Starlight Marine Electronics

Great experience dealing with Starlight. All work was professionally done in a timely, professional manner. Owner was involved to make sure everything went smoothly, which it did! These guys are good!

I have a difficult time figuring this place. It seems that there usually isn’t anyone here. The shades are always pulled but with two dogs peeking through at you. I was, however, lucky enough at one point to finally catch someone in and though I happen to like dogs, I’m not so sure they should have the run of an office space, but the person I met was pleasant and nice. I explained my problem, being with a marine GPS unit. He kindly explained what might what he thought might be the nature of the problem, asked me to check out of few things then call in to set up a repair appointment aboard my boat. Accordingly I did check the things out he mentioned, phoned him back but said he couldn’t set anything up any specific repair time at the moment but would phone me back to arrange it for it on a Thursday or Friday of that week. Well, as is rather typical with how thing go in South Florida when someone says they’ll phone you back, they often don’t, and he didn’t. So, after both of his suggested appointment dates had pretty much passed and no call, I drove back to his office and again no one except the two dogs were there.
When someone operating a business fails to do what they say they are going to do such as phoning back, have a closed office with no door notes or indications of when their office might be open and two suggested appointment dates missed, such begins to raise serious questions of reliability in my mind so I generally go looking elsewhere, which in this case I did.
Since they didn’t perform any of the services I wanted them to perform, I can’t comment on the quality of their work, but I can comment on the manner in which they seem to operate their business, which is a flat out Eek! I won’t be back. One Star, which is in fact one star more than they deserve.