R&B Climate Control

Thanks for your help getting our rental properties AC back up and running!
They had great customer service and were able to service the unit the day I called! He didn’t try to up-​sell us on parts and services we didn’t need, just fixed the problem! We will definitely use R&B again.

When our AC upstairs went out we had no idea who to call being new to the area. From beginning to end R &B was great. The technicians were prompt, polite, professional and knowledgeable. When they quoted us a price to fix our compressor I called around to make sure that their price was reasonable. Not only was it reasonable, but lower than local competitors. We highly recommend R&B and will definitely use them again.

2 days back, a guy from this company came to fix a stopped AC in my house. new house of 3.5 yrs old. The technician behavior was good, but he spent almost 1 hour and told me the circuit board in the furnace gone defective, and next day customer service told me the labour will be $ 420 to fit the new board. The board is under warranty from the manufacturer.
Want to try with another co. Yesterday, I called another company to check. That technician fixed in less than 5 mnts, saying there is a switch which got tipped, so he put it back and the AC is running. I was in shock. But I happily paid their service call fee of $ 79.
I paid $ 49 for the R&B service call, to get the wrong analysis.
When reported this to this company, they refused to refund that amount. Now I planned to dispute the credit charge.
Beware of knowledge of technicians. May be others are good, but the one came to my house, is not competent.

Daniel just came to our house and was very kind and courteous. He was running at little late and was very apologetic. I discussed the situation and he listened to me with interruption or making any assumptions. He trouble shot the unit and discussed pricing as we went along. I will definitely be recommending them again and be using them in the future. He was super fast too! In the end he discussed the billing and didn’t even use freon after cleaning the coils and rechecking the system. As a contractor in another trade I appreciated every aspect of the service call.

Wow. They are great. I have been using Brothers Air for awhile now but had my last straw 2 summers ago. They took me to the cleaners and were using words like we need to replace 4 «Flux Phase Shifter» which is actually a capacitor (a form of a battery). Because of this I didn’t get a service last summer and with the hot weather my lower unit wasn’t working as well. I thought I would try R&B because they couldn’t be any worse but I specifically was looking for a smaller company thinking they would be better. Boy was I right. Jerry my service person was great. He walked through everything with me. He said I had a capacitor which is starting to go bad but should be good for the summer. He even showed me the meter readings to back it up. I needed Freon in my lower unit and he asked me to watch him and the scales as he filled it up.(you pay by the pound) Talk about honest.
I am no way affiliated with this company but signed up with Unilocal just to post my experience. These are the companies I want to do business with. Ask for Jerry real down to earth guy.

Highly recommend. Very honest & a very reasonable price!