Arispop

I attended the event for valentine’s day 2015. The food was horrible. I don’t think it’s even legal to serve food the way it was served. After complaining about the food to the person in charge Peggy Simmons, she promised a gift cade to cover the food expenses. … needless to say I’m still waiting for a response.. I would not recommend this cruise to my worst enemy.

If I could give this «dinner cruise» 0 stars I would. I saw a billboard on the side of the freeway for a Valentine’s day cruise. On the website it looked very nice. 3 course meal, live music, comedian, BYOB while cruising Grapevine lake-​sounded very romantic. .wrong! When we got there we boarded the boat, the decorations were cheap and tacky. The tables were practically on top of each other. We could literally hear everything the three tables next to us were discussing. I brought a bottle of wine and they didn’t even have a corkscrew opener. The comedian proceeded to use his knife to get the cork out-​so my wine had cork floating in it. The dinner was TERRIBLE. The salad was the only edible food that we were served. I ordered the chicken, and my husband got the fish. Both were covered in a disgusting brown gravy, and tasted bland. The food was also cold. While we were trying to enjoy each other’s company the lights (which were very bright) were flickering off and on, the very loud carbon monoxide detector was going off, and the band was playing way too loud (although they were not bad). We actually thought about jumping ship and swimming for shore.

I went on the Valentine cruise and the cruise itself was nice. The ambience and entertainment was very nice. The only issues I had was the service they seem to be very unorganized. The servers seemed to overwhelmed. We where asked to submit or order request during the purchase so they would know what we wanted to eat but we get there their taking orders. The biggest issue that I had was the food did not come out hot we had to send it back and then when it came back it was still warm not hot. Inspite of the issues I had I would recommend taking the cruise. Hopefully the company will read this review and improve their service for the next event.