NEVERAGAIN. Tonight was the last and final time we’ll ever be ordering from Jet’s. When we first moved to Northern Kentucky, we found Jet’s and loved their pizza — and back then, felt like whomever was in charge of that store gave us consistent service so we happily became loyal customers. Now, however, it’s been poor experience after poor experience. Tonight we placed an order and waited to the max estimate of our delivery time(as has been the usual) to receive our food which consisted of a pizza and order of breadsticks. Or at least it was SUPPOSED to. The driver got out our order only for us to find that the staff that took our order did not order us the breadsticks. We called to request the final part of our order, had to double check we weren’t charged for it and was told we’d have to wait another 45 – 55 minutes to get our requested breadsticks — but hey, I get it, they’re busy so we gritted our teeth, crossed our fingers and placed the order(which was another nightmare, worst employee to be handling phones — sounded sullen and barely there) and waited ANHOURANDTWENTYMINUTES before finally giving up and calling them back. I call to ask what’s going on only to find out THEYNEVERPLACEDTHEORDER. I had to go back and double check(again!) that I wasn’t charged and finally told them not to bother trying to send out again. There are PLENTY of other pizza options in this area for me to be wasting my time and money on a pizza service that has consistently been absolutely poor in their management of taking our order and getting us our food. DONOTORDER from this place. Check out plenty of the other restaurants available because this one will not be worth a bit of your time and only end up being a giant headache for subpar food + service.
Rod J.
Évaluation du lieu : 5 Independence, KY
I do like the pizza from here, which reminds me of some of the stuff from back home in New Jersey.
Levon S.
Évaluation du lieu : 1 Cincinnati, OH
Gave jets a try for the first time. I was very disappointed. Ordered two pizzas, they filled order as requested, two pizzas, one was over cooked, both had the«hand tossed» crust which seemed old, crust was very stiff.
Robin C.
Évaluation du lieu : 1 Newport, KY
WORSTSERVICEEVER. Our pizza was not delivered until OVER an hour and a half later. Honestly at that point we had already ordered another pizza(expecting that jets pizza was not coming). Terrible service. I would recommend making a homemade Chef Boyardee pizza over ordering Jets.
Kat R.
Évaluation du lieu : 2 Florence, KY
Food was good once we finally received it 1 hr. &45 minutes later. The driver didn’t have change for a twenty either. Delivery is a joke.
Tamara C.
Évaluation du lieu : 1 Covington, KY
This place used to rock! Unfortunately now it takes an hour on average to get a pizza delivered, and they will put you on hold as soon as you call. I’m going with Marcos off Buttermilk from now on.
Bryan M.
Évaluation du lieu : 4 Cincinnati, OH
Bold Fold NY style peperoni! The rest are ok.
Mel E.
Évaluation du lieu : 5 Fort Mitchell, KY
OMG this pizza is sooooo good! They have an ‘8-corner pizza’ where each of the 8 pieces is a corner piece. Thick crunchy, garlicky crust, with toppings that are tasty and ‘plenty’, the price is not as cheap as some other places, but also not too high… hubby and I usually get at least three meals(or 2 and a good snack) out of one pizza. If you are on a diet, this is NOT the place for you…
David G.
Évaluation du lieu : 3 Florence, KY
Ehn… I’m of two minds. On the one hand, Jets has really tasty pizza. True deep-dish, the cheese is always creamy, the crust is always soft and chewy, the sauces are always tangy and the sausage is generous and meaty. On the other, this whole package sits like a brick in your stomach. You can literally spoon the grease off the pizza if you try. I took off about a tablespoon from an eight-corner, one time. And once you eat your fill, your evening is DONE. I ordered pizza for the office when we were working late one night –big mistake. The plan was to eat and keep working –the result was we ate and wallowed around the office in gluttonous languor for an hour, and then went home. Serious management mistake. Four stars just on that, and I’d rate other Jets restaurants the same. This location gets knocked to three because of their delivery practices. I work in Covington. The Ft Wright Jets proudly advertises that they deliver in Covington. Happy day! So, I call them up an ask for delivery -«sure!» I’m in Covington -«no problem.» Business is on 12th St -«ooh, sorry, we stop at 13th st.» …WTF??? So I offered to walk one block up and meet the driver on the street, since they wouldn’t deliver to 12th. Nope, they wouldn’t do that either. Now, Jets is right behind the WalMart pretty much at the corner of Highland Avenue and Madison Avenue. So, to deliver to 13th St, they’re fighting through city streets and traffic lights every block all the way up Madison to service Uptown Covington, but they won’t drive up Highland Ave/Kyles Ln. and zip down the highway to service Downtown Covington? I guarantee it’s faster to get to 5th street from the highway than it is getting to 15th through Latonia. So –1 star for stupid service.
Missy L.
Évaluation du lieu : 4 Fort Mitchell, KY
Really tasty pizza, ours was delivery… not sure if Jets has an eat-in area. My husband and I were not acquainted with Jet’s Pizza till this week when we saw a delivery from Jets in our neighborhood. Looking for an additional pizza delivery option, we decided to try Jet’s. The price was reasonable, delivery timely, and the pizza delicious, with a crispy, crunchy outside on a fabulous deep dish crust. We got xtra cheese and pepperoni, and were well fed and happy. Two thumbs up! Oh! Almost 4got to say, apparently you can buy a «slice» if you prefer, any time of day! Have not done this yet…
Tim D.
Évaluation du lieu : 4 Berlin, NH
You gotta try this place if you love pizza! The«8 Corner» is brilliant! Love, love, love the deep dish selection. But, gotta say I’m not impressed with the«frozen dough» taste of the round pizzas. You gotta stick with the Deep dish style…
Angela R.
Évaluation du lieu : 4 Ludlow, KY
I’ve recently found Jet’s in Fort Wright and I absolutely love it! I got a medium pizza for $ 7.99, it was everything I had hoped for and more!!! They have a great selection, you have to try the flavored crust! I recommend the Turbo crust, it was the BOMB!!!
Ayona D.
Évaluation du lieu : 4 Seattle, WA
Jet’s came highly recommended by some of the locals in this area so immediately I was intrigued. When I think of pizza I want to spend my time with I think old school like Roundtable Pizza from back in the day and can get really grumpy when I have bad pizza. This was anything but! Fantastic pizza. First off, the guy I placed an order with went out of his way to find me coupons to take advantage of specials and was really nice and helpful for my first experience. At one point he quoted me 24 $ for a Large Jets10. and that was WITH discount! But when I informed him we just wanted to try the pizza he found me what they call a deal at 12 $ for a small Jets10. With tax it was 14.63 $ and I almost had a huge problem with that except for the pizza was every bit worth it. Nice big chunks of toppings. The crust was thick and crunchy on the outside and soft and hot on the inside(twss). But the best part for me is the sauce, has a nice sweetness to it to cut into the saltiness of the sausage. 2 slices had me very full. Go get ya some Jet’s today!