Yuck… Placed online order for carry out got there when app said it would be ready waited 25 min for food and it tasted like it had been sitting out! Not fresh at all. Pizza barely warm, breadstick and cinnasticks barely warm and waffle fries barely warm and tasted kind of tough or chewy, the way something fried tastes after it’s been sitting under a heat lamp for a while. Man what a bummer I hardly ever throw out food but this just isn’t worth saving :(not to mention listening to the employees bitch at each other while I was waiting :(
Sirisha R.
Évaluation du lieu : 2 Fort Worth, TX
This is the worst Pizza Hut I have ever used. Almost every time I have ordered a pizza it has been wrong. Today was the last straw though. After waiting well over an hour for our pizza I called to find out what was going on. They hung up on me 5 times before I was finally able to speak to the manager. The manager finally got on & told me that they would give it to me for half off but I told them we were not going to pay for it at all. Apparently they just forgot to send it out. So now I’m sitting here eating soggy pizza.
Lauren M.
Évaluation du lieu : 4 Fort Worth, TX
I ordered 2 carry out pizzas and arrived to pick them up. Jeff, who may be the manager, explained they had made one incorrectly, on the wrong crust, and they were making me a new one. About five minutes later, he returned, carrying three pizzas! He explained he was giving me the incorrect pizza as well. This is the first time I have had amazing customer service here and he really made my night. As an aside, all three looked great and I am slowly making my way through each one! Good pizza, decent prices and above-average customer service… makes me certain I will return!