The UPS Store

Excellent customer service at this location. I have a box here and everyone greets me by name and if I have a heavy package delivered they always volunteer to take it out to my car for me. Great customer service really means a lot and I appreciate every one at this location for providing it. Since I work in downtown Fort Worth it’s super convenient.

I found this UPS location to be roughly 10 – 12 minutes from where I did business within The Stockyards, yet conveniently located on W. 2^nd Street. The busiest times are what is expected: first thing in the morning, last two hours of the day (5PM-​7PM). With that said, expect the few parking spaces on the curb to be occupied. You are better off parking a block away at a metered space than in a garage when dropping any packages off here, etc.
The employees here are professional, as well as helpful at this location. No issues whatsoever. I had to print several legal-​sized documents (not the 8.5×11) from my email, of which they asked for me to email to them under the heading «Print Job.» Very convenient. The price of the job came out to $ 3 for several documents (a total of 6) that they placed within a large envelope.
This UPS store is directly across the street from the Worthington Hotel, for those that are unfamiliar with the general area.

I’m a regular at this convenient, downtown shipping store, and have had excellent service each and every time I’ve used them. They will gladly take oddly shaped and large or heavy items, and the staff will work to get you the best price that fits your timing needs.
I have no idea what Mary is talking about. The folks that work here are honest, friendly and appreciate your business. I don’t see them going through the bother of repacking a box, and in fact I typically watch as as they slap the postage labels on my items.
Also, there’s rarely a line, which is unique for a shipping place. They move you through quickly and typically have 2 – 3 people working.

Do NOT ship from here. Just so you know even if your boxes are taped closed they admittedly open your boxes and switch out to old boxes and take your new boxes.
Unbelievable, the guy «Marcos» admitted it, go somewhere else.

It’s a fairly spartan setup, tucked into the side of the building across the street from the Worthington, and I drove past it at least once before I cemented that this is exactly where they were situated. I’m sure they do quite a bit of business from folks staying downtown, but in my case, I drove over because I needed to make a short run of color copies (one of the things they do here) and these guys were about half the cost of doing it elsewhere (cough-​gough-​FedEx-​cough).
I do think that it’s at least somewhat possible that the rep that some of these stores get is because the work that they do may wax pedestrian, that there may be long waits in between customers at some point, the type of waits that may make some folks play ‘game within the game’ scenarios to keep themselves from getting board. I don’t know that that’s the case for sure here, but for a time when I stopped in the turn time was slow, the conversation leisurely. These guys weren’t hurrying.
That said, once I raised the flag of concern, they responded: I ultimately only had a digital copy of the file I needed printed, so I emailed it to them and we were shortly on our way to color copy excellence. I’d go back, especially for quick short run prints. But likely knowing at least a little of the experience would be a hassle.