Papa John’s Pizza

Good pizza, fast delivery. I don’t have any complaints, will keep ordering from them.

I’m surprised this store only has two stars. We live in Fort Washington in a hard to find cul de sac, yet we have had excellent service on four separate occasions. The pizza is always fresh and hot and I am impressed with how quickly the delivery team makes it over to us. The estimated delivery window is usually 40 – 50 minutes, but we’ve received our pizza in less than 30 minutes each time– including tonight… a Friday night. Now I’m a generous tipper, but the same is true as to my respect for other local chains and none has delivered (no pun intended!) like this Papa John’s has. Highly recommend!

I would not give Papa Johns any stars but in order to write this I had to give them 1 star, when they should recieve a negative number! I spent $ 33.00 dollars on two pizza that I threw in the trash!!! First of all when I walked I the store there was a group of 6 employees hanging out at the front counter. It made the situation uncomfortable and very non welcoming. Some reach over several of the group and shoved the two boxes onto the counter. All the way home a smelled this fowl smell. When I opened the boxes something just reeked a fowl oder. No one wanted to eat it. Most tasted it s spit it out!
I think the meat was rancid!!! I ordered the thin & crispy crust… there’s was nothing crispy about it, even after heating it in the oven. The crust might have been the rancid item we were not sure. It appeared old and had a yellowish coloring to it. At any rate we threw it all back in the box and threw it in the trash can. I will never go to Papa Johns and I would highly recommend you don’t either!

So this Papa John’s is located in a strip mall off of Fort Washington Road! It is the nearest location to the Guy, so we go here every now and again! For some strange reason, we always pick up! Not sure why! LOL! Either way, of the couple of times we have ordered here, the pizza is good, its as advertised, however, the problem with this location is a customer service issue! This location appears to be run by teenagers and very young adults, hence a lack of customer service! You go in to pick up and there is absolutely no greeting upon entry or even when you go to the counter in the small space! They continue on with their conversations as if you’re not even there! Extremely unprofessional!
But my pet peeve with this location is that they don’t even cut the pizza clean! We’ve had to break out knives to cut the slices clean! Its very frustrating! They need to be retrained in this location on Customer Service and Quality Assurance!

I order from this papa johns allll the time. Delivery and Carryout. Never had any issue. The driver always comes in the allotted 40 – 50 minute window, and delivers it hot and fresh, like clockwork. A++

Horrible, horrible horrible. Used this place to order one of their NFL specials «8 toppings». Ordered online and picked up on the way home. Out of the 8 toppings I requested on the pizza, there were about 5 and those were slim pickings. I counted about 3 pieces of chicken on the ENTIRE large pizza! The pepperoni was about 2 pieces per slice, and the olives and mushroom were almost nonexistent. I ordered from here about 2 years ago with a bad experience, and decided to give them another try considering this deal. After eating, started feeling nauseous not long after and still feeling bad this morning. Not sure what is going on with this Papa John’s, but they need a huge overhaul in workers and management. Filed a complaint on their customer service website and did get a response saying someone from the store would contact me, not waiting on that.

Do not trust this joint! We ordered 3 pizzas, when the delivery man came he only had 2 with him. When we told him we were missing one, he said he would be back. When he did come back, it was the wrong pizza! We paid for «the works» and received a sausage pizza. When I called them to let them know, they came and finally delivered the right pizza– but STILL wanted the mistakenly delivered pizza (after it had been with us for a while, opened and looked at by us) so he can DELIVER IT TO ANOTHER CUSTOMER! So, I asked him if OUR pizza came out of someone else’s house (who knows what they may have done with that pizza). The driver was upset and said it didn’t. I asked him what he planned on doing with the pizza I would give back and he didn’t want to answer then he said it was to go to the person it belongs to. YUCK! Needless to say, we didn’t eat the pizza he delivered. I would not trust them… who knows what else they do with the food they make!

Order came out not only wrong, but missing toppings and condiments. And they knew it before they gave it to me. I like Papa Johns, but I will be avoiding this one.