Purr-fessional Pet Care

We had been regular clients of Kristen for about two years. Earlier this year, a short trip unexpectedly extended due to a medical emergency and Kristen was happy to help while we were away. Upon returning, my husband mentioned the litter boxes seemed excessively full for the number of times Kristen was paid to visit. I asked how serious it was and my husband said it was bad. Fast forward three months — and we have to travel at the last minute. I don’t have much time to meet with a new sitter (though I tried!) and we are forced to rely on Kristen again. This time things seem fine, so for the next trip we hire Kristen again and assume the issue was resolved. We paid for two visits, every other day, over the course of four days. But this time, I came home early unannounced. I got home around 1200a Wed night (technically Thurs AM) and Kristen was at the house. Seemed like an odd time, but I didn’t mind. Until I realized this was the first (and only) time she came. She was scheduled for Tues but clearly didn’t come. And she admitted she «didn’t know when she’d come on Thurs» … So she took the full payment and didn’t fulfill her services! She offered a «credit» for a day … How can I trust her to show up!?! I am disappointed and can’t even begin to think about how many times she was supposed to show up and didn’t. Most frustrating and disturbing is that we’re talking about two cats — not collecting mail or even watering plants. I hate to say this, but Kristen cannot be trusted. BTW she was also going to charge $ 10 to return my house key!

Unfortunately, I have not had a good experience with Kristen. The first time we were supposed to meet, she didn’t show up. I sent an email and she had the wrong day on her calendar. The second meeting was last night, I emailed her in the afternoon to confirm, she confirmed with me for 6pm. Again, she did not show up last night, no phone call no email. Now, I don’t know about you, how can you trust a person to take care of your pet while you are away when she cannot keep 2 appointments to meet you. Makes you wonder how often she makes it to visit your pet while you are out of town? I would not trust this person with my pet.

Kristen, owner of Purr-​fessional Pet Care, is great! She has been able to accommodate our last minute requests and our cat adores her. It has been such a relief not having to kennel the kitty when we go away. I highly recommend Purr-​fessional Pet Care to anyone looking for reliable, affordable and dependable in-​home pet care!

Kristen has done a great job. Highly recommend. Prices are good as well!

Kristen is awesome! She is so flexible and reliable. She is very skilled with both dogs and cats. She has frankly saved my sanity with my 4 month old puppy.
She really understands animals. She has been super helpful with giving my puppy potty breaks while I was at work. More importantly, she is helping me potty train him! She even taught him to sit and stay.
I’ve known her for about 4 years and for most of that time she cat sat for me (still does). She really saved me with my dog. I’m a devoted client for life :)

If you are looking for a pet sitting service in the greater San Mateo /​Foster City are when you go away on vacation, Purr-​fessional Pet Care is purrrfect! The business owner, Kristen, watched my cats for several years. She also took care of my diabetic cat and administered insulin shots. She also transported the cats to the airport recently when I moved out of state.
Most importantly, she is very reliable. She is also extremely capable. She really seems to take a real interest in your pets. My cats were always really excellent shape after I got back from trips.
The rates are probably not the least expensive out there but it is completely worth it. 5 stars all the way!