Penn Station East Coast Subs

We stopped at this location on New Years Day at 11:40am. The sign said they opened at 11am d/​t holiday hours. We were standing outside, saw the employees inside. They ignored us. Very disappointed in this Penn Station. Obviously you need to reconsider your employees, they clearly don’t want to work.

Great subs and fries. Love the teriyaki the best, but the Italian and chicken Parmesan are good also. Service is a tad slow but they cook the stuff to order which is nice. The cookies by the register are really good too. Gets busy. Definitely worth trying.

Clean and well lit sub shop with a nice variety on the menu and average prices. As a first timer to Penn Station Subs, I ordered the founder’s special and indicated I wanted it as described on the in-​store signage but the young guy taking my order proceeded to double check with me on every single item and condiment that went onto my sandwich, even calling out my name across the dining room as I waited on my food… I guess this probably happens because a lot of people say «sure whatever» and then complain about something on the sandwich… but it was kind of strange. Anyway, no harm done and I loved the philly with extra this and that… it was a great sandwich and I’m not usually a huge fan of toasted subs but the bread here made theirs amazing. Overall it was a pleasant first time experience, ensuring I’ll visit Penn Station East Coast subs again when I can, here or in other cities! They also have an outdoor dining area for nice weather.

The Italian sub is so good and I like it toasted hot.
The Philly Cheese is also one to order.
Fries are superb.
Nice place to eat out.

I usually write long and very thoughtful reviews. This will be the exception. Stopped in for a quick lunch, but forgot my coupon from the book that comes in the mail. The customer before us used the same coupon, but the manager was rude and said we would have to have the coupon to get the deal. Great! Should have walked out then, but ordered anyway. The fries were great, the subs were just OK. They tasted good, but were more bread than meat and cheese. Liked the fact that they had malt vinegar for the fries. Overall bad experience, too expensive, and subs should have more stuff on them. Will not be returning any time soon.

I dont care how good the food is if the service is terrible… had a ring-​up error and asked for it to be corrected. The manager was rude, actually laughed, said he didnt have time to correct it, and walked away. The food was decent for a sub shop, just make sure they make it and ring it perfectly the first time, and dont expect any customer service.

My wife and I go here about twice a month, we went last night and got the same thing we get every time, she had the Turkey Club and I had the Philly Cheese Steak. It is a very good place to get toasted subs. And try the chocolate chip cookies, they are pretty good too.