Bryant Lawn and Sprinkler

We had to wait over two weeks for a quote on installing a sprinkler system. James apparently showed up at a different time than was scheduled to and slipped the quote under our doormat. After waiting over two hours for him, I called the company and was told that he came as scheduled, rang the door bell, called my phone and got no response so he put the quote under the doormat and left.
Really?! I was in the front room looking out the window for him before the scheduled time and remained there well past a reasonable time for him to appear. My phone was not called nor was my husbands phone. I never heard the doorbell ring. I think this James guy doesn’t really care to get a customer. I am offended with his lies and will definitely not use Bryant Sprinkler. Thank you, James, for the red flag you showed!

I have used Bryant Lawn and Sprinkler for several years and was very satisfied with their work. I also thought their prices were reasonable. I called them several weeks ago to repair a major leak in my system and set up an appointment. On the day for that appointment, which was almost two weeks ago, it rained. They called me to reschedule, but pushed me out almost two weeks for an appointment yesterday. Yesterday, they called me just thirty minutes prior to the appointment to say some emergency had come up and that the earliest they would be able to reschedule me for was a date two and a half weeks further out!
I tried calling them back all afternoon, without any success or any return calls. This is not the same reliable company I remembered working with!
I am taking my business elsewhere.

These guys are horrible and expensive. I did not receive the type landscaping i wanted and that they described i would get. They ended up doing cheap rose bushes and said it would look better than what we originally discussed. I ripped out everything and redid it myself the following year. The stonework was not what was described at consultation. Instead of doing bigger stones, they did small cheap stones. They said they would fix but after payment was made, I’ve called 10+ times over the past year to schedule time but they always gave me run around or said they could not fit me in their busy schedule. I bought a Groupon, so i felt committed but reality is, they are still double of what other better landscaping and sprinkler companies charge. They also did my sprinkler systems and when compared to what my other friends or family cost, they were also about double. I feel totally ripped off. The consultation details and work performed are totally different. Horrible business ethics and liars. Avoid at all cost. I’m using my wife’s Unilocal and this is the first time in my life I left a bad review. So that says a lot.
These people are claiming they didn’t do work at our house, which is a HUGE lie! Everything was under my husband’s name but we would rather not post his name just in case they try to come to our place and so something. Instead of messaging us to try to do the right thing and fix what they should’ve fixed 2 years ago they sit and lie that they didn’t do work at our place. I wish I took some pictures to show everyone how ugly our flower bed was and how low the brick setting is.

We bought a house in ’09/​built in ’05… Half of the sprinkler
System did not work. Initially bought a Living Social to have what did work adjusted. Decided we wanted to get the whole thing working. It was about $ 500, and now our entire system is working as it should. I thought it was a pretty reasonable price. The 2 stations that were not working at all had had the wiring cut/​compromised underground. Both techs who came out were knowledgable, polite, and hardworking. They seemed to be very ok with me following them and asking questions. I had no understanding of my sprinkler system before, now in can set the stations/​times/​days. Also, I think I can raise the heads, repair a broken wire, change out the heads. Was a good learning experience for me…