Subway

Twice now my wife has gone through the drive thru only to get home and find out her order wasn’t even remotely close to being right. She ordered a BLT and got home and only had bacon on it. Can’t find a phone number to call and tell the manager.

This was a convenient Subway for us. Five minutes from home and good when you needed a quick dinner and didn’t want to get out of the car. That changed the day I got served by two guys I can only describe as «Lloyd and Harry». I sat in the drive-​thru of this place for FIFTEEN MINUTES, despite being the only car (at the time) in line. As a matter of fact, I was the only customer the store had, as I soon found out when I had to go in. Any other time with any other employees my average wait time had been three to five minutes with larger orders. I finally received my order, one sub and two kids meals, fifteen minutes after I ordered them, only to find one of the kid sub wrappers coated in some sort of brown liquid that shouldn’t have been there. Already ticked that I had spent fifteen minutes in line for the equivalent of one and a quarter subs, I parked and took the sub in the restaurant. There I encountered the two «gentlemen» who made our food. When I asked for the sub to be remade, the bleary-​eyed teenager looked down at it and asked, «Why? What’s wrong with it?» When I pointed out the brown wrapper he rolled his eyes at me and took the sandwich back, then proceeded to disappear. ANOTHER TEN MINUTES and one other waiting car in line and they finally came back out and got around to making my three-​inch sub. In the meanwhile the other car pulled around to the parking lot and came in to find out where their food was as well. They got to stand in the line-​up for TWENTY MINUTES, only to find out the two workers were still flummoxed by the issue of remaking my sub. We were their only two customers, and it took them almost forty minutes to wait on us. I checked our subs from top to bottom after leaving, fearing the worst, even though I watched them remake the other sub with no incident. That was about a month ago. I will NEVER go back, for fear of once again encountering Dumb and Dumber. It was basically the nail in the Subway coffin for us.