Envy Nails & Spa

Every time the customer service is out of this world!!! Never had a bad experience! I highly recommend! This place is amazing!

I gave this place absolutely no stars! They had horrible service. I was in tears. The nail technician tried to remove my gel polish from my toes and rubbed my skin raw. After I complained, she walked away from me and took all her stuff. She left me me seated alone. A man came up to me and apologized. I was totally humiliated! I cried from utter humiliation! And total disappointment. This was my first time here and was looking forward to a relaxing and enjoyable experience. Save yourself ALOT of money and DO NOT come to this establishment. I left without having my pedicure, in tears, and totally humiliated because of a woman that was very disrespectful and uncourteous!

After two days my nails chipped so I called them and they offered to re-​do the chipped nails. When I got there they saw how uneven they all were and scheduled and appointment to do my nails again free of charge. So I guess don’t come in on a Saturday without a reservation and be careful who does your nails.

Your standard nail spa experience. However, Linda is amazing. She does almond shaped nails like a pro and doesn’t do the nextgen so thick they look fake. Decent prices and not overcrowded like other salons in the area.

I gave Envy Nail Spa 2 stars only because it is clean and the environment is nice. Also the guy who checked us out was friendly. Other than that, it was an awful experience. Long story short, I was sold something I didn’t want, the ladies that performed the mani and pedi for me and my friend talked the entire time to one another obviously about co-​workers or others in the store, several of my nails had to be redone because the nail tech laid the machine directly on top of my wet nails and told me not to move (even though I told her it was sitting ON TOP of my nails), the stories go on and on. Basically, I feel like the technicians are way more concerned about one another than the client that is paying for service. Won’t be back. For the same price I can have an excellent experience at Hollywood nails. Only tried Envy because they were running a special. It wasn’t worth the money I saved.
Update — two days later the gel came completely off my pinky toe. Four days later it is off 4 toes. Very irritating… just downgraded to 1 star.

Okay, I would like to note that I am NEVER the type to complain, but I have a lot to say about this place. This will be a lengthy review because I had two different experiences here, both disappointing. First time I went I asked for stiletto nails with the powder color. I was there with a friend and wasn’t paying attention to the length that she was cutting them to (so it was partially my fault) but when I realized that she had cut them way too short and was starting to shape them, I apologetically informed her that it was too short. I mean I REALLY apologized, but they just weren’t what I wanted. She ignored me at first and kept on going until the woman next to her said something in another language and then she finally stopped and just sat there staring at me. I kept apologizing because I felt really bad and she rolled her eyes at me and walked off. The woman next to her kept saying it was okay and finally my lady came back and finished (while having an obvious attitude the whole time) and they looked good. They also charged me $ 5 more than I should have paid for that, but I let it go since I felt so bad. So the second time I went, I go in with the same set and tell them that I just need a color change and a little shaping. The guy tells me that it will be $ 25 for a fill and I say great. The woman started and right off the bat I knew something wasn’t right. She put my hands in acetone to start taking the color off. She kept doing this for about 30 minutes before my acrylics started to turn into a goopy mess… I was shocked. All she needed to do was drill off the top layer and put a new color on (with the powder.) So after about 45 minutes of pointless soaking, she had to give me a whole new set because mine were ruined. She cut me numerous times on every finger and at one point the drill slipped out of her hand and took out a gash of my cuticle. She shaped them horribly, every single nail was a different shape and my thumbs looked to stubby. It was honestly the worst I’ve ever seen. I just decided to let it go because I wasn’t going to have a repeat of last time and ask them to redo it. The last thing I said to her was that I wanted them to be as thin as she can get them. She said okay, finished painting my nails, then walked me over to the drying station. I thought that maybe she would finish afterwards or something but she immediately walked off and started working on someone else. I was so pissed. She didn’t even use the drill to get the extra build up under my nails, which is something every nail technician has done, let alone thin them out. They were so thick I could feel them on my nails the whole weekend… Then when I got up to leave because I realized she was done with me, she ran over to me and just poured oil on my hands and then walked off. And to top it all off, they charged me $ 40 for the new set when that was her mistake in the first place. DO NOT GO TO THIS PLACE.

They are not using nexgen dipping. Instead using other stuff which is chipping off and bed quality

This place will attempt to rip you off every chance they get. I called for an acrylic refill, she took my nails off without asking or telling me and then tried to charge me for a full set when I explained to her I never asked for it or wanted it. After a little back and forth she agreed not to charge me for the new full set I did ask for, but her entire attitude changes towards me after that. She wasn’t polite, didn’t help me put my shoes back on after the pedicure and was also really pissed when I asked her to fix a messed up nail. This place is terrible and over priced. Would give 0 stars if I could.

If I could give zero stars I would. I have never had such a bad experience at a nail salon.
I just wasted 45 minutes of my super busy weekend — the only time I have to get my nails done this week I should add. Yes I realize these are first world issues. Needless to say, I work a lot. Long hours. I have a large and demanding family. When I can carve out time to get my nails done, it is pretty much squeezed in once a month. So for 2 weeks a month, my nails look like crap.
So now maybe you can understand why I might be angry.
I decided to try this place today. It’s in the Alliance shopping center and close to where I’m running errands.
I walk in, tell the guy at the counter that I have old gel on my hands and feet and I want gel on my toes and nextgen on my nails. I fill out the little sheet, circle the water for my beverage.
He says ok, have a seat. I wait 5 mins or so, he goes to an empty pedicure chair and fills the tub and waves me over. I sit down, he comes back to check the water temperature and then for 30 minutes no one acknowledges me.
The place is fairly empty, customers seated sporadically but it’s a large place. I kind of zoned out watching HGTV which is the only plus about my experience.
There are two ladies near me sitting with their feet in tubs, at least as long if not longer than me. No one is working on them either.
I overhear them getting agitated with the wait. It has now been 15 more minutes.
Finally, a girl comes with a tray of supplies to the lady nearest me.
I realize that now I have wasted almost an hour, my water is Luke warm and no one brought me a water. Worse, I have gel on my toes and hands that no one bothered starting to soak off. That takes at least 15 minutes. If I were to stay I would be there another 2 hours. Since it’s a Sunday, that means I would have no time to run my remaining errands for the day.
I asked the lady for a towel, wiped off my feet and left.
The guy at the counter did not even notice.
So. Pissed. Off.

I went here yesterday for the deluxe manicure and pedicure. The service was very friendly, however, the girl doing my manicure tore up my cuticles and the experience was painful. I tried to be a good sport about it but looking at my nails the morning after, I have loose skin with redness and bleeding around my nails. I thought I was going to die when she poured the rubbing alcohol over my nails before polishing. The polish does not even cover my entire nails; they look grown out by about two weeks. Like I said, the service was friendly, but my particular nail tech was too rough. I’m not sure if I’ll be back.

Today was my first time visiting Envy Nails so my review is only based on my eyebrow waxing experience from this afternoon. I had driven by their salon several times and always intended to stop by for a pedicure at some point… just hasn’t happened. This morning I noticed that my eyebrows were beyond avoiding any longer so I called them while in the area to confirm that they offer waxing services.
The salon itself is nice and new. Very clean looking. There were several customers getting their nails done, and I only had to wait for a minute or so before one of the employees called me back. She was very nice and did a very good job. We chatted about the housing market and the god awful heat while she did my eyebrows. I don’t remember her name, which is a shame because I’d actually like to request her next time I go in get my eyebrows done. Knowing me it’ll probably be in another six months and she won’t work there anymore, lol.
My eyebrows were only $ 12 and they look great! The gentleman at the front who greeted me and handled my payment was pleasant also. Overall a great experience!

I usually get stressed when it’s time to visit a nail salon because it’s normally hit or miss. Envy is a beautifully decorated nail salon, and very clean unlike the other salons in Alliance. Granted, I only came in for a polish change on my feet because the color I had gotten during my pedicure less than a week earlier from a different salon was already coming off; but my experience at Envy was great. Not only did he change the polish but he also soaked my feet, filed and buffed my nails. He was kind and made small talk. My simple polish change was enough to convince me to come back to Envy for my next mani/​pedi. I will update my review after my next service here.

If I could give this place 0 stars I MOST DEFINTLY WOULD!!! WORST PEDICURE I have ever had! I got the $ 50 pedicure which included the callus remover, massage, hot stone massage, paraffin wax, hot towels… I don’t believe I got the callus remover BC my feet still look the way they came in! She didn’t use everything that she was suppose too and she didn’t scrub my feet with the grater!
My water had no scent and she didn’t even know what she was doing! She did everything wrong wrong wrong! Who does the polish before the the pedicure is even done!!! Uughhhh I’m so pissed off just remembering the bad experience!
Then before I checked out I specifically told the guy that my friend was paying for the pedicure and I was paying for the shellac polish… Why the hell did he charge me for the the pedicure??? Never again I will stick to my normal place on beach and basswood!

Love this place! I’ve been twice for the next gen nails, and they’ve looked great both times. I’m not sure who did them on trip #1, but Vicky did them this time. She was great, and I’ll definitely be asking for her again.
TONS of next gen color options, $ 35 before tip, drink options, and friendly staff!!!

They might still be working out the kinks. I counted 14 pedi chairs on one side of the salon. It’s a large salon! My nail technician was sweet. She painted my daughters toes and hands first while I waited in the chair next to her. There was about of misunderstanding as to how my daughter wanted her nails painted as the nail tech insisted on the blue she used for her toes vs the light purple my daughter had chosen. It took a few explanations but we got it sorted out. By this time, The water in my pedicure bowl turned cold rather quickly. She did add a few so da of Luke warm water but it didn’t do anything to warm up the water. I confirmed which pedicure I was getting, she nodded and walked away for about 5 minutes before returning with a bamboo tray w lotions and other fun stuff. Meanwhile the jets were on and making a funky noise. The fellow patrons across from me had the opposite experience with the water temperature. Their water was scalding hot. My nail tech did readjust the jet to make the noise stop. Her small talk started with «your first time here?» My response was «yes» and she said «me too.» There was no laugh to denote a joke. Alas from start to finish the whole pedi was 20 minutes. No 14 min massage (3 min), no callous remover and the paint job was less than acceptable. I did talk to the manager after and asked for a repaint of which he was willing to do but I did not have enough time. I also had to let him know I was not going to pay for the $ 35 pedi nor the $ 12 for my daughters paint job. As it says $ 9 on the menu. He was very agreeable and apologetic and asked me to come back so they could fix it. I will give them the opportunity. But he did ask which nail tech and I hated pointing her out because he said she wouldn’t be there next time I came. I’m not trying to get her fired! Maybe she just needed some guidance. **Note: the classical music is a bit overpowering. So I’ll update my review upon my return. On a positive note thy do offer wine and soda and water for their clients.