Estate Maids Cleaning Service

Don’t bother. Total waste of money. Which is a shame because the person I spoke with Tamika, is very nice and tried very hard to resolve the issue.
The first time the cleaners came out they cleaned the bathroom (not well but tolerably) dusted parts of both bedrooms and swept around the rug … But didn’t vacuum the rug or even make the bed. Kitchen floors were mopped and counters partially wiped down but not island or kitchen table or any of the fronts of fridge or range, microwave also not cleaned… They never even touched the living room, laundry room or dining room until I was walking them out and noticed the living room was untouched and so I asked «did you guys forget this room?» So they grudgingly and halfheartedly swept the dining and living room and partially dusted a bit of the living room. They went out to get the vacuum and I while they were outside I noticed there was a sink full of dirty water in the kitchen and nothing was vacuumed — not even bedrooms and when they came back in with a broken vacuum I gave up. I should not have to feel like a jerk trying to get a decent job done for a service I paid for.
So, proactively the when they left Tamika called me, she offered to have the service redone the following week, and for the trouble she said they would also do the inside of the oven and fridge. I agreed. Understanding the people who had been there today were new and just needed some training. Well, today came and the experience was better than the first but very VERY far from good. Floors again were halfheartedly swept not mopped as they should be, and lots of things were left untouched, I had to ask that they vacuum the laundry area. She must have been ready to go because she didn’t even bother with anything but the middle of the room or so it looked. It doesn’t even smell like they used any cleaning products at all, previous cleaning services have left the house with an actual clean smell and feel which was fully lacking today.
I honestly wanted this to work, the ladies even commented that my house was tidy and should be easy to clean. So not sure what the hiccup was. Maybe we just have different ideas of clean. But my guess is that if today was their ‘A team’, Estate Maids will be out of business within a year because the services performed are so sub par to their competitors that even at a discount. It’s not a deal.

My experience with Estate Maids was in 2014 when I found them through
. I hired them to do a move-​out clean for a townhouse rental in Euless. I did not have the best impression/​experience with their cleaners.
They were obviously very young and not seasoned cleaners. They showed up with off-​brand cleaning materials you get from the dollar store. They didn’t know what Oxi-​Clean was when I asked if they had any.
Before they left, they asked me to write on the closing sheet that they did a great job or something like that, which I found very unprofessional, but I obliged because I didn’t want to be rude to young people. I did have to reclean the bathtub and spot clean a few other areas.
Next time I won’t opt to go with the best deal because you really get what you pay for. Would not recommend.

Will not be using them again. The ladies were nice at first but not the most professional. They did the deep cleaning very well but didn’t even dust some surfaces or vacuum a couple of the rooms. They rushed through the end saying they had to be at their next appointment.

I hired this company to do a deep cleaning. The ladies were awesome. They knew exactly what to do. They spread out and started the job. They were nice and professional. They also asked questions to clarify made sure I was happy with each room before they moved on to the next one. Definitely would recommend them.

I just absolutely love this business. I use the twice a month. The ladies are sweet, funny, but still keep it professional. I use them at my moms house too and she has dogs so for you pet lovers, the products used are animal friendly. I would definitely recommend these women. The prices are affordable and they provide good quality.