Felt the need to write this review because the service I received in trying to exchange a couple of pairs of jeans over two days was consistently above expectations or what your normally receive at a department store. Really appreciated the staffs assistance in the Men’s department in trying to make this exchange possible. Rose helped me and was great. Thank you.
Jay J.
Évaluation du lieu : 1 Fort Worth, TX
HORRIBLE service! This was the second time in 2 months we came here and both times the service was horrible. The man in the men’s shoe department needs customer service training or to be released. My husband asked to see a pair of shoes and the first thing he says is «you know those cost $ 100?», this coming from shoe sales man in Macy. Obviously we wouldn’t ask if we couldn’t afford them. We went to Dillard’s where we bought his shoes. Macy was a big mess, poor customer service and bad attitude. Will never shop Macy again.
Lori D.
Évaluation du lieu : 5 Fort Worth, TX
Had a great day shopping at this location. I only made a couple of purchases, but the customer service was outstanding. The reps at the Clinique counter are always the best.
Josh O.
Évaluation du lieu : 2 Fort Worth, TX
My wife and I registered for our wedding here and didn’t have the best experience.(I will say it went better when we went to NorthPark Mall to finish). First, getting set up was a huge pain and both of our names were spelled wrong for the longest time, making it difficult for people to find up. The biggest complaint was after the wedding when we were returned some gifts, the associate returned gifts back to our friends credit cards. We made it clear it was connected to our registry and she never apologized and said we should have requested a gift card, despite her not asking what payment we wanted. This was extremely embarrassing to explain to a friend. On a better note, they have great stuff and will give your friends great discounts. We would not register there if we had to do it over but we did get some great gifts from here.
Todd W.
Évaluation du lieu : 4 Dallas, TX
While the selection at this @Macys leaves me wanting more(if only they were like Northpark in Dallas or… the one on State Street in Chicago!!!), the service here can be exceptional(unless, of course, you’re shopping in the consolidated fragrance section where the men’s is now among the women’s and there’s either 1 or fewer people working in it…) I’m always pleased when Muhammad or Christine wait on me – what exceptional service they provide!
S T.
Évaluation du lieu : 4 Fort Worth, TX
Macy’s has a great selection of Sean John menswear selections. My son loves and wears this brand so well, I wish he was being paid. The extra 20% helps during the special sales. I found some great buys also in the clearance section for well known names in mens and missy for less than $ 7, «Yep! Ladies make sure you check out the mens department for those boyfriend jeans and shirts to dress up or down, I love doing this and sometimes save more. Make sure to ask the associate if there is a coupon before you checkout. A lot of the stores will have one already at the register but you’ll need to ask cause they sometimes will forget to mention or use it automatically especially if your not using your Macy’s card. Get shopping and remember to always, always ask if there is a coupon that can be used. Hint, Hint: A big smile and wink will go a long ways in your pocket.