MoveBuilder

Used Movebuilder because it’s the company my new job uses. Nothing went terribly wrong, but I found them a bit challenging to get information from them. There was supposed to be a «single point of contact», but for me that «single» point changed twice, and it was never clear exactly how I was supposed to get ahold of them unless they called me directly.
I did have a moderate issue on arrival, in that the building I was moving into didn’t allow overnight parking for the truck. The Movebuilder staff (particularly Angie) did a good job of addressing this by finding a «shuttle» service that would pick up our stuff in a smaller truck that didn’t have to stay overnight, and it only delayed dropoff by one day. It did cost more, but it was within my company’s allowance, so it wasn’t a serious problem. But I would have appreciated more guidance by Movebuilder on how to address this, as they kept asking *me* to scout things out in a city I hadn’t even moved to yet, instead of finding out from the local moving company.