceptional in assisting us. I can’t say enough about her customer service!!! Great asset to your hotel! Thank you Solange!!! y

Stayed here recently and loved it! Friendly people and a great view. Will hopefully be coming back!

I wish I could give this place zero stars. My friends and I came here with our kids. I refused to let my son sleep on the nasty beds. Right when we walked into our room, the first thing I did was call around desperately looking for another place to stay. This has got to be the most disgusting, bug infested place to stay. Unfortunately, I could not book another room until the next day so I stayed up all night because I was so disgusted.
There was bugs everywhere and it smelt like mold. The rooms were obviously not cleaned properly or at all. There was a hole in the door that was thigh level, they turned it into a «peep hole». I can not emphasize enough how nasty this place is. I made the mistake of allowing someone else to do the research for this place and I will never allow that to happen again.
Overall, DO NOT, I repeat, DO NOT STAY HERE. Unless you are use to the filth and bugs.
One of the kids even found some termites in the bathroom.

I just stayed this past weekend with my friend for a girls weekend getaway. I have read alot of horrible reviews and I must say I NEVER EXPERIENCED ANY OF THOSE NEGATIVE THINGS.
First off, our room was very nice and clean, brand new blankets and comforters, nice big screen flat tv, updated room, plenty of towels, AC worked great, and the best night sleep on New Super soft matresses.
The Manager Michael is superb, very kind and sweet, the front desk girls were very friendly and helpful also.
The owner Frank was very nice and accommodated us very well. The Tikki Bar was great with awesome drinks and the food is amazing! Huge portions and very good.
My hubby told me to stay there and I’m glad he did. we will definitely be going back. THE beach is right there and a awesome pool… I have nothing negative to say!!!

This is the basic cute hotel right on the beach… Upon arriving the valet were nice and able to accommodate us even thou we got there before the check in time. We got a great suite with balcony and ocean view, there was nothing that seemed dirty or broken, at night I called the front desk to ask where the light switch for the balcony light was and the front desk girl didn’t know where and I asked her to try to get me an answer and she never did, the balcony was completely dark.
Some of the room service ladies were rude, I was walking to my room and they were cursing out lout, totally unprofessional I was shocked. The elevators were also slow and would break every once in a while, they were also super small 6 being the max capacity
Overall it was a good stay and would recommend

Amazing bartenders and food. Had a great time. Shrimp quesadilla was delicious. Bartenders were fun, attentive and super awesome. Thank you for such a great experience!

The only reason I’m giving this hotel two stars is because of the second, remodeled hotel room that had a beautiful ocean view.
When we booked our reservation, we were told that we could choose between a king bed or two queen beds. Our fault for not calling to specify at the time of the booking as all of the king rooms were already taken by the time we checked in. One of the receptionists had absolutely no idea what she was doing and seemed to cause more trouble for her poor colleague.
We were in Room 315, right across the hall from the elevator. I walked in and almost walked right back out of the hotel to find another place to say. It was that bad. The plaster was falling off the ceiling in the hall way with large chunks of plaster missing, the furniture looked as though it was randomly chosen and crammed in the room, the beds were no larger than doubles and were definitely not queens, you could hear every person walk by in the hall, the toilet had a manual rod flusher like you would find in a gas station and the mattresses were awful, to where you could feel all of the springs.
When we left the hotel for dinner, we stopped by the front desk to ask about the possibility of upgrading the room. She told us for $ 15, she could upgrade us the following night to a ocean view king room.
The next day, at about 4pm we stopped downstairs to finalize the details of switching our room. The new receptionist told us there must have been a mistake because upgrades are $ 25. When we specifically told her we had spoken to someone the day before, she was kind enough to drop the price to $ 20.
The downside is that it took about an hour, in 15 minute chunks of checking back in with the front desk for our room to be ready. …but it was worth the wait!
IF you do decide to stay here, MAKE SURE you get a remodeled room! We stayed in room 228 overlooking the ocean and it was beautiful. The view was wonderful, and the room was huge, complete with a large, incredibly comfortable king bed.
We stayed at the hotel over Martin Luther King Jr Day weekend and were looking forward to sleeping in and relaxing. Bright and early on Sunday morning at 9am, the housekeeping staff was busy vacuuming the halls. Really? At 9am on a Sunday morning?
As for the other amenities, they were okay. The service at the tiki bar was awful, no beach towels were available when we went down in the morning and hotel guests are charged $ 5 to use the beach chairs just outside the hotel. Due to the beach front location, a number of non-​hotel guests wanted to use the chairs but felt like hotel guests should have been able to use for free.
Most likely we won’t ever be staying here again but glad that at least we had one enjoyable night in a remodeled, ocean view king room. If you’re not out too late partying the night before, be sure to set your alarm and watch the sun rise from your bed. :)

I have to say, I was worried about booking this place before I read the reviews. I was expecting a nightmare. We rented the condo from an individual owner, so bypassed the staff completely at the hotel. The owner was fabulous, about meeting us, even after our flight was delayed. We paid him the balance of our rental, and we were good to go for the rest the week. What you need to know:
Pros: The location is directly on the beach, most of Fort Lauderdale is across the street. It is very close to find a grocery store, Starbucks, Dunkin’ Donuts, CVS, and anything else you might need. You don’t really need a car. Next, there is a pool on the property, if you feel like you don’t want to use the ocean. There is a tiki bar where you can get food and drinks during the day, and a nightclub to dance your butt off at night. Overall, it is priced right, for what you get. That leads me to the cons.
cons: The building itself is very tired, despite the upgrades to the lobby. The front Beach area is only about 50 feet wide, and if you want to use beach chair or you have to pay extra for it. You must bring towels from your room, and there generally aren’t enough for both showers in the room, and also The beach. The nightclub that I mentioned before, is awful unless you were attending. The music blares throughout the entire condo complex, we were on the third floor and had to listen to loud blaring music well into the night. This is not great, if you were trying to get kids to bed. If you bring a car, you must park in valet, even though their parking lot is barely full. This is an extra eight dollars per day. I was very disappointed that he pool and even the beach in front loses the sub early. I guess during this time of year, and with the tall buildings. That is hard to get around, but good to know for your planning. Lastly, Wi-​Fi is free, but due to the cement walls, it is very hard to get a signal in your room unless you’re on the balcony.
Would I stay here again? Depends. It sure beats paying for a five-​star hotel, I guess you get what you pay for. If you’re used to a dingy looking place, which most of Florida does look like. Then you should be fine. If you don’t plan to spend a lot of time in your room, you will also be just fine. Overall it’s a nice place, but don’t expect it to be over-​the-​top.

Now let me start off by saying this… If you are looking for a five star classy hotel this may not be the spot for you. If you’re looking for affordable, decently clean right on the beach hotel this could be a good fit for you.
I booked this hotel for a bachelorette party and could not be more pleased with the experience. I booked us (2) Two bedroom suites and after meeting the owner he upgraded one of our rooms to the penthouse suite. The penthouse was a little outdated but perfect for a group of girls looking to just have a good time in the sun and at bars. The two bedroom suite was renovated and had a modern look. I preferred the two bedroom suite, but still over the moon about the owner hooking us up.
The tiki bar was a good hangout for during the day and had a good menu selection. Tokyo Blue had great food and once again they were more than accommodating to a large 16 person bacehlorette party.
The valet service was prompt and friendly as was the shuttle service they had to take us around to different bars, and to and from the airport. The pricing was affordable as well.
The pool was clean with enough lounging chairs and the beach was clean as well. It was about a half a mile walk down the beach to Fort Lauderdale-​By-​The-​Sea which is an area with a little shops and restaurants so the location was good. Also right next to the hotel was a spot to rent jet-​skis and paddle boards.
The weekend we spent there the whole staff was friendly at all times and very welcoming. They really did help us out with any thing we needed. Even the last day, because we all had late flights, they allowed us to stay in one room until 5 where we were able to keep our luggage and some where able to lounge around that were still feeling rough from the night before.
Thank you Ocean Manor for your great hospitality. The bride had a great time as did all the girls!

I’m only giving this place two stars because it’s right on the ocean, and it’s close to a lot of the places we wanted to go to, so we didn’t need a car for the entire week.
We were picked up from the airport by the hotel’s shuttle service, and the driver was very nice. He even had a parrot in the car — so that was pretty cool. I will say though, I wish we would’ve just gotten an über because the shuttle service was more than triple the price of that, which we were not expecting.
When we got to the hotel, the front desk staff was not friendly and seemed annoyed that they had to help us. One woman kept leaving the desk, even though she saw a line of people waiting to check in. The other girl ignored the phone ringing for a VERY long time until the other woman finally came back to answer it. As someone who was a front desk operator for years, I found this unacceptable. ESPECIALLY since there were two girls there. I’ve handled much busier lines and phones by myself, let alone with a second person.
Our room was nice and clean when we got there. We had a partial view of the ocean, which was nice. The upkeep of the room, however, was horrible. Housekeeping didn’t come to our room at all for the first two days. When they finally did, they came while we were trying to get ready to leave. The housekeeper kept glaring at us, was very unfriendly, and never replaced our toilet paper or towels. She said she would be right back with them, but never returned. We ended up having to call twice to get towels the next morning so we could shower (which by the way, the shower was never cleaned ONCE while we were there. Sand everywhere). The next day, we returned to our room which had surprisingly been cleaned while we were out. But again, no toilet paper. So I called the front desk and asked for some. 45 minutes go by, still none. I called again, and the phone rang for so long that I hung up and called again a few minutes later. Someone finally answered, and they were of course rude about it. 25 more minutes pass, still none. So my sister finally went into the hallway and asked a housekeeper for some. She huffed and said «yeah, I know, someone is coming.» 15 minutes later, a housekeeper brings a roll of toilet paper and glares at my sister. Nice. And wouldn’t you know, literally the SAME thing happened two days later. Right down to the phone calls and glares. I don’t know why it’s so hard to replace toilet paper in a hotel room or even just be NICE to your guests, but for some reason everyone who works at this place can’t do it.
As for the actual room itself, it’s okay. It had a microwave which was nice, and everything seemed to be fairly updated. The bathroom gets messy fast, because there was no door on the shower, so water gets everywhere. The floor of the shower isn’t slanted, so sand is impossible to get rid of. For the windows in the bedroom, there are no screens on them. So opening them is basically not going to happen, which was disappointing. You can hear literally everything in the hotel from your room. Footsteps, talking (at normal volumes), elevators, and housekeepers «cleaning.» One night, it sounded like there was some sort of construction going on right above our room until 10:30pm. I almost called the front desk to ask what was going on, but once I got to the point were I’d had enough, it stopped.
There is a tiki bar attached to the hotel, which at first, I thought would’ve been really nice and convenient. My sister and I went there twice, and the first time we just left because no one came to our table for almost 20 minutes. The second time, I just went to the bar to get a drink. I learned from both visits, that the service there is unbelievably slow unless you’re a regular, or a group of guys willing to flirt with the female bartenders. Only half the bar was filled when I went, and it still took 15 – 20 minutes to get service. Another customer actually had to help me flag down a bartender because he kept walking right past me and helping other people. When I finally got my drink and my bill, he had charged me for not only my drink, but two girls behind me that I didn’t even know. He disappeared after that, so the other girls ended up having to give me cash for it.
Also, you can’t bring any coolers or any of your own food or drinks to the pool or the beach. Not even water. Yet the service at the tiki bar would take you all day just to get ONE drink… hm. My sister and I just packed stuff in our beach bags, but it obviously didn’t stay cold for very long. You can’t bring your own umbrellas or beach chairs either. You have to pay to rent them from the hotel.
They have a spa there with pretty good prices, but honestly once we were halfway through the trip, I decided not to go. Because if the service there is anything like the rest of the hotel, it would’ve been really disappointing. Checking out, the front desk staff was the same. They always acted pissed off at you for having to do their jobs.